Persistence of interrupted calls
First Claim
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1. A system for recovering an unintentionally interrupted call in a telephony network, the system comprising:
- a network component that comprises a capturing portion that captures an unintentional call disconnection event between a first participant and a second participant in the telephony network; and
a re-connector portion that establishes a temporary connection to hold the first participant in the network, while an attempt is made to reconnect the second participant to the call.
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Abstract
A system for recovering an unintentionally interrupted call in a telephony network includes an interrupted call data capturer and a re-connector. The interrupted call data capturer is deployable in the telephony network and configured to capture data pertaining to an interruption of the call from the telephony network. The re-connector is associated with the interrupted call data capturer and configured to use the captured data to automatically reconnect at least one unintentionally disconnected participant of the call, thereby recovering the unintentionally interrupted call.
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Citations
19 Claims
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1. A system for recovering an unintentionally interrupted call in a telephony network, the system comprising:
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a network component that comprises a capturing portion that captures an unintentional call disconnection event between a first participant and a second participant in the telephony network; and a re-connector portion that establishes a temporary connection to hold the first participant in the network, while an attempt is made to reconnect the second participant to the call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method for recovering an unintentionally interrupted call in a telephony network, comprising:
- a) capturing data pertaining to an interruption of the call between a first participant and a second participant from the telephony network and;
b) keeping the first participant connected while an attempt is made to reconnect to the second participant; and
c) automatically reconnecting the first participant to the second participant of the call, thereby recovering the unintentionally interrupted call. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19)
- a) capturing data pertaining to an interruption of the call between a first participant and a second participant from the telephony network and;
Specification