Medical listener
First Claim
Patent Images
1. A computer-implemented method for determining topics in which a patient could benefit from additional medical information, the method comprising:
- receiving over a network a real-time text-based communication between a medical service provider and the patient;
parsing the real-time text-based communication between the medical service provider and the patient into one or more text units;
comparing, by one or more computers, the one or more text units to a list of triggering keywords, the triggering keywords including words that indicate a potential medical issue, to detect one or more triggering keywords in the communication, with the triggering keywords associated with one or more health care topics;
determining, based on the triggering keywords detected by the comparing, one or more health care topics that are associated with the detected triggering keywords;
retrieving by the one or more computers a list of the determined one or more health care topics for the patient and the medical service provider to discuss during the real-time communication;
generating, by the one or more computers, a graphical user interface that when rendered on a display device, renders a visual representation of the list of the one or more health care topics; and
sending, over the network by the one or more computers during the real-time communication between the medical service provider and the patient, the graphical user interface to a computing device being used by the medical service provider.
2 Assignments
0 Petitions
Accused Products
Abstract
An engagement is brokered between a consumer and a medical service provider; electronic text of a real-time, text-based communication between the medical service provider and the consumer is monitored during the engagement; the electronic text is analyzed for a triggering event related to at least one of medical diagnosis and medical treatment; the triggering event is detected in the electronic text; and medical information is provided to the medical service provider via a user interface in response to the triggering event.
-
Citations
23 Claims
-
1. A computer-implemented method for determining topics in which a patient could benefit from additional medical information, the method comprising:
-
receiving over a network a real-time text-based communication between a medical service provider and the patient; parsing the real-time text-based communication between the medical service provider and the patient into one or more text units; comparing, by one or more computers, the one or more text units to a list of triggering keywords, the triggering keywords including words that indicate a potential medical issue, to detect one or more triggering keywords in the communication, with the triggering keywords associated with one or more health care topics; determining, based on the triggering keywords detected by the comparing, one or more health care topics that are associated with the detected triggering keywords; retrieving by the one or more computers a list of the determined one or more health care topics for the patient and the medical service provider to discuss during the real-time communication; generating, by the one or more computers, a graphical user interface that when rendered on a display device, renders a visual representation of the list of the one or more health care topics; and sending, over the network by the one or more computers during the real-time communication between the medical service provider and the patient, the graphical user interface to a computing device being used by the medical service provider. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A computer program product for determining topics in which a patient could benefit from additional medical information, embodied on a computer readable storage medium, the computer program product comprising instructions for causing a computer to:
-
receive over a network a real-time text-based communication between a medical service provider and the patient; parse the real-time text-based communication between the medical service provider and the patient into one or more text units comprising at least one of words, phrases and sentences; compare the one or more text units to a list of triggering keywords, the triggering keywords including words that indicate a potential medical issue, to detect one or more triggering keywords in the communication, with the triggering keywords associated with one or more health care topics; determine, based on the triggering keywords detected, one or more health care topics that are associated with the detected triggering keywords; retrieve a list of the determined one or more health care topics for the patient and the medical service provider to discuss during the real-time communication; generate a graphical user interface that when rendered on a display device, renders a visual representation of the list of the one or more health care topics; and send, over the network during the real-time communication between the medical service provider and the patient, the graphical user interface to a computing device being used by the medical service provider in response to detecting the one or more triggering keywords. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
-
-
23. An apparatus comprising:
-
a processor; and a computer program product embodied on a computer readable storage medium comprising instructions for causing the processor to; receive over a network a real-time text-based communication between a medical service provider and the patient; parse the real-time text-based communication between the medical service provider and the patient into one or more text units comprising at least one of words, phrases and sentences; compare the one or more text units to a list of triggering keywords, the triggering keywords including words that indicate a potential medical issue, to detect one or more triggering keywords in the communication, with the triggering keywords associated with one or more health care topics; determine, based on the triggering keywords detected, one or more health care topics that are associated with the detected triggering keywords; retrieve a list of the determined one or more health care topics for the patient and the medical service provider to discuss during the real-time communication; generate a graphical user interface that when rendered on a display device, renders a visual representation of the list of the one or more health care topics; and send, over the network during the real-time communication between the medical service provider and the patient, the graphical user interface to a computing device being used by the medical service provider in response to detecting the one or more triggering keywords.
-
Specification