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Information technology configuration management

  • US 7,949,628 B1
  • Filed: 12/29/2005
  • Issued: 05/24/2011
  • Est. Priority Date: 12/29/2005
  • Status: Active Grant
First Claim
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1. A system for managing an information technology network, the system comprising:

  • a computing processor;

    a computing memory communicatively coupled with the computing processor comprising;

    an input component for collecting information from data sources, wherein the information is related to the modification of at least one of the data sources;

    a relationship component, wherein the relationship component;

    determines hierarchical dependency relationships among the data sources via interconnectivity of the information technology network;

    identifies relationships of the data sources to a business process, wherein the business process is affected by a modification to the data sources; and

    identifies at least one business process that may be impacted by the modification of the at least one of the data sources within a configuration management context;

    a trending component that trends incidents related to the modified data source, wherein the trended incidents are used to perform preventative maintenance for the information technology network;

    an interface component for communicating with a configuration management database; and

    an output component for providing an indication of the modified data source, wherein the indication is a hierarchical depiction of the modified data source and the at least one business process that may be impacted.

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