One number LAN based calendar
First Claim
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1. A system for completing calls from a calling party directed to a particular called party, said system comprising:
- calendaring information with respect to said called party stored on a general purpose processor-based system;
means for providing select portions of said calendaring information to an automatic call routing system, wherein a call routing scheme of said call routing system is modified to route calls as a function of said select portions of said calendaring information;
means for gleaning said select portions of said calendaring information from a data file stored on said general purpose processor-based system; and
means for manipulating said gleaned information to provide said calendaring information in a format suitable for augmentation into call routing information of said call routing system.
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Accused Products
Abstract
A system and method for providing data communication between an information system, such as a LAN, and a communication system, such as a PBX operating under control of an automatic call routing system, is disclosed. According to a preferred embodiment, data as to a particular LAN user'"'"'s schedule, as reflected in an electronic calendar application, is used to properly route calls via the automatic call routing system. Alternative embodiments providing for the scheduling of events in the electronic calendar as well as the dissemination of information through the communication system are also disclosed.
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Citations
16 Claims
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1. A system for completing calls from a calling party directed to a particular called party, said system comprising:
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calendaring information with respect to said called party stored on a general purpose processor-based system; means for providing select portions of said calendaring information to an automatic call routing system, wherein a call routing scheme of said call routing system is modified to route calls as a function of said select portions of said calendaring information; means for gleaning said select portions of said calendaring information from a data file stored on said general purpose processor-based system; and means for manipulating said gleaned information to provide said calendaring information in a format suitable for augmentation into call routing information of said call routing system. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method for completing calls from a calling party directed to a particular called party comprising:
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storing calendaring information including specific events scheduled with respect to said called party on a general purpose processor-based system; providing select portions of said calendaring information to an automatic call routing system, wherein a call routing scheme of said call routing system is modified to route calls as a function of said select portions of said calendaring information; gleaning said select portions of said calendaring information from a data file stored on said general purpose processor-based system; and manipulating said gleaned information to provide said calendaring information in a format suitable for augmentation into call routing information of said call routing system. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A system for completing calls from a calling party to a called party, said system comprising:
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calendaring information with respect to said called party stored in a data format operable with a processor-based system, wherein said calendaring information comprises a data file associated with a electronic calendar program operable on a personal computer; a processor-based system in communication with said calendaring information and a call routing system, wherein said processor-based system operates under control of an algorithm to provide portions of said calendaring information to said call routing system and thereby modify operation of said call routing system to route calls as a function of said portions of said calendaring information; and wherein said processor-based system operating under control of said algorithm gleans said select portions of said calendaring information from a data file, and manipulates said gleaned information to provide said calendaring information in a format suitable for augmentation into call routing information of said call routing system. - View Dependent Claims (14, 15, 16)
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Specification