Information provisioning for emergency calls
First Claim
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1. A communication network for handling emergency service calls comprising:
- a responder device configured to receive a personal identification that identifies a person and transmit a personal information request for personal information associated with the person wherein the personal information request includes the personal identification; and
an emergency service system configured to receive a call transmitted from a calling device to an emergency service to obtain assistance for the person, receive the personal information request from the responder device, determine if the responder device is authorized to request the personal information, and transfer the personal information to the responder device if the responder device is authorized;
wherein to determine if the responder device is authorized to request the personal information, the emergency service system is configured to determine a location of the call and process the location of the call to determine if the responder device is proximate to the location of the call, wherein the responder device is authorized to request the personal information if the responder device is proximate to the location of the call, and wherein the emergency service system is configured to deny the personal information request if the responder device is not proximate to the location of the call.
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Abstract
An emergency service system receives a call transmitted from a calling device to an emergency service to obtain assistance for a person, receives from a responder device a personal information request for personal information associated with the person, wherein the personal information request includes a personal identification read by the responder device that identifies the person, determines if the responder device is authorized to request the personal information, and transfers the personal information to the responder device if the responder device is authorized.
15 Citations
17 Claims
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1. A communication network for handling emergency service calls comprising:
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a responder device configured to receive a personal identification that identifies a person and transmit a personal information request for personal information associated with the person wherein the personal information request includes the personal identification; and an emergency service system configured to receive a call transmitted from a calling device to an emergency service to obtain assistance for the person, receive the personal information request from the responder device, determine if the responder device is authorized to request the personal information, and transfer the personal information to the responder device if the responder device is authorized; wherein to determine if the responder device is authorized to request the personal information, the emergency service system is configured to determine a location of the call and process the location of the call to determine if the responder device is proximate to the location of the call, wherein the responder device is authorized to request the personal information if the responder device is proximate to the location of the call, and wherein the emergency service system is configured to deny the personal information request if the responder device is not proximate to the location of the call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method of operating communication network for handling emergency service calls, the method comprising:
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receiving in a responder device a personal identification that identifies a person; transmitting a personal information request for personal information associated with the person from the responder device wherein the personal information request includes the personal identification; receiving a call into an emergency service system transmitted from a calling device to an emergency service to obtain assistance for the person; receiving the personal information request into the emergency service system; in the emergency service system, determining if the responder device is authorized to request the personal information; and transferring the personal information from the emergency service system to the responder device if the responder device is authorized; wherein determining if the responder device is authorized to request the personal information comprises determining a location of the call and processing the location of the call to determine if the responder device is proximate to the location of the call, wherein the responder device is authorized to request the personal information if the responder device is proximate to the location of the call, and wherein the personal information request is denied if the responder device is not proximate to the location of the call. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A method of operating a public safety answering point for handling emergency service calls, the method comprising:
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receiving a call transmitted from a calling device to an emergency service to obtain assistance for a person; receiving from a responder device a personal information request for personal information associated with the person, wherein the personal information request includes a personal identification read by the responder device that identifies the person; determining if the responder device is authorized to request the personal information; and transferring the personal information to the responder device if the responder device is authorized; wherein determining if the responder device is authorized to request the personal information comprises determining a location of the call and processing the location of the call to determine if the responder device is proximate to the location of the call, wherein the responder device is authorized to request the personal information if the responder device is proximate to the location of the call, and wherein the personal information request is denied if the responder device is not proximate to the location of the call.
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Specification