Call control presence
First Claim
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1. A method for detecting presence in a Voice over Internet Protocol communications system environment, comprising:
- subscribing to receive an indication related to events associated with a communication system, the events being subscribed to by a recorder controller;
receiving a notification for an event, the event being associated with a communication between a first communications device and a second communications device and the notification being facilitated by an extraction of tagging data associated with presence data from the communication between the first device and the second communications device, the extraction including information related to an interaction invite and an interaction response;
placing the tagging data into a Session Initiation Protocol (SIP) header of the communication;
receiving a request from the second communications device at the recorder controller to determine recording resources to record at least a portion of the communication in response to the notification; and
recording the portion of the communication having the Session Initiation Protocol (SIP) header based on information contained in Session Initiation Protocol (SIP) header of the portion of the communication.
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Abstract
Included are embodiments for detecting presence in a call control protocol environment. At least one embodiment of a method includes subscribing to events associated with a communication system and receiving a notification for an event, the event being associated with a communication between a first communications device and a second communications device.
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Citations
14 Claims
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1. A method for detecting presence in a Voice over Internet Protocol communications system environment, comprising:
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subscribing to receive an indication related to events associated with a communication system, the events being subscribed to by a recorder controller; receiving a notification for an event, the event being associated with a communication between a first communications device and a second communications device and the notification being facilitated by an extraction of tagging data associated with presence data from the communication between the first device and the second communications device, the extraction including information related to an interaction invite and an interaction response; placing the tagging data into a Session Initiation Protocol (SIP) header of the communication; receiving a request from the second communications device at the recorder controller to determine recording resources to record at least a portion of the communication in response to the notification; and recording the portion of the communication having the Session Initiation Protocol (SIP) header based on information contained in Session Initiation Protocol (SIP) header of the portion of the communication. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for detecting presence in a Voice over Internet Protocol call control protocol environment, comprising:
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a subscribing component configured to subscribe to events associated with a communication device; a receiving component configured to receive a notification for an event, the event being associated with a communication between a first communications device and a second communications device and the notification being facilitated by an extraction of tagging data associated with presence data from the communication between the first device and the second communications device, the extraction including information related to an interaction invite and an interaction response, receiving component further placing the tagging data into a Session Initiation Protocol (SIP) header of the communication; and a determining component configured to determine whether to invoke a recording of the event in response to the notification from the second communications device, the recording being performed based on the information contained in the Session Initiation Protocol (SIP) header of the communication. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14)
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Specification