Monitoring computer-controlled processes through a monitoring system

• US 7,933,855 B2
• Filed: 02/27/2006
• Issued: 04/26/2011
• Est. Priority Date: 03/16/2005
• Status: Active Grant

• Current Assignee: British Telecommunications PLC (BT Group PLC)
• Original Assignee: British Telecommunications PLC (BT Group PLC)
• Inventors: Spott, Martin, Azvine, Behnam, Nauck, Detlef D
• Primary Examiner(s): Sparks; Donald
• Assistant Examiner(s): OLUDE AFOLABI, OLATOYOSI
• Application Number:
  US11/884,461
• Publication Number:
  US 20080249817A1
• Time in Patent Office: 1,884 Days
• Field of Search: 706/52, 348/143, 348/150
• US Class Current: 706/52
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3452 Performance evaluation by statistical analysis
• CPC Class Codes: G06F 11/3466 Performance evaluation by tracing or monitoring
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations

Abstract

The performance of a computer-controlled system (1) operating under the control of a first process (2), is monitored (4) by comparison (5) with a predetermined set of requirements (15, 25), to identify whether the performance of the system (1) meets the predetermined requirements. If the performance does not meet those requirements, an alternative program (22) may be selected, or generated from program elements stored in a library (60), to replace the current controller process (2).

Claims

1. An apparatus for operating a computer-controlled system, the apparatus comprising:

a performance monitor configured to monitor performance of the system when operating under the control of a first process;

a monitoring system configured to compare the monitored performance to a set of predetermined requirements, and to identify when such performance fails to meet the predetermined requirements; and

a process generator configured to generate, responsive to the monitoring system, a second process from a store of process data and to install the second process to control the computer-controlled system in place of the first process.

2. The apparatus according to claim 1, wherein the predetermined requirements relate to requirements of the user and properties of the computer-controlled system.

3. The apparatus according to claim 1, wherein the predetermined requirements are represented by fuzzy sets each comprising a range of values, and the process generator operates according to a fuzzy matching process.

4. The apparatus according to claim 1, the apparatus comprising a reader configured to read data relating to predetermined requirements for the process, a generator configured to generate process data, a comparator configured to compare the generated data with the process requirements, thereby identifying characteristics meeting the predetermined requirements, and a selector configured to generate process data from the data so identified for installation in the computer-controlled system.

5. The apparatus according to claim 1, wherein the process data is a set of templates for process elements, that may be combined to form an executable process program for installation in the computer-controlled system.

6. The apparatus according to claim 1 wherein the process generator is configured to extract one or more stored process templates, to compare the templates with the user and system requirements to identify templates meeting the user and system requirements, and to generate a process from the templates so identified, for installation in the computer-controlled system.

7. A method of operating a computer-controlled system, the method comprising:

monitoring, using a computer system having one or more computers, the performance of a system operating under the control of a first process;

comparing the performance to a predetermined set of requirements; and

identifying whether the performance of the system meets the predetermined requirements;

wherein in the event of the performance of the computer-controlled system failing to meet the predetermined requirements, a second process is generated better suited to the user requirements and current system operating parameters, and the second process is installed in the computer-controlled system to control the computer-controlled system in place of the first process.

8. A method according to claim 7, wherein the predetermined requirements relate to requirements of the user and properties of the computer-controlled system.

9. A method according to claim 7, in which the requirements have fuzzy characteristics each defined by a range of values, and the comparing operates according to a fuzzy matching process.

10. The method according to claim 7, wherein a set of process requirements is defined, and stored process data is compared with data relating to the defined requirements, to identify process data that matches the said requirements, and a process is generated in accordance with said data for installation in the computer-controlled system.

11. The method according to claim 10, wherein the second process is generated from a set of templates for process elements, that are combined to form an executable program for installation in the computer-controlled system.

12. The method according to claim 7 wherein the process generation process comprises:

selecting one or more process templates from a store of process templates, and comparing the templates with data relating to user requirements, and data relating to properties of the system that is to be controlled by the process, to identify a set of templates that matches the said requirements, and generating a process from the templates so identified.

13. The method according to claim 12, wherein the comparison process used in the selection process is also used for the monitoring process.

14. A non-transitory computer-readable medium storing a computer program or suite of computer programs which upon execution by a computer system having one or more computers performs a method of operating a computer-controlled system, the method comprising;

monitoring the performance of a system operating under the control of a first process;

comparing the performance to a predetermined set of requirements; and

identifying whether the performance of the system meets the predetermined requirements;

wherein in the event of the performance of the computer-controlled system failing to meet the predetermined requirements, a second process is generated better suited to the user requirements and current system operating parameters, and the second process is installed in the computer-controlled system to control the computer-controlled system in place of the first process.

15. The non-transitory computer-readable medium according to claim 14, wherein a set of process requirements is defined, and stored process data is compared with data relating to the defined requirements, to identify process data that matches the requirements, and a process is generated in accordance with said data for installation in the computer-controlled system.

16. The non-transitory computer-readable medium according to claim 15, wherein the second process is generated from a set of templates for process elements, that are combined to form an executable program for installation in the computer-controlled system.

17. The non-transitory computer-readable medium according to claim 14 wherein the process generation process comprises:

selecting one or more process templates from a store of process templates, and comparing the templates with data relating to user requirements, and data relating to properties of the system that is to be controlled by the process, to identify a set of templates that matches the said requirements, and generating a process from the templates so identified.

18. The non-transitory computer-readable medium according to claim 17, wherein the comparison process used in the selection process is also used for the monitoring process.

19. The non-transitory computer-readable medium according to claim 14, wherein the predetermined requirements relate to requirements of the user and properties of the computer-controlled system.

20. The non-transitory computer-readable medium according to claim 14, in which the requirements have fuzzy characteristics each defined by a range of values, and the comparing operates according to a fuzzy matching process.

21. An apparatus comprising:

an input for receiving performance data from a computer-controlled system;

a computer processing system, having one or more computers, configured to;

monitor performance of the computer-controlled system when operating under the control of a first process;

compare the monitored performance to a set of predetermined requirements;

identify when such performance fails to meet the predetermined requirements; and

responsive to the identifying, generate a second process from a store of process data and to install the second process to control the computer-controlled system in place of the first process.

22. The apparatus according to claim 21, wherein the computer processing system is configured to:

read data relating to predetermined requirements for the process,

generate process data,

compare the generated data with the process requirements, thereby identifying characteristics meeting the predetermined requirements, and

generate process data from the data so identified for installation in the computer-controlled system.

23. The apparatus according to claim 21, wherein the process data is a set of templates for process elements, that may be combined to form an executable process program for installation in the computer-controlled system.

24. The apparatus according to claim 21 wherein the computer processing system is configured to:

extract one or more stored process templates,

compare the templates with the user and system requirements to identify templates meeting the user and system requirements, and

generate a process from the templates so identified, for installation in the computer-controlled system.

25. The apparatus according to claim 21, wherein the predetermined requirements are represented by fuzzy sets each comprising a range of values, and the computer processing system operates according to a fuzzy matching process.