Method and apparatus for implementing a corporate directory and service center
First Claim
Patent Images
1. A method of searching a plurality of data entries, each data entry having a plurality of attributes comprising:
- providing a common characteristic;
accessing the plurality of data entries using lightweight directory access protocol (“
LDAP”
);
searching the plurality of data entries for the common characteristic; and
organizing the data entries which have the common characteristic of the plurality of data entries.
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Abstract
A method and apparatus for implementing a corporate directory and service center is described. The method includes and the apparatus performs querying for common characteristics, displaying information in a varied manner of displays and switching between the manners of displaying, maintaining data integrity and changing data, and defining types of data with forms of display or treatments for handling the data. The method may be embodied in various media as instructions which a machine may execute to perform the method.
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Citations
54 Claims
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1. A method of searching a plurality of data entries, each data entry having a plurality of attributes comprising:
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providing a common characteristic; accessing the plurality of data entries using lightweight directory access protocol (“
LDAP”
);searching the plurality of data entries for the common characteristic; and organizing the data entries which have the common characteristic of the plurality of data entries.
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2. A method of managing a plurality of data entries, comprising:
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receiving, at a computer, a first request for a change in a data entry of said plurality of data entries; accessing said data entry using lightweight directory access protocol (“
LDAP”
);automatically generating, at the computer, a set of tickets in response to said first request, said tickets include tasks that are prerequisites to completing said change in said data entry; and monitoring status of said tasks. - View Dependent Claims (3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
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26. One or more processor readable storage devices having processor readable code embodied on said processor readable storage devices, said processor readable code for programming one or more processors, said processor readable code comprising:
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code for automatically generating a set of tickets in response to a first request for a change in a data entry of said plurality of data entries, said tickets include tasks that are prerequisites to completing said change in said data entry; code for accessing said data entry using lightweight directory access protocol (“
LDAP”
); andcode for completing fulfillment of said first request when said tasks have been completed. - View Dependent Claims (27, 28, 29, 30, 31, 32)
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33. A method of managing a plurality of data entries comprising:
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receiving, at a computer, a first request for a change in a data entry of said plurality of data entries; accessing said data entry using lightweight directory access protocol (“
LDAP”
);in response to said receiving, automatically generating, at the computer, a set of one or more tasks that do not make said change in said data entry, said tasks are prerequisites to completing said change in said data entry; and completing fulfillment of said first request when said tasks have been completed. - View Dependent Claims (34, 35, 36, 37, 38, 39)
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40. One or more processor readable storage devices having processor readable code embodied on said processor readable storage devices, said processor readable code for programming one or more processors, said processor readable code comprising:
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in response to receiving a first request for a change in a data entry of said plurality of data entries, code for generating a set of one or more tasks that do not make said change in said data entry, said tasks are prerequisites to completing said change in said data entry; and code for accessing said data entry using lightweight directory access protocol (“
LDAP”
);code for completing fulfillment of said first request when said tasks have been completed. - View Dependent Claims (41, 42, 43)
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44. An apparatus for managing a plurality of data entries, comprising:
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one or more processors; and one or more storage devices having processor readable code embodied on said processor readable storage devices, said processor readable code for programming said one or more processors, wherein said processor readable code comprises; code for receiving a first request for a change in a data entry of said plurality of data entries, code for accessing said data entry using lightweight directory access protocol (“
LDAP”
),in response to said receiving, code for automatically generating a set of one or more tasks that do not make said change in said data entry, said tasks are prerequisites to completing said change in said data entry, and code for completing fulfillment of said first request when said tasks have been completed.
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45. A method of managing a plurality of data entries comprising:
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receiving, at a computer, a first request for a change in a data entry of said plurality of data entries; in response to said receiving, automatically generating, at the computer, a set of one or more tasks that are to be performed as a prerequisite to completing said change in said data entry, said tasks are assigned to be performed by one or more entities other than an entity making said change in said data entry; accessing said data entry using lightweight directory access protocol (“
LDAP”
); andmonitoring status of said one or more tasks. - View Dependent Claims (46, 47, 48, 49, 50)
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51. One or more processor readable storage devices having processor readable code embodied on said processor readable storage devices, said processor readable code for programming one or more processors, said processor readable code comprising:
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in response to receiving a first request for a change in a data entry of the plurality of data entries, code for generating a set of one or more tasks that are a prerequisite to completing said change in said data entry, said tasks are assigned to be performed by one or more entities other than an entity making said change in said data entry; code for accessing said data entry using lightweight directory access protocol (“
LDAP”
); andcode for completing said change subsequent to performing said tasks. - View Dependent Claims (52, 53)
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54. An apparatus for managing a plurality of data entries, comprising:
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one or more processors; and one or more storage devices having processor readable code embodied on said processor readable storage devices, said processor readable code for programming said one or more processors, wherein said processor readable code comprises; code for receiving a first request for a change in a data entry of a plurality of data entries, code for accessing said data entry using lightweight directory access protocol (“
LDAP”
),in response to said first request, code for generating a set of one or more tasks that are to be performed as a prerequisite to completing said change in said data entry, said tasks are assigned to be performed by one or more entities other than an entity making said change in said data entry, code for monitoring status of said one or more tasks, and code for completing said change in said data entry.
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Specification