Intelligent telephone set

• US 7,991,134 B2
• Filed: 12/06/2007
• Issued: 08/02/2011
• Est. Priority Date: 04/02/2001
• Status: Expired due to Fees

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Business Global LLC (Verizon Communications Inc.)
• Inventors: Kim, Hack
• Primary Examiner(s): TIEU, BINH KIEN
• Application Number:
  US11/951,769
• Publication Number:
  US 20080075248A1
• Time in Patent Office: 1,335 Days
• Field of Search: 379/93.24, 379/142.07, 379/142.12, 379/142.14, 379/142.15, 379/212.01, 379/142.13, 379/93.17, 379/93.23, 379/142.01, 379/142.04, 379/142.05, 379/142.17, 455/414, 455/416, 455/417
• US Class Current: 379/142.01
• CPC Class Codes: H04M 1/006 Call diverting means
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 15/06 Recording class or number of calling , i.e. A-party or called party , i.e. B-party
• CPC Class Codes: H04M 15/745 Customizing according to wishes of subscriber, e.g. friends or family
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04M 2215/0108 Customization according to wishes of subscriber, e.g. customer preferences, friends and family, selecting services or billing options, Personal Communication Systems [PCS]
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308

Abstract

An intelligent telephone set is disclosed that includes a caller-ID circuit that extracts a call identifier from an incoming call. A call processing circuit in communication with the caller-ID circuit assigns the incoming call to a caller category associated with the call identifier. Subsequently, it selects a call processing action corresponding to the caller category and processes the incoming call using the selected call processing action. The intelligent telephone set allows users to set criteria for receiving and processing calls based on CID data. One such call processing action is to use CID data to forward an incoming call to a predetermined location.

Claims

1. A method implemented by a telephone device that includes a database, an instruction set, and a graphical user interface including a display and a data entry device, the method comprising:

extracting, by the telephone device, a caller identifier from an incoming call;

assigning, by the telephone device, the incoming call to a caller category based on the caller identifier;

selecting, by the telephone device, a call processing routine corresponding to the assigned caller category;

processing, by the telephone device, the incoming call in accordance with the selected call processing routine;

recording, by the telephone device, the caller identifier, the caller category, and at least one caller statistic in the database;

retrieving, by the telephone device, a set of menu entries from a menu on the display, where the menu entries include at least an option for modifying the database and an option for sorting a plurality of records in the database, one record including at least one of the caller identifier, the caller category, or the at least one caller statistic;

receiving, by the telephone device, a selection of one menu entry from the set of menu entries on the display using the data entry device;

modifying, by the telephone device and when the selected menu entry is the option for modifying the database, at least one of the plurality of records in the database;

sorting, by the telephone device and when the selected menu entry is the option for sorting the plurality of records in the database, the plurality of records; and

performing, by the telephone device and when the selected menu entry is other than the option for modifying the database and the option for sorting the plurality of records, a programmable operation represented by the selected menu entry.

2. The method of claim 1, where performing the programmable operation includes searching the database.

3. The method of claim 1, where performing the programmable operation includes adding to the database or deleting at least a portion of the database.

4. The method of claim 1, where the database further comprises:

a first portion including a library of ringing tones, each ringing tone being associated with one caller category; and

a second portion including a record log for storing at least one call characteristic of at least one telephone call established between the telephone device and a remote destination telephone device.

5. The method of claim 1, further comprising emitting an audible signal associated with the selected menu entry.

6. The method of claim 1, further comprising displaying a signal associated with the selected menu entry on the display.

7. The method of claim 1, where retrieving a set of menu entries and receiving a selection are performed by one of a voice command, a keyboard entry, a mouse input, or a touch screen input.

8. The method of claim 1, where performing the programmable operation includes one of adding to the instruction set, modifying the instruction set, or deleting at least a portion of the instruction set.

9. The method of claim 4, where the at least one call characteristic includes a telephone number of the incoming call, a date of the incoming call, a time of the incoming call, and the caller category of the incoming call.

10. The method of claim 1, where performing the programmable operation includes one of adding or deleting the caller identifier.

11. The method of claim 1, where the caller category includes one of an important caller category, a regular caller category, or an undesirable caller category.

12. The method of claim 4, where performing the programmable operation includes storing the at least one call characteristic for each outgoing call in the record log.

13. The method of claim 4, where the telephone device is configured to store the at least one call characteristic for each incoming call in the record log for at least thirty days.

14. The method of claim 13, where the at least one call characteristic includes a called party identifier of an outgoing call, a date of the outgoing call, a time of the outgoing call, and a duration of the outgoing call.

15. The method of claim 14, where the caller identifier includes one of a telephone number, a party name, a party affiliation, or an address.

16. The method of claim 1, where the menu entries include an option for searching the instruction set.

17. The method of claim 1, where the menu entries include an option for searching the database.

18. The method of claim 1, where the menu entries include an option for modifying the instruction set.

19. The method of claim 1, where the menu entries include an option for retrieving any record in the database.

20. The method of claim 1, where the menu entries include an option for searching the records in the database.

21. A computer readable medium that stores instructions executable by one or more processors of a device, the medium storing one or more instructions for:

extracting a call identifier from an incoming call;

assigning the incoming call to a caller category based on the call identifier, the caller category being one of a plurality of caller categories;

selecting a call processing routine corresponding to the assigned caller category from a plurality of call processing routines;

processing the incoming call in accordance with the selected call processing routine;

recording the call identifier, the caller category, and at least one call statistic in the database;

retrieving a set of menu entries from a menu on the display, where the menu entries include at least an option for modifying the database and an option for sorting a plurality of records in the database, one record including at least one of the caller identifier, the caller category, or the at least one caller statistic;

receiving a selection of one menu entry from the set of menu entries on the display using the data entry device;

modifying, when the selected menu entry is the option for modifying the database, at least one of the plurality of records in the database;

sorting, when the selected menu entry is the option for sorting the plurality of records in the database, the plurality of records; and

performing, when the selected menu entry is other than the option for modifying the database and the option for sorting the plurality of records, a programmable operation represented by the selected menu entry.

22. The computer readable medium of claim 21, further comprising one or more instructions for:

emitting a ring with a predetermined ringing tone associated with the caller category;

forwarding the incoming call to a predetermined destination based on the caller category when the ring is not answered within a predetermined number of ringing cycles; and

forwarding the incoming call to a voice mail component when forwarding the incoming call to a predetermined destination is unsuccessful.

23. The computer readable medium of claim 21, further comprising one or more instructions for transmitting a paging message, the paging message including the call identifier, the caller category, and at least one call statistic.

24. The computer readable medium of claim 23, where the at least one call statistic includes the time and date of the incoming call.

25. The computer readable medium of claim 21, further comprising one or more instructions for transmitting a wireless message, the wireless message including the call identifier, the caller category, and the at least one call statistic.

26. The computer readable medium of claim 25, where the at least one call statistic includes the time and date of the incoming call.

27. The computer readable medium of claim 21, further comprising one or more instructions for transmitting an e-mail message, the e-mail message including the call identifier, the caller category, and the at least one call statistic.

28. The computer readable medium of claim 27, where the at least one call statistic includes the time and date of the incoming call.

29. The computer readable medium of claim 28, where the caller category is assigned a priority caller category status.

30. The computer readable medium of claim 21, where the one or more instructions for performing include one or more instructions for retrieving the call identifier, the caller category, and the at least one call statistic from the database.

31. The computer readable medium of claim 21, further comprising one or more instructions for:

emitting a ring with a predetermined ringing tone associated with the caller category;

forwarding the incoming call to the voice mail component when the ring is not answered within a predetermined number of ringing cycles; and

recording the at least one call statistic in the database, where the at least one call statistic includes the time and date of the incoming call.

32. The computer readable medium of claim 31, where the caller category is assigned a default caller category status.

33. The computer readable medium of claim 31, where the one or more instructions for performing include one or more instructions for retrieving the call identifier, the caller category, and the at least one call statistic from the database.

34. The computer readable medium of claim 21, further comprising one or more instructions for:

emitting a ring with a predetermined ringing tone associated with the caller category;

playing a recorded message to the caller;

disconnecting the incoming call after playing the recorded message; and

recording the at least one call statistic in the database, where the at least one call statistic includes the time and date of the incoming call.

35. The computer readable medium of claim 34, where the at least one call statistic further includes at least one of a telephone number or a category of the incoming call.

36. The computer readable medium of claim 34, where the one or more instructions for performing include one or more instructions for retrieving the call identifier, the caller category, and the at least one call statistic from the database.

37. The computer readable medium of claim 21, further comprising one or more instructions for transmitting an electronic message, the electronic message including at least one of a paging message, a wireless message, or an e-mail message.