System using mobile device for setting up and activating agent shortcut operations to control electronic device at remote locations
First Claim
1. A method, comprising:
- receiving a selection of an agent shortcut operation from a user on an agent setup device, wherein the agent setup device is a mobile device coupled to a network and residing in a first location, and wherein the selection is received via a graphical user interface associated with a web page; and
sending the selected agent shortcut operation through the network to an agent activation device residing in a second location, wherein the agent shortcut operation is relayed back through the network and to an electronic device to be available for subsequent activation at a third location in which the electronic device resides.
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Accused Products
Abstract
Embodiments of the present invention provide for methods, devices and systems for setting up an agent shortcut operation to be activated at an electronic device in a network. The agent shortcut operation can be setup at an electronic device connected to a network by receiving a selection of an agent shortcut operation from a user on an agent setup device, and sending the selected agent shortcut operation through the network to the electronic device to be available for subsequent activation. The agent shortcut operation can be activated by sending an agent shortcut operation to the electronic device, receiving an activation signal from an agent activation device for the agent shortcut operation, and in response to the received activation signal, sending a signal to the electronic device to activate the agent shortcut operation.
9 Citations
54 Claims
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1. A method, comprising:
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receiving a selection of an agent shortcut operation from a user on an agent setup device, wherein the agent setup device is a mobile device coupled to a network and residing in a first location, and wherein the selection is received via a graphical user interface associated with a web page; and sending the selected agent shortcut operation through the network to an agent activation device residing in a second location, wherein the agent shortcut operation is relayed back through the network and to an electronic device to be available for subsequent activation at a third location in which the electronic device resides. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method, comprising:
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sending an agent shortcut operation to an electronic device, wherein the agent shortcut operation is selected via a graphical user interface associated with a web page; receiving an activation signal from an agent activation device for the agent shortcut operation; and in response to the received activation signal, sending a signal to the electronic device to activate the agent shortcut operation, wherein the agent activation device and the electronic device reside in different locations. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. A system, comprising:
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means for receiving a selection of an agent shortcut operation from a user on an agent setup device, wherein the agent setup device is a mobile device coupled to a network and residing in a first location, and wherein the selection is received via a graphical user interface associated with a web page; and means for sending the selected agent shortcut operation through the network to an agent activation device residing in a second location, wherein the agent shortcut operation is relayed back through the network and to an electronic device to be available for subsequent activation at a third location in which the electronic device resides. - View Dependent Claims (29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39)
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40. A system, comprising:
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means for sending an agent shortcut operation to an electronic device, wherein the agent shortcut operation is selected via a graphical user interface associated with a web page; means for receiving an activation signal from an agent activation device for the agent shortcut operation; and means for sending a signal to the electronic device to activate the agent shortcut operation, in response to the received activation signal, wherein the agent activation device and the electronic device reside in different locations. - View Dependent Claims (41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52)
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53. A non-transitory medium having stored thereon a plurality of executable instructions configured for:
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receiving a selection of an agent shortcut operation from a user on an agent setup device, wherein the agent setup device is a mobile device coupled to a network and residing in a first location, and wherein the selection is received via a graphical user interface associated with a web page; and sending the selected agent shortcut operation through the network to an agent activation device residing in a second location, wherein the agent shortcut operation is relayed back through the network and to an electronic device to be available for subsequent activation at a third location in which the electronic device resides.
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54. A non-transitory medium having stored thereon a plurality of executable instructions configured for:
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sending an agent shortcut operation to an electronic device, wherein the agent shortcut operation is selected via a graphical user interface associated with a web page; receiving an activation signal from an agent activation device for the agent shortcut operation; and in response to the received activation signal, sending a signal to the electronic device to activate the agent shortcut operation, wherein the agent activation device and the electronic device reside in different locations.
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Specification