Method and apparatus for dynamically adjusting membership of a communication flow expression

• US 8,001,182 B2
• Filed: 03/17/2005
• Issued: 08/16/2011
• Est. Priority Date: 03/18/2004
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Ordille, Joann J., Slye, John Hamilton, Weiss, David M., Tendick, Patrick
• Primary Examiner(s): Nguyen; Phuoc
• Assistant Examiner(s): SISON, JUNE Y
• Application Number:
  US11/083,068
• Publication Number:
  US 20050232401A1
• Time in Patent Office: 2,343 Days
• Field of Search: 709/204, 709/206, 709/207
• US Class Current: 709/204
• CPC Class Codes: G06F 40/186 Templates
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 50/205 Education administration or guidance
• CPC Class Codes: G06Q 50/265 Personal security, identity or safety
• CPC Class Codes: G09B 5/00 Electrically-operated educational appliances working with questions and answers G09B7/00; simulators G09B9/00; advertising or displaying in general G09F
• CPC Class Codes: H04L 12/18 for broadcast or conference , e.g. multicast
• CPC Class Codes: H04L 12/185 with management of multicast group membership
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 67/30 Profiles
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/46 Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
• CPC Class Codes: H04M 3/465 : Arrangements for simultaneously calling a number of substations until an answer is obtained
• CPC Class Codes: H04M 3/4874 : Intercept announcements
• CPC Class Codes: H04M 3/53375 : Message broadcasting
• CPC Class Codes: H04M 3/53383 : Message registering commands or announcements; Greetings
• CPC Class Codes: H04W 4/06 : Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
• CPC Class Codes: H04W 4/90 : Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 : for emergency connections

Abstract

Methods and apparatus are provided for dynamically adjusting membership of a communication flow expression in a notification and response system. A message is provided from a sender to at least one recipient in accordance with a communication flow having a plurality of potential paths. The communication flow is controlled by a communication flow expression that contains at least one primitive keyword for dynamically adjusting the at least one recipient. A plurality of the recipients included in the communication flow form an instant focus group. The recipients in the instant focus group can be notified of other recipients in the instant focus group and/or receive the responses of other recipients in the instant focus group. The communication flow expression contains primitive keywords for adding and removing recipients in the communication flow.

Claims

1. A method comprising:

receiving, by a system, a first communications flow expression from a sender, wherein the first communications flow expression comprises;

(i) a first primitive keyword, and

(ii) a first sub-expression;

broadcasting, by the system, based on the first primitive keyword, a first message to a plurality of recipients, wherein the first message is broadcasted to

(i) a first recipient in the plurality of recipients, and

(ii) a second recipient in the plurality of recipients;

receiving by the system;

(i) a first response to the first message from the first recipient, and

(ii) a second response to the first message from the second recipient;

replacing, by the system, a parameter of the first sub-expression with an index number of the first response to determine whether the first recipient desires to be included in a first instant focus group;

determining, by the system, that the first recipient desires to be included in the first instant focus group after the parameter of the first sub-expression is replaced with the index number of the first response;

generating, by the system, a second communications flow expression as a result of the determination; and

transmitting, by the system, the second response to the first recipient based on the second communications flow expression.

2. The method of claim 1 wherein the first communications flow expression also comprises a second sub-expression for adjusting a third recipient'"'"'s membership in a communications flow, and wherein:

(i) the first recipient is a member of the communications flow, and

(ii) the second recipient is a member of the communications flow.

3. The method of claim 1 wherein the first communications flow expression also comprises a second sub-expression;

wherein the second sub-expression comprises a second primitive keyword for adding a third recipient to the first instant focus group; and

wherein the third recipient is added to the first instant focus group based on the fact that the first response comprises an identifier of the third recipient.

4. The method of claim 1 further comprising:

automatically identifying, by the system, that

(i) the second recipient was previously participating in a second instant focus group with a third recipient, and

(ii) the second recipient is currently participating in the first instant group.

5. The method of claim 4 further comprising:

adding, by the system, the third recipient to the first instant focus group based on automatically identifying that;

(i) the third recipient was previously participating in the second instant focus group,

(ii) the third recipient is not currently participating in the first instant focus group, and

(iii) the second recipient is currently participating in the first instant group.

6. The method of claim 4 further comprising:

transmitting, by the system, a second message to the third recipient based on a label specified in a second sub-expression of the first communications flow expression;

wherein the second message notifies the third recipient that the third recipient is being added to the first instant focus group with the second recipient.

7. The method of claim 1 wherein the first recipient can selectively participate in the first instant focus group.

8. The method of claim 1 wherein the first recipient can select a subset of responses received by the system for delivery to other recipients in the first instant focus group.

9. The method of claim 1 wherein the first communications flow expression also comprises a second sub-expression;

wherein the second sub-expression comprises a second primitive keyword for removing a third recipient from the first instant focus group; and

wherein the third recipient is removed from the first instant focus group based on the fact that the first response comprises an identifier of the third recipient.

10. The method of claim 1 wherein the system determines that the first recipient desires to be included in the first instant focus group when a second primitive keyword of the first sub-expression evaluates to a binary value of true after the parameter of the first sub-expression is replaced with the index number of the first response.

11. An apparatus comprising:

a hardware memory; and

a hardware processor, coupled to the hardware memory, operative to receive a first communications flow expression from a sender, wherein the first communications flow expression comprises;

(i) a first primitive keyword, and

(ii) a first sub-expression;

broadcast, based on the first primitive keyword, a first message to a plurality of recipients, wherein the first message is broadcasted to;

(i) a first recipient in the plurality of recipients, and

(ii) a second recipient in the plurality of recipients;

receive;

(i) a first response to the first message from the first recipient, and

(ii) a second response to the first message from the second recipient;

replace a parameter of the first sub-expression with an index number of the first response to determine whether the first recipient desires to be included in a first instant focus group;

determine that the first recipient desires to be included in the first instant focus group after the parameter of the first sub-expression is replaced with the index number of the first response;

generate a second communications flow expression as a result of the determination; and

transmit the second response to the first recipient based on the second communications flow expression.

12. The apparatus of claim 11 wherein the first communications flow expression also comprises a second sub-expression that is executed by the processor to adjust a third recipient'"'"'s membership in a communications flow, and wherein:

(i) the first recipient is a member of the communications flow, and

(ii) the second recipient is a member of the communications flow.

13. The apparatus of claim 11 wherein the first communications flow expression also comprises a second sub-expression;

wherein the second sub-expression comprises a second primitive keyword that is executed by the processor to add a third recipient to the first instant focus group; and

wherein the third recipient is added to the first instant focus group based on the fact that the first response comprises an identifier of the third recipient.

14. The apparatus of claim 11 wherein the processor is further operative to:

automatically identify that;

(i) the second recipient was previously participating in a second instant focus group with a third recipient, and

(ii) the second recipient is currently participating in the first instant group.

15. The apparatus of claim 14 wherein the processor is further operative to:

add the third recipient to the first instant focus group based on automatically identifying that;

(i) the third recipient was previously participating in the second instant focus group,

(ii) the third recipient is not currently participating in the first instant focus group, and

(iii) the second recipient is currently participating in the first instant group.

16. The apparatus of claim 14 wherein the processor is further operative to:

transmit a second message to the third recipient based on a label specified in a second sub-expression of the first communications flow expression;

wherein the second message notifies the third recipient that the third recipient is being added to the first instant focus group with the second recipient.

17. The apparatus of claim 11 wherein the first recipient can selectively participate in the first instant focus group.

18. The apparatus of claim 11 wherein the first recipient can select a subset of responses for delivery to other recipients in the first instant focus group.

19. The apparatus of claim 11 wherein the first communications flow expression also comprises a second sub-expression;

wherein the second sub-expression comprises a second primitive keyword that is executed by the processor to remove a third recipient from the first instant focus group; and

wherein the third recipient is removed from the first instant focus group based on the fact that the first response comprises an identifier of the third recipient.

20. The apparatus of claim 11 wherein the processor determines that the first recipient desires to be included in the first instant focus group when a second primitive keyword of the first sub-expression evaluates to a binary value of true after the parameter of the first sub-expression is replaced with the index number of the first response.