Dynamic tagging of network data based on service level objectives

• US 7,940,756 B1
• Filed: 11/23/2005
• Issued: 05/10/2011
• Est. Priority Date: 11/23/2005
• Status: Active Grant

• Current Assignee: Veritas Technologies, LLC (Whitehouse Group Ltd.)
• Original Assignee: Symantec Corporation (NortonLifeLock Inc.)
• Inventors: Duffy, Stephen, van Rietschote, Hans F., Kritov, Slava
• Primary Examiner(s): Wilson; Robert W
• Assistant Examiner(s): KAMARA, MOHAMED A
• Application Number:
  US11/286,617
• Time in Patent Office: 1,994 Days
• Field of Search: 370/328, 370/338, 370/352, 370/466, 370/474, 370/235, 370/503, 709/223, 709/225, 709/228, 709/220, 709/203
• US Class Current: 370/389
• CPC Class Codes: H04L 41/50 Network service management, e.g. ensuring proper service fulfilment according to agreements
• CPC Class Codes: H04L 41/5003 Managing SLA; Interaction between SLA and QoS
• CPC Class Codes: H04L 47/10 Flow control; Congestion control
• CPC Class Codes: H04L 47/2433 Allocation of priorities to traffic types
• CPC Class Codes: H04L 47/2475 for supporting traffic characterised by the type of applications

Abstract

A system for dynamic tagging of network data based on service level objectives comprises one or more processors and memory coupled to the processors. The memory comprises program instructions executable by the processors to identify a service level objective associated with a particular task that comprises a transmission of data packets over a network on behalf of an application, where the network includes one or more devices (such as routers, switches, etc.) configured to provide different levels of service to data packets based at least in part on service level indicators included within the packets. The instructions are executable to dynamically generate service level indicators corresponding to the identified service level objectives for inclusion in the data packets of the task, and to transmit the packets including the service level indicators into the network.

Claims

1. A method, comprising:

a computer system receiving a request to perform a first task of an application running on an operating system of the computer system, wherein the request is received from a client of the application, wherein the first task includes the computer system originating a transmission of a first set of one or more data packets over a network to a destination computer system, wherein the computer system and the destination computer system are both endpoints coupled to the network via respective network interfaces, and wherein the network comprises one or more devices configured to provide different levels of service to data packets based at least in part on service level indicators included in the data packets;

the computer system using a database query to identify a first service level objective associated with the first task;

prior to the computer system originating the transmission of the first set of data packets, the computer system making a request for a service level indicator that satisfies the first service level objective;

the computer system receiving, from a policy engine running on one or more nodes in the network, a response to the request for the service level indicator, wherein the response includes a first service level indicator that has been generated by the policy engine;

the computer system including the first service level indicator within the first set of data packets; and

the computer system originating the transmission of the first set of data packets over the network, wherein the originated transmission of the first set of data packets includes the first service level indicator.

2. The method as recited in claim 1, wherein the client is another application running on the operating system of the computer system.

3. The method as recited in claim 1, wherein at least a portion of the first service level indicator is included within a multi-protocol label switching (MPLS) label.

4. The method as recited in claim 1, wherein at least a portion of the first service level indicator is included within an Internet Protocol Version 6 (IPv6) flow label.

5. The method as recited in claim 1, further comprising:

the computer system inserting the first service level indicator in the first set of data packets at a network filter driver layer of a software stack running on the computer system.

6. The method as recited in claim 1, further comprising:

the computer system selecting, using a configurable parameter, the first service level objective from among a plurality of service level objectives available for tasks performed using the application.

14. The method of claim 1, wherein the application running on the operating system is a web browser.

7. A tangible, non-transitory computer readable medium storing program instructions executable by one or more processors of a computer system to cause the computer system to:

receive a request to perform a first task of an application running on an operating system of the computer system, wherein the request is received from a client of the application, wherein the first task includes the computer system originating a transmission of a first set of one or more data packets over a network to a destination, wherein the computer system and the destination are both endpoints coupled to the network via respective network interfaces, and wherein the network comprises one or more devices configured to provide different levels of service to data packets based at least in part on service level indicators included in the data packets;

use a database query to identify a first service level objective associated with the first task;

prior to the computer system originating the transmission of the first set of data packets, make a request for a service level indicator that satisfies the first service level objective;

receive, from one or more network devices in the network, a response to the request for the service level indicator, wherein the one or more network devices in the network are configured to implement at least one policy engine, and wherein the response includes a first service level indicator that has been generated by the at least one policy engine;

include the received first service level indicator within the first set of data packets; and

originate the transmission of the first set of data packets over the network, wherein the originated transmission of the first set of data packets includes the first service level indicator.

8. The tangible, non-transitory computer readable medium as recited in claim 7, wherein the client is a user.

9. The tangible, non-transitory computer readable medium as recited in claim 7, wherein at least a portion of the first service level indicator is included within a multi-protocol label switching (MPLS) label.

10. The tangible, non-transitory computer readable medium as recited in claim 7, wherein at least a portion of the first service level indicator is included within an Internet Protocol Version 6 (IPv6) flow label.

11. The tangible, non-transitory computer readable medium as recited in claim 7, wherein the instructions are further executable by the computer system to cause the computer system to:

insert the first service level indicator in one or more data packets in the first set of data packets at a network filter driver layer of a software stack.

12. The tangible, non-transitory computer readable medium as recited in claim 7, wherein the instructions are further executable by the computer system to cause the computer system to:

select, using a configurable parameter, the first service level objective for the task from among a plurality of service level objectives available for tasks performed using the application.

13. The tangible, non-transitory computer readable medium of claim 7, wherein the application running on the operating system is a web browser.

15. The tangible, non-transitory computer readable medium of claim 7, wherein the program instructions are further executable to cause the computer system to:

receive a request to perform a second task of the application, wherein the second task includes the computer system originating a transmission of a second set of data packets;

identify a second service level objective associated with the second task;

include a second service level indicator in the second set of data packets; and

originate the transmission of the second set of data packets;

wherein the first and second service level indicators are indicative of the first service level objective having a higher priority than the second service level objective.

16. The tangible, non-transitory computer readable medium of claim 7, wherein the computer system comprises the one or more network devices that are configured to implement the at least one policy engine.

17. The tangible, non-transitory computer readable medium of claim 7, wherein the network comprises a wide area network managed by a telecommunications carrier.

18. The tangible, non-transitory computer readable medium of claim 7, wherein the program instructions are further executable to cause the computer system to:

provide an interface to map each of a plurality of application tasks to a respective one or more service level objectives;

wherein the first service level objective is identified, at least in part, based on input received via the interface.

19. The tangible, non-transitory computer readable medium of claim 7, wherein the program instructions are further executable to cause the computer system to:

cause the system to select one or more of a plurality of communication ports for the transmission of the first set of data packets.