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Method and apparatus for improving call quality

  • US 7,970,395 B2
  • Filed: 11/21/2005
  • Issued: 06/28/2011
  • Est. Priority Date: 11/21/2005
  • Status: Active Grant
First Claim
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1. A method of selectively improving the quality of calls carried by a communications network, the method comprising the steps of:

  • defining off-peak and peak call periods;

    during off-peak periods, for each call carried by the network, analysing call data to determine whether or not a network based Voice Quality Enhancement function should be applied to the call and, if yes, applying the function to the call;

    maintaining a database containing subscriber and/or terminal identities together with respective Voice Quality Enhancement function requirements, and updating said requirements based upon determinations made during said off-peak periods; and

    ,during peak periods, invoking said network based Voice Quality Enhancement function on a per call basis in dependence upon the requirements contained in said database for the user(s) and/or terminal(s) participating in the calls.

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