Directing a movement of visitors in an event venue for maximizing revenue
First Claim
1. A computer implemented method for directing movement of visitors, the computer implemented method comprising:
- generating a visitor profile for each visitor at an event venue, wherein the visitor profile comprises a unique identifier and location data, and wherein the location data is collected from a set of sensors distributed throughout the event venue;
monitoring a capacity of visitors at each venue destination within the event venue;
responsive to determining that the capacity of visitors at a first venue destination exceeds a threshold capacity for the first venue destination, selecting a second venue destination for accommodating visitors of the first venue destination, wherein the second venue destination is selected based on selection criteria; and
dispatching a venue employee to the first venue destination to direct at least one visitor at the first venue destination to the second venue destination.
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Accused Products
Abstract
The illustrative embodiments described herein provide a computer implemented method, apparatus, and computer program product for directing a movement of visitors in an event venue. In one embodiment, the process generates a visitor profile for each visitor at an event venue. The visitor profile may include, without limitation, a unique identifier and location data. The location data is collected from a set of sensors distributed throughout the event venue. The process then monitors a capacity of visitors at each venue destination using the location data. In response to determining that the capacity of visitors at a first venue destination exceeds a threshold capacity for the first venue destination, the process selects a second venue destination for accommodating visitors of the first venue destination. The process selects the second venue destination based on selection criteria. The process then dispatches a venue employee to the first venue destination to direct one or more visitors at the first venue destination to the second venue destination.
34 Citations
13 Claims
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1. A computer implemented method for directing movement of visitors, the computer implemented method comprising:
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generating a visitor profile for each visitor at an event venue, wherein the visitor profile comprises a unique identifier and location data, and wherein the location data is collected from a set of sensors distributed throughout the event venue; monitoring a capacity of visitors at each venue destination within the event venue; responsive to determining that the capacity of visitors at a first venue destination exceeds a threshold capacity for the first venue destination, selecting a second venue destination for accommodating visitors of the first venue destination, wherein the second venue destination is selected based on selection criteria; and dispatching a venue employee to the first venue destination to direct at least one visitor at the first venue destination to the second venue destination. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A computer program product for directing movement of visitors, the computer program product comprising:
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a computer usable storage device; first program instructions for generating a visitor profile for each visitor at an event venue, wherein the visitor profile comprises a unique identifier and location data, and wherein the location data is collected from a set of sensors distributed throughout the event venue; second program instructions for monitoring a capacity of visitors at each venue destination within the event venue; third program instructions for selecting a second venue destination for accommodating visitors of a first venue destination in response to determining that the capacity of visitors at the first venue destination exceeds a threshold capacity for the first venue destination, wherein the second venue destination is selected based on based on selection criteria; fourth program instructions for dispatching a venue employee to the first venue destination to direct at least one visitor at the first venue destination to the second venue destination; and wherein the first program instructions, the second program instructions, the third program instructions, and the fourth program instructions are stored on the computer usable storage device. - View Dependent Claims (8, 9, 10, 11, 12)
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13. An apparatus for directing movement of visitors, the apparatus comprising:
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a bus system; a memory connected to the bus system, wherein the memory includes computer usable program code; and a processing unit connected to the bus system, wherein the processing unit executes the computer usable program code to generate a visitor profile for each visitor at an event venue, wherein the visitor profile comprises a unique identifier and location data, and wherein the location data is collected from a set of sensors distributed throughout the event venue;
monitor a capacity of visitors at each venue destination within the event venue;
select a second venue destination for accommodating visitors of a first venue destination in response to determining that the capacity of visitors at the first venue destination exceeds a threshold capacity for the first venue destination, wherein the second venue destination is selected based on based on selection criteria; and
dispatch a venue employee to the first venue destination to direct at least one visitor at the first venue destination to the second venue destination.
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Specification