Methods and systems for transferring voice messages and faxes over a network
First Claim
1. A method of storing and downloading voice and fax communications, the method comprising:
- receiving and storing a fax message intended for a user at a call processing system;
receiving and storing a voice message intended for the user at the call processing system;
downloading an initial portion of the fax message to a user terminal and enabling the user to view initial portion of the fax message using the user terminal;
downloading an initial portion of the voice message to the user terminal and enabling the user to playback the initial portion of the voice message using the user terminal;
automatically beginning downloading at least a second portion of the fax message to the user terminal in a trickle mode; and
automatically beginning downloading at least a second portion of the voice message to the user terminal in a trickle modedetermining that the user has selected the voice message during the trickle mode download of the second portion of the fax message;
automatically pausing the trickle mode download of the second portion of the fax message at least partly in response to determining that the user has selected the voice message;
completing downloading at least the second portion of the voice message in a burst mode while the trickle mode download of the second portion of the fax message is paused; and
automatically resuming the trickle mode download of the second portion of the fax message after the second portion of the voice message has been downloaded in burst mode.
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Accused Products
Abstract
Processes and systems for transferring communication messages, such as fax and voice messages, between a computer and a terminal are disclosed. For example, a fax message intended for a user is received at a call processing system. A voice message intended for the user is received at the call processing system. An initial portion of the fax message and the voice message are transferred to a user terminal. The user can view the initial portion of the fax message and listed in the initial portion of the voice message using the user terminal. At least a second portion of the fax message is downloaded to the user terminal in a trickle mode, and at least a second portion of the voice message is downloaded to the user terminal in a trickle mode.
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Citations
21 Claims
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1. A method of storing and downloading voice and fax communications, the method comprising:
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receiving and storing a fax message intended for a user at a call processing system; receiving and storing a voice message intended for the user at the call processing system; downloading an initial portion of the fax message to a user terminal and enabling the user to view initial portion of the fax message using the user terminal; downloading an initial portion of the voice message to the user terminal and enabling the user to playback the initial portion of the voice message using the user terminal; automatically beginning downloading at least a second portion of the fax message to the user terminal in a trickle mode; and automatically beginning downloading at least a second portion of the voice message to the user terminal in a trickle mode determining that the user has selected the voice message during the trickle mode download of the second portion of the fax message; automatically pausing the trickle mode download of the second portion of the fax message at least partly in response to determining that the user has selected the voice message; completing downloading at least the second portion of the voice message in a burst mode while the trickle mode download of the second portion of the fax message is paused; and automatically resuming the trickle mode download of the second portion of the fax message after the second portion of the voice message has been downloaded in burst mode. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method of storing and downloading messages to user terminals, the method comprising:
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receiving and storing a first plurality of messages, including fax and/or voice messages intended for a first user, at a first telecommunication system; automatically initiating the download of initial portions of the first plurality of messages to the user terminal; during the download of initial portions of the first plurality of messages to the user terminal, determining if the user has selected one of the first plurality of messages before the selected message has been downloaded in its entirety; automatically pausing the download of the non-selected first plurality of messages at least partly in response to determining that the user has selected one of the first plurality of messages; downloading the selected one of the first plurality of messages in a burst mode while the download of the non-selected first plurality of messages is paused; after the selected one of the first plurality of messages has been downloaded in burst mode, automatically resuming the download of the initial portions of the non-selected first plurality of messages; and downloading additional portions of the non-selected first plurality of messages after the initial portions of the non-selected first plurality of messages have been downloaded in their entirety. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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Specification