System for message delivery to field personnel
First Claim
Patent Images
1. A method for operating a server in a message delivery system, the method comprising:
- determining a recipient identifier of a recipient and a predefined macro identifier from a macro message, wherein the macro identifier identifies a pre-formatted message;
determining a communication method for transmitting a decoded message to the recipient based on the macro identifier, the recipient identifier, and a time indicator;
obtaining contact information associated with the recipient based on the macro identifier, the recipient identifier, and the time indicator;
decoding the macro identifier to insert the pre-formatted message in the decoded message; and
transmitting the decoded message to the recipient using the contact information via the determined communication method.
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Abstract
System for message delivery to field personnel. The system includes a method for operating a server in a message delivery system. The method includes receiving a message for transmission to a recipient, and determining a message characteristic associated with the message. The method also includes obtaining contact information associated with the recipient based on the message characteristic, and transmitting the message to the recipient using a communication method indicated by the contact information.
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Citations
48 Claims
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1. A method for operating a server in a message delivery system, the method comprising:
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determining a recipient identifier of a recipient and a predefined macro identifier from a macro message, wherein the macro identifier identifies a pre-formatted message; determining a communication method for transmitting a decoded message to the recipient based on the macro identifier, the recipient identifier, and a time indicator; obtaining contact information associated with the recipient based on the macro identifier, the recipient identifier, and the time indicator; decoding the macro identifier to insert the pre-formatted message in the decoded message; and transmitting the decoded message to the recipient using the contact information via the determined communication method. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. Apparatus for providing a message delivery service, the apparatus comprising:
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processing unit that operates to determine a recipient identifier of a recipient and a predefined macro identifier from a macro message, wherein the macro identifier identifies a pre-formatted message; determining logic that operates to determine a communication method based on the macro identifier, the recipient identifier, and a time indicator; decoding logic that operates to decode the macro identifier to insert the pre-formatted message in a decoded message; and network link that operates to transmit the decoded message to the recipient using the communication method determined by the determining logic. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. Apparatus for providing a message delivery service, the apparatus comprising:
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means for determining a recipient identifier of a recipient and a predefined macro identifier from a macro message, wherein the macro identifier identifies a pre-formatted message; means for determining a communication method for transmitting a decoded message to the recipient based on the macro identifier, the recipient identifier, and a time indicator; means for obtaining contact information associated with the recipient based on the macro identifier, the recipient identifier, and the time indicator; means for decoding the macro identifier to insert the pre-formatted message in the decoded message; and means for transmitting the decoded message to the recipient using the contact information via the determined communication method. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30)
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31. A non-transitory computer-readable medium tangibly embodying a program of machine-readable instructions executable by a digital processing apparatus to perform a method for providing a message delivery system, said method comprising operations of:
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determining a recipient identifier of a recipient and a predefined macro identifier from a macro message, wherein the macro identifier identifies a pre-formatted message; determining a communication method for transmitting a decoded message to the recipient based on the macro identifier, the recipient identifier, and a time indicator; obtaining contact information associated with the recipient based on the macro identifier, the recipient identifier, and the time indicator; decoding the macro identifier to insert the pre-formatted message in the decoded message; and transmitting the decoded message to the recipient using the contact information via the determined communication method. - View Dependent Claims (32, 33, 34, 35, 36, 37, 38, 39)
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40. An apparatus for transmitting a message sent to a vehicle via a vehicle communication system and also to a communication device of an operator of the vehicle, the apparatus comprising:
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a network management center for receiving the message, determining if the message does not include a communication address associated with the operator for a communication method, extracting a unique identifier from the message and retrieving the communication address based on the unique identifier only if the message is determined to not include the communication address, wherein the unique identifier uniquely identifies the vehicle in the vehicle communication system, and converting the message into a format for transmission via the communication method; and a network link for sending the converted message to the communication device of the operator via the communication method, wherein the communication device is associated with the communication address. - View Dependent Claims (41, 42, 43, 44, 45, 46, 47, 48)
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Specification