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Methods and systems for prioritized servicing or maintenance of networked printers

  • US 7,949,740 B2
  • Filed: 04/04/2007
  • Issued: 05/24/2011
  • Est. Priority Date: 04/04/2007
  • Status: Active Grant
First Claim
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1. A method for servicing and maintaining networked printer devices, the method comprising:

  • identifying a plurality of printer devices in a network that require maintenance or servicing;

    gathering job tracking data for print jobs in the network, the job tracking data including an identity of a submitting user device and an identity of a target printer device to which each of the print jobs was initially submitted;

    determining affinity data based on the job tracking data, the affinity data indicating associations between the target printer devices and the submitting user devices based on user preferences for the target printer devices selected for the submitted print jobs;

    determining a prioritized ordering of the plurality of printer devices based at least partially on the affinity data; and

    performing servicing or maintenance to the plurality of printer devices in the network according to the prioritized ordering,wherein the affinity data is a measure of common selection of the target printer devices for the print jobs by the submitting user devices.

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