Interactive hospitality system

• US 7,933,386 B2
• Filed: 05/28/2010
• Issued: 04/26/2011
• Est. Priority Date: 03/01/2007
• Status: Expired due to Fees

• Current Assignee: Unify GmbH & Co. KG (Atos SE)
• Original Assignee: Unify GmbH & Co. KG (Atos SE)
• Inventors: Bruggemeier, Wolfgang, Kuhnel-Mathe, Gerlinde, Solow, Bernd, Steinbauer, David Leonhard, Totzke, Jurgen
• Primary Examiner(s): Barnes-Bullock, Crystal J
• Application Number:
  US12/789,846
• Publication Number:
  US 20100259382A1
• Time in Patent Office: 333 Days
• Field of Search: 340/506, 340/509, 340/517, 340/521, 340/524, 340/525, 340/573.1, 340/686.1, 340/686.6, 379 39- 45, 379 47- 49, 379/51, 379/52, 4554141-4144, 455/456.1, 455/456.3, 455/456.5, 455/456.6, 455/457, 725/34, 725/35
• US Class Current: 379/51
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0251 Targeted advertisements

Abstract

A hospitality system has at least one database for storing guest preferences regarding environment variables, for storing a national and/or regional origin or personal attributes of the guest. According to embodiments, advanced evacuation systems and entertainment systems are provided which fit the guest'"'"'s preferences and origin.

Claims

1. A hospitality system, comprising:

at least one database storing an origin of a respective guest;

an emergency system individually announcing an alarm in each guest room by taking into account the origin of the respective guest; and

a central server that automatically directs a phone call to each guest room whereby an alarm announcement is announced by a spoken announcement and whereby the language of the announcement is adjusted to the origin of the respective guest.

2. The hospitality system as claimed in claim 1 wherein the origin is selected from the group consisting of national origin, regional origin and combinations thereof.

3. The hospitality system as claimed in claim 1 wherein the alarm is announced by a siren and whereby the sound of the siren is set to a standardized siren sound of the origin of the respective guest.

4. The hospitality system as claimed in claim 1 further comprising an entertainment system that displays an evacuation plan on a screen in the respective guest room wherein said plan is adapted to a location of the guest room.

5. The hospitality system as claimed in claim 1 wherein the emergency system detects an alarm situation resulting in the alarm announcement.

6. The hospitality system as claimed in claim 1, wherein a confirmation from the guest is requested by the central server such that the guest confirms having received the announcement.

7. The hospitality system as claimed in claim 1, wherein the central server reports guest rooms with a human presence to a rescue center.