System and method for prioritizing communications messages
First Claim
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1. A method for an electronic communications message system to prioritize a message, comprising:
- determining, by the system, a personalized identifier corresponding to the message, wherein the personalized identifier comprises a priority alphanumeric code (PAC) designated for a one-time use;
obtaining from a database, by the system, a priority code based on the PAC;
assigning, by the system, the obtained priority code to the PAC; and
depositing the message, by the system, into at least one of a plurality of mailboxes wherein the message is prioritized within the at least one of the plurality of mailboxes according to the priority code;
invalidating, by the system, the PAC after the PAC has been employed to prioritize the message according to the priority code.
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Abstract
A method of sorting a received information message in which a source of delivery of the message is indicated by a unique identifier accompanying the message, for example, in an e-mail or voice message system. The method includes steps of receiving the message, looking-up the identifier in a database, assigning a code for the message per the result of the step of looking-up, and prioritizing or forwarding the message according to the code.
24 Citations
24 Claims
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1. A method for an electronic communications message system to prioritize a message, comprising:
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determining, by the system, a personalized identifier corresponding to the message, wherein the personalized identifier comprises a priority alphanumeric code (PAC) designated for a one-time use; obtaining from a database, by the system, a priority code based on the PAC; assigning, by the system, the obtained priority code to the PAC; and depositing the message, by the system, into at least one of a plurality of mailboxes wherein the message is prioritized within the at least one of the plurality of mailboxes according to the priority code; invalidating, by the system, the PAC after the PAC has been employed to prioritize the message according to the priority code. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. An electronic communications message prioritization system, comprising:
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storage to provide a plurality of mailboxes; logic to locate a personalized identifier in a database, wherein the personalized identifier comprises a priority alphanumeric code (PAC) designated for a one-time use; logic to assign from the database a priority code corresponding to the PAC; and logic to deposit a message having a corresponding personalized identifier into at least one of the plurality of mailboxes wherein the message is prioritized within the at least one of the plurality of mailboxes; and logic to invalidate the PAC after the PAC has been employed to prioritize the message. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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19. An article of manufacture, comprising:
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a computer-readable non-transitory storage memory; and instructions stored therein, and configured to enable an apparatus, in response to execution of the instructions, to perform operations including; locating a personalized identifier in a database, wherein the personalized identifier comprises a priority alphanumeric code (PAC) designated for a one-time use; assigning from the database a priority code corresponding to the PAC; depositing a message having a corresponding personalized identifier into a mailbox, wherein the message is prioritized within the mailbox; invalidating the PAC after the PAC has been employed to prioritize the message. - View Dependent Claims (20, 21, 22, 23, 24)
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Specification