Systems and methods for a rating system
First Claim
Patent Images
1. A method of ranking, comprising:
- receiving an initial user'"'"'s rating and commentary for a knowledgebase item;
determining, by a processor, a ranking of the knowledgebase item based on at least one of the initial user'"'"'s commentary for the knowledgebase item or the initial user'"'"'s rating for the knowledgebase item;
providing the knowledgebase item in a set of search results, wherein an order of the set of search results is based on the ranking of the knowledgebase item;
receiving at least one of a second user'"'"'s commentary or rating for the initial user'"'"'s rating; and
determining a new ranking of the knowledgebase item based on the at least one of the second user'"'"'s commentary for the initial user'"'"'s rating or the second user'"'"'s rating for the initial user'"'"'s rating.
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Abstract
An embodiment relates generally to a method of searching. The method includes providing for a knowledgebase item and associating a review for the knowledgebase item. The method also includes associating a rating for the knowledgebase item and developing a ranking associated with the knowledgebase item based on at least one the review and the rating. The method further includes displaying the knowledgebase item based on the ranking in subsequent searches that include the knowledgebase item.
102 Citations
23 Claims
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1. A method of ranking, comprising:
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receiving an initial user'"'"'s rating and commentary for a knowledgebase item; determining, by a processor, a ranking of the knowledgebase item based on at least one of the initial user'"'"'s commentary for the knowledgebase item or the initial user'"'"'s rating for the knowledgebase item; providing the knowledgebase item in a set of search results, wherein an order of the set of search results is based on the ranking of the knowledgebase item; receiving at least one of a second user'"'"'s commentary or rating for the initial user'"'"'s rating; and determining a new ranking of the knowledgebase item based on the at least one of the second user'"'"'s commentary for the initial user'"'"'s rating or the second user'"'"'s rating for the initial user'"'"'s rating. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system for searching, the system comprising:
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a knowledgebase database configured to store knowledgebase items by a processor; a search module configured to interface with the knowledgebase database and configured to search and retrieve knowledgebase items based on search terms; and a rating module configured to receive a first user'"'"'s commentary and rating for a selected knowledgebase item, determine a ranking of the selected knowledgebase item based on at least one of the first user'"'"'s commentary for the selected knowledgebase item or the first user'"'"'s rating for the selected knowledgebase item, receive at least one of a subsequent user'"'"'s commentary or rating for the first user'"'"'s rating, and determine a new ranking of the selected knowledgebase item based on the at least one of the subsequent user'"'"'s commentary for the first user'"'"'s rating or the subsequent user'"'"'s rating for the first user'"'"'s rating. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15)
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16. An apparatus for assisting a search, the apparatus comprising:
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a database configured to store knowledgebase items by a processor; a manager module configured to receive a first user'"'"'s commentary and rating for a selected knowledgebase item, to determine a ranking of the selected knowledgebase item based on at least one of the first user'"'"'s rating or the first user'"'"'s commentary for the selected knowledgebase item, and to determine a new ranking of the selected knowledgebase item based on at least one of a subsequent user'"'"'s commentary for the initial user'"'"'s rating or the subsequent user'"'"'s rating for the first user'"'"'s rating; and a database interface coupled with the manager module and the database configured to translate queries from the manager module to search the database and retrieve knowledgebase items from the database. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23)
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Specification