Remote terminal, processor-readable medium, and method for remote adjustment of a user profile
First Claim
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1. A method comprising:
- monitoring, using a customer profile monitor at server, at least one customer performance parameter of a customer premises equipment, the at least one customer performance parameter including a signal-to-noise ratio, the customer premises equipment including a customer profile and being located remote from the server;
comparing, at the server, the at least one customer performance parameter to a customer specific performance standard to determine a difference; and
automatically adjusting, from the server, the customer profile of the customer premises equipment in response to determining the difference.
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Abstract
A method includes monitoring, using a customer profile monitor at a server, a customer performance parameter of customer premises equipment. The customer premises equipment includes a customer profile and is located remote from the server. The customer performance parameter is compared to a customer specific performance standard to determine a difference. The customer profile of the customer premises equipment is adjusted automatically by the server.
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Citations
20 Claims
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1. A method comprising:
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monitoring, using a customer profile monitor at server, at least one customer performance parameter of a customer premises equipment, the at least one customer performance parameter including a signal-to-noise ratio, the customer premises equipment including a customer profile and being located remote from the server; comparing, at the server, the at least one customer performance parameter to a customer specific performance standard to determine a difference; and automatically adjusting, from the server, the customer profile of the customer premises equipment in response to determining the difference. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A remote terminal communicatively coupled between a backbone network and a plurality of customer sites, the remote terminal comprising:
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a multiplexer coupled to the backbone network; a transceiver coupled to the customer site; and a controller coupled to customer premises equipment of the customer site via the transceiver, the controller adapted to monitor at least one customer performance parameter related to the customer premises equipment of a particular customer, the at least one customer performance parameter including a signal-to-noise ratio, the customer premises equipment including a customer profile, the controller to compare the customer performance parameter to a customer specific performance standard to determine a difference and to automatically adjust the customer profile of the customer premises equipment in response to determining the difference. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A processor readable storage medium embodying processor readable instructions executable by a processor to perform remote adjustment of customer premises equipment, the processor readable instructions comprising:
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instructions that, when executed by the processor, cause the processor to monitor, using a customer profile monitor, at least one customer performance parameter of a customer premises equipment at a server, the at least one customer performance parameter including a signal-to-noise ratio, the customer premises equipment including a customer profile and being located remote from the server; instructions that, when executed by the processor, cause the processor to compare the at least one customer performance parameter to a customer specific performance standard to determine a difference; and instructions that, when executed by the processor, cause the processor to adjust the customer profile of the customer premises equipment at the server. - View Dependent Claims (17, 18, 19, 20)
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Specification