Method and system to determine if a composite service level agreement (SLA) can be met
First Claim
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1. A method of determining whether a composite service level agreement (SLA) may be met comprising:
- calculating a baseline metric value for each of a plurality of component SLAs in a computing system that operate to form a composite SLA;
comparing a historical metric value for each of the plurality of component SLAs to their respective baseline metric value to determine if each historical metric is sufficient to ensure that the composite SLA is met.
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Abstract
A method and system for determining whether a composite service level agreement (SLA) may be met. An exemplary method comprises calculating a baseline metric value for a plurality component service level agreements (SLA) and comparing the baseline metric value to historical metric values for each of the plurality of component services.
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20 Claims
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1. A method of determining whether a composite service level agreement (SLA) may be met comprising:
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calculating a baseline metric value for each of a plurality of component SLAs in a computing system that operate to form a composite SLA; comparing a historical metric value for each of the plurality of component SLAs to their respective baseline metric value to determine if each historical metric is sufficient to ensure that the composite SLA is met. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A computer readable medium storing programs executable by a processor that, when executed, perform a method comprising:
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calculating a baseline metric value for each of a plurality of component SLAs in a computing system that operate to form a composite SLA; comparing a historical metric value for each of the plurality of component SLAs to their respective baseline metric value to determine if each historical metric value is sufficient to ensure that the composite SLA is met. - View Dependent Claims (17, 18, 19, 20)
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Specification