Methods for providing enhanced telecommunication services

• US 7,957,725 B2
• Filed: 06/08/2010
• Issued: 06/07/2011
• Est. Priority Date: 02/22/2003
• Status: Expired due to Fees

• Current Assignee: Amazon Technologies, Inc. (Amazon.com, Inc.), Enhanced Telecommunications LLC
• Original Assignee: Julian Van Erlach
• Inventors: Van Erlach, Julian
• Primary Examiner(s): Le, Danh C
• Application Number:
  US12/795,831
• Publication Number:
  US 20100297985A1
• Time in Patent Office: 364 Days
• Field of Search: 455/414.1, 455/418, 455/41.2, 705/14.1
• US Class Current: 455/414.1
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 64/00 Locating users or terminals or network equipment for network management purposes, e.g. mobility management

Abstract

A first method for facilitating personal contacts among a plurality of subscribers to a location-based person contact service provided by a service provider; a second method for communicating information to a user of a wireless device by a server; and a third method for real-time monitoring of vital signs of a living being. In the first method, personal profiles are transmitted to subscribers. In the second method, a message specific to both an establishment and the user is transmitted to a wireless device or smart display proximal to the user in the establishment. In the third method, information relating to a violated vital sign parameter determined from the monitoring is communicated to a local communication node.

Claims

1. A method for communicating information to a user of a wireless device by a customer relationship management (CRM) server, comprising:

receiving data from the wireless device being carried by the user in an establishment, said data identifying the wireless device or relating to the user;

cross referencing the received data against a transaction history associated with the device or the user to determine demographic information concerning the user;

generating a message specific to both the establishment and the user, said message being a function of the determined demographic information concerning the user; and

transmitting the message to an instrument selected from the group consisting of the wireless device and smart display proximal to the user in the establishment, wherein said receiving, said cross referencing, said generating, and said transmitting are performed by the CRM server.

2. The method of claim 1, wherein the data identifies the wireless device.

3. The method of claim 1, wherein the data relates to the user.

4. The method of claim 1, wherein the transaction history is in a database comprised by the CRM server.

5. The method of claim 1, wherein the instrument is the wireless device.

6. The method of claim 1, wherein the instrument is the smart display.

7. The method of claim 6, wherein the smart display is a smart computer-driven display.

8. A system comprising a local server adapted to perform the method of claim 1, said local server being the CRM server.