Early warning fault identification and isolation system for a two-way cable network

• US 7,930,725 B2
• Filed: 08/04/2009
• Issued: 04/19/2011
• Est. Priority Date: 03/01/2005
• Status: Expired due to Fees

• Current Assignee: Time Warner Cable Enterprises LLC (Charter Communications Incorporated)
• Original Assignee: Time Warner Cable Inc. (Charter Communications Incorporated)
• Inventors: Johnson, Keith, Mandelkar, Amol
• Primary Examiner(s): Beliveau; Scott
• Assistant Examiner(s): Telan; Michael
• Application Number:
  US12/534,915
• Publication Number:
  US 20090300702A1
• Time in Patent Office: 623 Days
• Field of Search: 725/107, 725124-152, 709223-224, 370216-229, 370241-242, 370/244, 370351-430, 370449-454, 714 1- 57
• US Class Current: 725/107
• CPC Class Codes: H04L 41/0659 by isolating or reconfiguring faulty entities
• CPC Class Codes: H04L 43/0811 by checking connectivity
• CPC Class Codes: H04L 43/0817 by checking functioning
• CPC Class Codes: H04N 21/6118 involving cable transmission, e.g. using a cable modem
• CPC Class Codes: H04N 21/6168 involving cable transmission, e.g. using a cable modem
• CPC Class Codes: H04N 21/6338 directed to network
• CPC Class Codes: H04N 21/64322 IP
• CPC Class Codes: H04N 21/6473 Monitoring network processes errors for recovering from a failure of a protocol instance or entity H04L69/40

Abstract

A system and method for determining an operational status of a segment of a hybrid fiber coax (HFC) cable network. Subscriber premises units (SPUs) connected to the HFC cable network are “pinged” and their responses recorded. The two most responsive SPUs in each node of the HFC cable network are identified. The most responsive SPU is added to a primary ping list and the next most responsive SPU is added to a secondary ping list. The SPUs on the primary list are “pinged” and their responses recorded. If an SPU on the primary list fails to respond, the secondary SPU associated with the node is pinged. If both the primary and secondary SPU associated with a node fail to respond to the “ping,” the node is identified as non-responsive. If all of the nodes associated with a modulator (or a demodulator) are identified as non-responsive, the modulator (or demodulator) is identified as “non-responsive.” Additionally, network devices are pinged and their responses noted. Using the responsiveness of nodes and network devices, faults in segments in an HFC cable network can be identified and located.

Claims

1. A method of determining an operational status of a segment of a distribution network comprising:

accessing a ping datastore to acquire ping data associated with a plurality of subscriber premises units (SPUs) connected to the distribution network through a common node, wherein the ping data comprise for each SPU of the plurality of SPUs a ratio of a number of ping responses to a number of ping queries;

selecting a primary SPU, wherein the primary SPU has the highest ratio of ping responses to ping queries and wherein the primary SPU is associated with a primary SPU IP address; and

selecting a secondary SPU, wherein the secondary SPU has the second highest ratio of ping responses to ping queries and wherein the secondary SPU is associated with a secondary SPU IP address;

pinging the primary SPU IP address;

when a response from the ping is received from the primary SPU, then setting a primary SPU operational status of the primary SPU to responsive and setting a node operational status of the common node to responsive;

when a response from the ping is not received from the primary SPU, pinging the secondary SPU IP address;

when a response from the ping is received from the secondary SPU, then setting a secondary SPU operational status of the secondary SPU to responsive and setting a node operational status of the common node to responsive;

when a response from the ping is not received from the secondary SPU, then setting the secondary SPU operational status of the secondary SPU to non-responsive and setting the node operational status of the common node to non-responsive; and

determining an operational status of a network component upstream from the common node based on the node operational status of all nodes serviced by the upstream network component.

2. The method of claim 1 further comprising:

creating a node display string comprising data elements indicative of the node operational status of the common node;

sending the node display string to a display server; and

displaying the data elements indicative of the node operational status of the common node.

3. The method of claim 1, wherein the plurality of SPUs are set top boxes (STBs) and wherein the STBs are addressable via an out-of-band channel (OOBC), wherein the upstream network component comprises an OOBC demodulator and wherein determining the operational status of a network component upstream from the common node based on the node operational status of all nodes serviced by the upstream network component comprises:

determining the node operational status of nodes associated with the OOBC demodulator;

when the node operational status of at least one node associated with the OOBC demodulator is responsive, then setting an OOBC demodulator operational status of the OOBC demodulator to responsive; and

when the node operational status of the nodes associated with the OOBC demodulator is non-responsive, then setting the OOBC demodulator operational status of the OOBC demodulator to non-responsive; and

taking remedial action to repair the OOBC demodulator.

4. The method of claim 3 further comprising:

creating an OOBC demodulator display string comprising data elements indicative of the OOBC demodulator operational status;

sending the OOBC demodulator display string to a display server; and

displaying the data elements indicative of the OOBC demodulator operational status.

5. The method of claim 1, wherein the plurality of SPUs are set top boxes (STBs) and wherein the STBs are addressable via an out-of-band channel (OOBC), wherein the upstream network component comprises an OOBC modulator and wherein determining the operational status of a network component upstream from the common node based on the node operational status of all nodes serviced by the upstream network component comprises:

determining the node operational status of nodes associated with the OOBC modulator;

when the node operational status of at least one node associated with the OOBC modulator is responsive, then setting a modulator operational status of the OOBC modulator to responsive;

when the node operational status of the nodes associated with the OOBC modulator is non-responsive, then setting the OOBC modulator operational status of the OOBC modulator to non-responsive; and

taking remedial action to repair the OOBC modulator.

6. The method of claim 5 further comprising:

creating an OOBC modulator display string comprising data elements indicative of the OOBC modulator operational status;

sending the OOBC modulator display string to a display server; and

displaying the data elements indicative of the OOBC modulator operational status.

7. The method of claim 1, wherein the plurality of SPUs are cable modems (CMs) and wherein the CMs are addressable via a high speed data channel (HSDC), wherein the upstream network component comprises an HSDC modulator and wherein determining the operational status of a network component upstream from the common node based on the node operational status of all nodes serviced by the upstream network component comprises:

determining the node operational status of nodes associated with the HSDC modulator;

when the node operational status of at least one node associated with the HSDC modulator is responsive, then setting a modulator operational status of the HSDC modulator to responsive;

when the node operational status of the nodes associated with the HSDC modulator is non-responsive, then setting the HSDC modulator operational status of the HSDC modulator to non-responsive; and

taking remedial action to repair the HSDC modulator.

8. The method of claim 7 further comprising:

creating an HSDC modulator display string comprising data elements indicative of the HSDC modulator operational status;

sending the HSDC modulator display string to a display server; and

displaying the data elements indicative of the HSDC modulator operational status.

9. A system for determining an operational status of a segment of a distribution network comprising:

a ping list generator, configured for;

accessing a ping datastore to acquire ping data associated with a plurality of subscriber premises units (SPUs) connected to the distribution network through a common node, wherein the ping data comprise for each SPU of the plurality of SPUs a ratio of a number of ping responses to a number of ping queries;

selecting a primary SPU, wherein the primary SPU has the highest ratio of ping responses to ping queries and wherein the primary SPU is associated with a primary SPU IP address;

selecting a secondary SPU, wherein the secondary SPU has the second highest ratio of ping responses to ping queries and wherein the secondary SPU is associated with a secondary SPU IP address; and

an SPU pinger, wherein the SPU pinger is configured for;

pinging the primary IP address of the primary SPU;

setting an SPU operational status of the primary SPU as responsive and setting a node operational status of the common node to responsive when a response from the ping is received;

pinging the secondary SPU when a response from the ping is not received from the primary SPU;

setting an SPU operational status of the secondary SPU as responsive and setting the node operational status of the common node to responsive when the response from the ping of the secondary SPU is received; and

a results processor, wherein the results processor is configured for determining an operational status of a network component upstream from the common node based on the node operational status of all nodes serviced by the upstream network component.

10. The system of claim 9 further comprising a display server and wherein the results processor is further configured for:

creating a node display string comprising data elements indicative of the common node operational status; and

sending the node display string to a display server; and

wherein the display server is configured for displaying the data elements indicative of the common node operational status.

11. The system of claim 9, wherein the plurality of SPUs are set top boxes (STBs) and wherein the STBs are addressable via an out-of-band channel (OOBC), wherein the upstream network component comprises an OOBC demodulator and wherein the results processor is further configured for:

determining the node operational status of nodes associated with the OOBC demodulator;

setting the OOBC demodulator operational status of the demodulator to responsive when the node operational status of at least one node associated with the OOBC demodulator is responsive; and

setting the OOBC demodulator operational status of the demodulator to non-responsive when the node operational status of the nodes associated with the OOBC demodulator is non-responsive.

12. The system of claim 11 further comprising a display server and wherein the results processor is further configured for:

creating an OOBC demodulator display string comprising data elements indicative of the OOBC demodulator operational status; and

sending the OOBC demodulator display string to a display server; and

wherein the display server comprises instruction for displaying the data elements indicative of the OOBC demodulator operational status.

13. The system of claim 9, wherein the plurality of SPUs are set top boxes (STBs) and wherein the STBs are addressable via an out-of-band channel (OOBC), wherein the upstream network component comprises an OOBC modulator and wherein the results processor is further configured for:

determining the node operational status of nodes associated with the OOBC modulator;

setting the OOBC modulator operational status of the OOBC modulator to responsive when the node operational status of at least one node associated with the OOBC modulator is responsive; and

setting the OOBC modulator operational status of the OOBC modulator to non-responsive when the node operational status of the nodes associated with the OOBC modulator is non-responsive.

14. The system of claim 13 further comprising a display server and wherein the results processor is further configured for:

creating a modulator display string comprising data elements indicative of the OOBC modulator operational status; and

sending the OOBC modulator display string to a display server; and

wherein the display server is configured for displaying the data elements indicative of the OOBC modulator operational status.

15. The system of claim 9, wherein the plurality of SPUs are cable modems (CMs) and wherein the CMs are addressable via an out-of-band channel (HSDC), wherein the upstream network component comprises an HSDC modulator and wherein the results processor is further configured for:

determining the node operational status of nodes associated with the HSDC modulator;

setting the HSDC modulator operational status of the HSDC modulator to responsive when the node operational status of at least one node associated with the HSDC modulator is responsive; and

setting the HSDC modulator operational status of the HSDC modulator to non-responsive when the node operational status of the nodes associated with the HSDC modulator is non-responsive.

16. The system of claim 15 further comprising a display server and wherein the results processor is further configured for:

creating a modulator display string comprising data elements indicative of the HSDC modulator operational status; and

sending the HSDC modulator display string to a display server; and

wherein the display server is configured for displaying the data elements indicative of the HSDC modulator operational status.