Methods, systems and computer program products for ride matching based on selection criteria and driver characteristic information

• US 7,941,267 B2
• Filed: 10/20/2009
• Issued: 05/10/2011
• Est. Priority Date: 06/24/2003
• Status: Expired due to Term

• Current Assignee: Uber Technologies, Inc.
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Tischer, Steven, Adamczyk, Maria
• Primary Examiner(s): Beaulieu; Yonel
• Application Number:
  US12/582,233
• Publication Number:
  US 20100042549A1
• Time in Patent Office: 567 Days
• Field of Search: 701200-202, 701/208, 701/117, 701/210, 340/434, 340/988
• US Class Current: 701/201
• CPC Class Codes: G01C 21/3438 Rendez-vous, i.e. searching a destination where several users can meet, and the routes to this destination for these users; Ride sharing, i.e. searching a route such that at least two users can share a vehicle for at least part of the route
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 50/188 Electronic negotiation
• CPC Class Codes: G08G 1/202 Dispatching vehicles on the basis of a location, e.g. taxi dispatching

Abstract

Systems, methods and computer program products are provided for matching a passenger with a driver for a trip to a destination. Characteristic information about a plurality of drivers is received and a plurality of selection criteria are received from the passenger. A request for the trip is received from the passenger. One of the drivers is automatically identified as a candidate driver for the trip based on the selection criteria and the characteristic information responsive to the received request. Contact information is provided to the passenger and/or the identified candidate driver to match the passenger with the identified candidate driver. One or more of the drivers may be associated with transportation service providing companies and the request for the trip may be a reservation request for a planned trip at a scheduled time in the future and the reservation request may include a date and/or time defining the scheduled time in the future.

Claims

1. A computer-implemented system for matching a passenger with a driver for a trip to a destination, comprising:

characteristic information about a plurality of drivers stored in a computer-readable memory device;

a ride matching server computer, coupled to the computer-readable memory device, that includes a driver identification module executable on a processor of the ride matching server computer that is configured to identify one of the plurality of drivers as a candidate driver for the trip based on selection criteria associated with the passenger and the characteristic information responsive to a received request for a trip; and

a communication interface coupled to the ride matching server computer that is configured to receive a request for a driver for a trip from the passenger and to provide contact information to the passenger and the candidate driver identified to match the passenger with the candidate driver identified.

2. The system of claim 1, wherein the ride matching server computer further comprises a bartering module, executable on the processor of the ride matching server computer, that is configured to identify a plurality of the plurality of drivers as negotiating parties for the trip, obtain offers from the negotiating parties for the trip and select one of the negotiating parties as the candidate driver based on the offers.

3. The system of claim 2, wherein the ride matching server computer further comprises a ride sharing module, executable on the processor of the ride matching server computer, that is configured to associate a plurality of currently pending requests for trips as a candidate shared ride trip having a plurality of associated passengers and to determine if the plurality of associated passengers associated with the candidate shared ride trip consent to conversion of their respective requests for trips to a request for a shared ride trip that merges their respective requests for trips to a single request.

4. The system of claim 3, wherein the ride matching server computer further comprises an incentive module, executable on the processor of the ride matching server computer, that is configured to receive feedback from passengers regarding drivers providing services and incorporate the feedback received in the characteristic information maintained related to the drivers and to provide an incentive reward to a passenger responsive to receiving the feedback from the passenger.

5. The system of claim 1, wherein the ride matching server computer further comprises an incentive module, executable on the processor of the ride matching server computer, that is configured to receive feedback from passengers regarding drivers providing services and incorporate the feedback received in the characteristic information maintained related to the drivers and to provide incentive rewards to passengers responsive to receiving the feedback from the passengers.

6. The system of claim 5, wherein the incentive rewards comprise at least one reward selected from a group consisting of a service discount usable for future ride matching services, a coupon usable for future ride matching services and an entry in a drawing for prizes.

7. The system of claim 6, the incentive module is further configured to incorporate the feedback from the passengers in the characteristic information about the plurality of drivers and wherein the driver identification module is configured to provide the feedback from the passengers to other passengers as the feedback is received and wherein the selection criteria for respective ones of the passengers includes criteria based on ratings received from other passengers utilizing the services of a driver.

8. The system of claim 7, wherein the driver identification module is further configured to update respective numeric value ratings for the drivers providing services based on the feedback from the passengers and to provide the updated numeric value to the other passengers, wherein the numeric value ratings comprise a range of values defined by a rating based system.

9. The system of claim 8, wherein the rating based system comprises a star rating based system.

10. The system of claim 8, wherein the driver identification module is further configured to supplement the numeric value ratings provided to the other passengers with a comments field including a description of the basis for the numeric value ratings and to provide the numeric value ratings and comments to a requesting one of the passengers responsive to a received request for a trip before receiving a selection of the candidate driver for the trip from the requesting one of the passengers.

11. The system of claim 1, wherein the communication interface is configured to communicate with the passenger and/or the identified candidate driver over one of more of a public switched telephone network, an internet protocol network and a wireless network.

12. The system of claim 1, wherein the ride matching server computer further comprises a ride sharing module, executable on the processor of the ride matching server computer, that is configured to associate a plurality of currently pending requests for trips as a candidate shared ride trip having a plurality of associated passengers and to determine if the passengers associated with the candidate shared ride trip consent to conversion of their respective requests for trips to request for a shared ride trip that merges their respective requests for trips to a single request.

13. The system of claim 12, wherein the driver identification module is further configured to identifying one the drivers as a candidate driver for the shared ride trip only when a plurality of the passengers associated with the candidate shared ride trip consent.

14. The system of claim 2, wherein the communication interface is configured to establish a bartering communication connection between the negotiating parties.