Method and system for a service provider to control exposure to non-payment by a service consumer

• US 7,996,323 B2
• Filed: 02/27/2004
• Issued: 08/09/2011
• Est. Priority Date: 02/27/2004
• Status: Expired due to Fees

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Smith, Michael D., Abel, Miller T.
• Primary Examiner(s): KUCAB, JAMIE R
• Application Number:
  US10/789,392
• Publication Number:
  US 20050192877A1
• Time in Patent Office: 2,720 Days
• Field of Search: 705/63, 707/698
• US Class Current: 705/63
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/02 involving a neutral party, e.g. certification authority, notary or trusted third party [TTP]
• CPC Class Codes: G06Q 20/3827 Use of message hashing
• CPC Class Codes: G06Q 20/389 Keeping log of transactions for guaranteeing non-repudiation of a transaction
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 50/06 Energy or water supply

Abstract

A dispute resolution system for requesting a service provider to provide services so that the service provider can demonstrate to a service intermediary that a service consumer requested services. A service consumer that wants to start requesting services of the service provider registers with the service intermediary an end code of a sequence of code generated using a one-way function. The service intermediary provides the end code to the service provider. The service consumer can then using codes of the sequence requests the service provider to provide services. When the service provider receives a request, it verifies that the code of the request can be used to derive the end code. If the verification is successful, then the service provider can provide the verified code to the service intermediary as non-repudiatable evidence of the services requested by the service consumer.

Claims

1. A method in a computer system of a service consumer for controlling exposure to liability for non-payment by the service consumer and controlling costs associated with requesting payment when a service provider provides services to the service consumer, the computer system having a processor, the method comprising:

receiving from the service provider a specification of a number of services within a billing unit for services provided by the service provider for the service consumer, the billing unit generated by the service provider and indicating a number of codes in a sequence from a start code to an end code;

generating by the processor the start code wherein the start code is not known to the service provider or the service intermediary at the time of generation by the service consumer;

generating by the processor a sequence of codes from the start code to an end code, the number of codes in the sequence corresponding to the number of services within the billing unit as specified by the service provider;

providing by the processor the end code to the service provider via the service intermediary; and

sending by the processor to the service provider a request for a service, the request including one of the codes of the sequence from which the end code can be derived so that the service provider can verify that the end code can be generated from the provided code;

wherein in response to the service provider being provided by the service consumer with the start code, the service provider requests payment for the billing unit from a financial entity by providing the start code to the financial entity; and

wherein the financial entity requests the service intermediary to verify that the end code can be generated from the start code; and

wherein the service intermediary verifies that the end code can be generated from the start code.

2. The method of claim 1 wherein the service provider specifies different number of services for billing units for different service consumers to control exposure of the service provider to non-payment by that service consumer.

3. The method of claim 1 wherein specified number of services indicates the number of services which the service provider will provide before requesting payment.

4. The method of claim 1 wherein the sequence is generated using a one-way function.

5. The method of claim 1 wherein the specified number of services of the billing unit is selected to control incurring costs associated with requesting payments.

6. The method of claim 1 wherein when a service consumer disputes that the service provider provided services, the service intermediary resolves the dispute.

7. The method of claim 6 wherein the service intermediary resolves the dispute by requesting the service provider to provide the start code and when the provided start code can be used to generate the sequence of codes, determining that the service provider wins the dispute.

8. The method of claim 6 wherein the service intermediary resolves the dispute by requesting the service provider to provide the start code and when the provided start code cannot be used to generate the sequence of codes, determining that the service consumer wins the dispute.

9. The method of claim 1 wherein the specified number of services in a billing unit is based on costs associated with the service consumer registering with the service intermediary.

10. The method of claim 1 wherein the service intermediary generates the sequence.

11. The method of claim 1 wherein the service provider provides services requested by the service consumer.

12. A method performed by a computer system of a service provider for controlling exposure to liability for non-payment by a service consumer and controlling costs associated with requesting payment, the computer system having a processor and a memory, the method comprising:

providing by the processor to a service intermediary a number of services within a billing unit for the service provider and the service consumer;

receiving by the processor from the service intermediary an end code for the billing unit, the end code being generated by the service consumer based on the number of services within a billing unit;

for the number of services within a billing unit,

receiving by the processor a request from the service consumer to provide a service, the request including a code; and

verifying whether the end code can be derived from the code;

when it is verified that the end code can be derived from the code included in the request, providing the requested service; and

after the number of services have been provided, requesting by the processor payment for the billing unit

wherein in response to a dispute arising, the service provider uses a start code included in the last received request to demonstrate to the service intermediary that the service consumer requested the number of services; and

wherein the receiving steps are implemented via instructions stored in the memory for execution by the processor.

13. The method of claim 12 wherein the service provider provides different numbers of services for billing units for different service consumers to control exposure of the service provider to non-payment by that service consumer.

14. The method of claim 12 wherein the number of services indicates the number of services which the service provider will provide before requesting payment.

15. The method of claim 12 wherein the end code is derived using a one-way function.

16. The method of claim 12 wherein the number of services of the billing unit is selected to control incurring costs associated with requesting payments.

17. The method of claim 12 wherein when a service consumer disputes that it requested a service of the service provider, the service intermediary resolves the dispute.

18. The method of claim 12 wherein the service intermediary resolves the dispute by requesting the service provider to provide the start code and when the provided start code can be used to derive the end code, determining that the service provider wins the dispute.

19. The method of claim 12 wherein the service intermediary resolves the dispute by requesting the service provider to provide the start code and when the provided start code cannot be used to derive the end code, determining that the service consumer wins the dispute.

20. A computer system for controlling exposure to liability for non-payment by a service consumer and controlling costs associated with requesting payment when a service provider provides services to the service consumer, the computer system, comprising:

a service consumer computer of a service consumer;

a service provider computer of the service provider; and

a service intermediary computer of a service intermediary,

the service consumer computer programmed to

receive from the service provider computer a specification of a number of services within a billing unit for services provided by the service provider for the service consumer, the billing unit generated by the service provider computer and indicating a number of codes in a sequence from a start code to an end code;

generate the start code wherein the start code is not known to the service provider computer or the service intermediary computer at the time of generation by the service consumer computer;

generate a sequence of codes from the start code to an end code, the number of codes in the sequence corresponding to the number of services within the billing unit as specified by the service provider computer;

provide the end code to the service provider computer via the service intermediary computer; and

send to the service provider computer requests for services, each request including one of the codes of the sequence;

the service provider computer programmed to

send to the service consumer computer the specification of the number of services within a billing unit;

receive from the service intermediary computer the end code;

receive from the service consumer a request for the service that includes a code;

determine whether the end code can be derived from the code of the request for the service; and

upon determining that the end code can be derived from the code of the request for the service, provide the requested service;

determine whether the code of the request for the service is the start code;

upon determining that the code of the request for the service is the start code, send a request to a financial entity for payment for services provided, the request including the start code; and

the service intermediary computer programmed to

receive from the service consumer computer the end code;

provide to the service provider computer the received end code;

receive from the financial entity the request for payment; and

upon determining that the received end code can be derived from the start code of the request for payment, send to the financial entity an indication that the service provider computer provided the requested services to the service consumer computer.