Telepresence by human-assisted remote controlled devices and robots
First Claim
1. A telepresence system for providing telepresence service, said system comprising:
- a) a telepresence workstation located at a proximal site, allowing an end-user of said telepresence service, located at said proximal site, to define or specify a telepresence venue located at a remote site, said telepresence workstation comprising an interface for accepting control information from said user and also for conveying sensory information to said user;
b) one or more remotely controlled mobile communication systems capable of video streaming located at one or more remote locations different from said proximal site, each said remotely controlled mobile communication system comprising at least one sensor for collecting sensory information from its environment, said sensory information including said video streaming, and furthermore each said remotely controlled mobile communication system requiring assistance from a human assistant located at said remote location to operate, said remotely controlled mobile communication systems comprising an interface for conveying a part or the whole of said control information to said human assistant, and furthermore said remotely controlled mobile communication system being carried openly by said human assistant;
c) a marketplace conducted over a communication network for allocating from said multiplicity of remotely controlled mobile communication systems, to said specified telepresence venue, a particular remotely controlled mobile communication system henceforth dubbed allocated remote system;
d) said marketplace also used for allocating from a pool comprising at least one person, at least one human assistant located at said remote site whose task is to assist said allocated remote system in its operation;
e) a bi-directional communication channel linking said workstation to said allocated remote system, said communication channel transmitting said control information from said workstation to said allocated remote system, and also transmitting said sensory information back from said allocated remote system to said workstation for conveyance to said user.f) wherein said user and said human assistant are defined as parties in a business relationship in which said user pays said human assistant for providing telepresence service to said user.
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Accused Products
Abstract
A telepresence system comprising a workstation which allows a user to specify a venue located at a remote site. The workstation accepts control information from, and conveys sensory information to, the user. The telepresence system also comprises several remotely controlled systems at remote locations, which carry sensors collecting sensory information from their environment. Each remotely controlled system also requires human assistance to operate according to control information sent by the user. The telepresence system also comprises a means for allocating one of the remotely controlled systems to the specified venue. The telepresence system also comprises a means for allocating a human assistant to assist the allocated remote system. The telepresence system also comprises a bi-directional communication channel which links the workstation to the allocated remote system and transmits control information from the workstation to the allocated remote system and sensory information from the allocated remote system to the workstation.
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Citations
49 Claims
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1. A telepresence system for providing telepresence service, said system comprising:
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a) a telepresence workstation located at a proximal site, allowing an end-user of said telepresence service, located at said proximal site, to define or specify a telepresence venue located at a remote site, said telepresence workstation comprising an interface for accepting control information from said user and also for conveying sensory information to said user; b) one or more remotely controlled mobile communication systems capable of video streaming located at one or more remote locations different from said proximal site, each said remotely controlled mobile communication system comprising at least one sensor for collecting sensory information from its environment, said sensory information including said video streaming, and furthermore each said remotely controlled mobile communication system requiring assistance from a human assistant located at said remote location to operate, said remotely controlled mobile communication systems comprising an interface for conveying a part or the whole of said control information to said human assistant, and furthermore said remotely controlled mobile communication system being carried openly by said human assistant; c) a marketplace conducted over a communication network for allocating from said multiplicity of remotely controlled mobile communication systems, to said specified telepresence venue, a particular remotely controlled mobile communication system henceforth dubbed allocated remote system; d) said marketplace also used for allocating from a pool comprising at least one person, at least one human assistant located at said remote site whose task is to assist said allocated remote system in its operation; e) a bi-directional communication channel linking said workstation to said allocated remote system, said communication channel transmitting said control information from said workstation to said allocated remote system, and also transmitting said sensory information back from said allocated remote system to said workstation for conveyance to said user. f) wherein said user and said human assistant are defined as parties in a business relationship in which said user pays said human assistant for providing telepresence service to said user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42)
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43. A business transaction method for providing telepresence service over a communication network to an end-user of said telepresence service, said user located at a proximal site, said telepresence service comprising the operation by the user through a telepresence workstation located at said proximal site, of a mobile communication remote controlled system capable of video streaming and located at a remote site, said remotely controlled mobile communication system henceforth dubbed remote controlled system, said operation requiring the help of a human assistant also located at said remote site, said remote site being different from said proximal site, said business transaction comprising:
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a) performing the intake of said user, said intake comprising conveying to said user pricing information regarding said telepresence service and furthermore comprising allowing said user to define or select a venue for said telepresence service, said venue being located at a remote site and said venue defining a time for said telepresence service; b) allocating to said user said remote controlled system partly or wholly according to said selected venue, said allocated remote controlled system located at said remote site and requiring human assistance at said remote site for its operation; c) allocating to said user at least one human assistant available at said remote site partly or wholly according to said venue, to assist said allocated remote controlled system; d) obtaining the authorization of said user for said allocated remote controlled system and said allocated human assistant; e) upon receiving said authorization, reserving said allocated remote system and reserving said human assistant; f) at said time of telepresence service, establishing a bi-directional communication link between said telepresence workstation and said allocated remote system; g) providing said telepresence service, said telepresence service comprising control information flowing from said proximal site to said remote site and also comprising sensory information flowing from said remote site to said proximal site, said sensory information including said video streaming; h) obtaining a measure of usage of said remote system by said user, said measure being defined as a predetermined function of usage; i) billing said user according to said measure of usage; and j) said business transaction being conducted openly. - View Dependent Claims (44)
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45. A business transaction method for providing telepresence service over a communication network to a user located at a proximal site, said telepresence service comprising the operation by said user through a telepresence workstation located at said proximal site, of a mobile communication system capable of video streaming located at a remote site, said operation requiring the help of a human assistant also located at said remote site, said communication network being connected to an auction market service, said telepresence service also comprising the transmission of sensory information from said remote site to said proximal site and furthermore comprising the transmission of control information from said proximal site to said remote site, said sensory information including said video streaming, said remote site being different from said proximal site, said business transaction comprising:
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a) said user accessing said auction market service and performing a user-defined action, said user defined action comprising; i. participating in said auction market to purchase said telepresence service; ii. sending said control information over said communication network, and iii. receiving said sensory information over said communication network; and b) said human assistant accessing said auction market and performing a human-assistant-defined action said human assistant-defined action comprising; i. participating in said auction market to sell said telepresence service; ii. sending said sensory information over said communication network; and iii. acting upon said control information. - View Dependent Claims (46, 47, 48, 49)
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Specification