System and method for simple unified messaging

• US 8,005,193 B2
• Filed: 11/14/2003
• Issued: 08/23/2011
• Est. Priority Date: 11/14/2003
• Status: Expired due to Fees

• Current Assignee: Sbc Knowledge Ventures, L.P.
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Rackley, David W., Hollowell, Brian K.
• Primary Examiner(s): SING, SIMON P
• Application Number:
  US10/714,585
• Publication Number:
  US 20050105697A1
• Time in Patent Office: 2,839 Days
• Field of Search: 379/88.13, 379/88.14, 379/88.17, 379/88.25, 379/88.12, 379/88.18, 379/88.21, 379/88.22, 709/206
• US Class Current: 379/88.13
• CPC Class Codes: H04M 1/658 Means for redirecting recorded messages to other extensions or equipment
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A system and method are disclosed for providing simple unified messaging. A method incorporating teachings of the present disclosure may include receiving an indication of a call from a calling party to a called party and answering the call at a premises of the called party. The calling party may be prompted to leave a message, and at least a portion of the message may be saved as an audio file. In response to recognizing that the calling party left the message, an outgoing message may be prepared. The audio file may be attached to the outgoing message, which may be addressed to a network node associated with a unified messaging mailbox of the called party. The message may then be sent from the premises to the network node. By employing teachings disclosed herein, a user may be able to make use of existing premises components and equipment to implement a network-based unified messaging system.

Claims

1. A machine-implemented method comprising:

answering a call from a calling party in a Voice over Internet Protocol (VoIP) format at a premises of a called party;

saving at least a portion of a message as an electronic audio file, wherein the message is received from the calling party via the call;

preparing an electronic mail message in response to recognizing that the message has been received, wherein the electronic mail message includes an electronic mail address associated with the calling party;

attaching the electronic audio file to the electronic mail message;

addressing the electronic mail message to a plurality of recipients associated with a unified messaging mailbox of the called party; and

initiating sending of the electronic mail message and the attached electronic audio file from the premises to an email server,

wherein the email server appends the electronic mail message to a file in an order that the electronic mail message is received, the file including received electronic mail messages, and

wherein the email server sends a copy of the file to an email client in response to the email server receiving a request from the email client to view the received electronic mail messages.

2. The method of claim 1, further comprising:

disconnecting from the call;

prompting a modem to dial a telephone number associated with an Internet Service Provider;

recognizing that a connection exists with the Internet Service Provider; and

outputting information representing the electronic mail message for delivery via the connection.

3. The method of claim 1, further comprising:

determining that a data connection exists; and

utilizing the data connection to send the electronic mail message.

4. The method of claim 1, wherein the electronic mail message comprises a multi-modal message having an audio component and a non-audio component.

5. The method of claim 4, wherein the non-audio component includes a visual message, wherein the visual message is not a textual message.

6. The method of claim 1, wherein a format of the electronic audio file is one of a Waveform (.WAV) format, a Moving Picture Experts Group (MPEG) Audio Layer 3 (MP3) format, a Musical Instrument Digital Interface (.MIDI) format, and an Audio Units (.AU) format.

7. The method of claim 1, further comprising preparing a reply electronic mail message, wherein an outgoing address line of the reply electronic mail message is automatically populated with the electronic mail address associated with the calling party.

8. The method of claim 7, wherein the reply electronic mail message is prepared in response to receipt of the electronic mail message by a user.

9. The method of claim 7, wherein the outgoing address line of the reply electronic mail message is automatically populated in response to a user-generated reply request.

10. The method of claim 1, wherein the email client saves the file at a local machine that is used to access the email server, and wherein the email server deletes the file after the file is sent to the email client.

11. The method of claim 1, wherein the email client parses the file into separate electronic mail messages in response to a user selection.

12. A method of facilitating unified messaging, the method comprising:

communicatively coupling a messaging device to a premises network that is communicatively coupled to a wide-area communication network, the wide-area communication network comprising an Internet Protocol network; and

employing the messaging device to;

answer an incoming telephone call from a calling party;

play a pre-recorded message to the calling party;

record a message from the calling party;

compare caller identification (ID) information received with the incoming telephone call to a contact list to identify an email address associated with the calling party;

compose an electronic mail message in response to the message, wherein the electronic mail message includes the email address associated with the calling party, and wherein the electronic mail message is addressed to a plurality of recipients associated with a unified messaging mailbox of a called party of the incoming telephone call;

attach at least one file representing the message to the electronic mail message; and

initiate sending of the electronic mail message to an email server via the wide-area communication network,

wherein the email server appends the electronic mail message to a file in an order that the electronic mail message is received, the file including received electronic mail messages, and

wherein the email server sends a copy of the file to an email client in response to the email server receiving a request from the email client to view the received electronic mail messages.

13. The method of claim 12, further comprising executing code directing a computer to store a username and a password in a memory associated with the messaging device, to indicate a messaging address for an intended recipient of the electronic mail message, and to indicate an identifier of a remote messaging server communicatively coupled to the wide-area communication network.

14. The method of claim 12, further comprising:

determining that a data connection exists interconnecting the premises network and a node of the wide-area communication network; and

utilizing the data connection to send the electronic mail message.

15. The method of claim 12, further comprising:

disconnecting from the incoming telephone call;

prompting a modem to dial a telephone number associated with an Internet Service Provider;

recognizing that a connection exists with the Internet Service Provider; and

utilizing the connection to send the electronic mail message.

16. The method of claim 12, wherein a format of the at least one file is one of a Waveform (.WAV) format, a Moving Picture Experts Group (MPEG) Audio Layer 3 (MP3) format, a Musical Instrument Digital Interface (.MIDI) format, and an Audio Units (.AU) format.

17. The method of claim 12, further comprising preparing a reply electronic mail message, wherein an outgoing address line of the reply electronic mail message is automatically populated with the email address associated with the calling party.

18. The method of claim 12, wherein the email client saves the file at a local machine that is used to access the email server.

19. The method of claim 12, wherein the email client parses the file into separate electronic mail messages in response to a user selection.

20. A computer-readable medium storing computer-readable instructions that, when executed by a processor, cause the processor to:

answer an incoming telephone call from a calling party via an Internet Protocol network;

play a pre-recorded message that prompts the calling party to leave data;

record a message from the calling party, wherein the message has an audio portion and a visual portion;

obtain an email address associated with the calling party by comparing caller identification information to a contact list, wherein the caller identification information is received with the incoming telephone call;

compose an electronic mail message in response to the message, wherein the electronic mail message includes the email address associated with the calling party, and wherein the electronic mail message is addressed to a plurality of recipients associated with a unified messaging mailbox of a called party of the incoming telephone call;

attach at least one file representing the message to the electronic mail message; and

initiate sending of the electronic mail message to an email server,

wherein the email server appends the electronic mail message to a file in an order that the electronic mail message is received, the file including received electronic mail messages, and

wherein the email server sends a copy of the file to an email client in response to the email server receiving a request from the email client to view the received electronic mail messages.

21. The computer-readable medium of claim 20, wherein a format of the at least one file is one of a Waveform (.WAV) format, a Moving Picture Experts Group (MPEG) Audio Layer 3 (MP3) format, a Musical Instrument Digital Interface (.MIDI) format, and an Audio Units (.AU) format.

22. The computer-readable medium of claim 20, further storing computer-readable instructions that, when executed by the processor, cause the processor to prepare a reply electronic mail message, wherein an outgoing address line of the reply electronic mail message is automatically populated with the email address associated with the calling party.

23. The computer-readable medium of claim 20, wherein the email client saves the file at a local machine that is used to access the email server.

24. The computer-readable medium of claim 20, wherein the email client parses the file into separate electronic mail messages in response to a user selection.

25. A messaging system, comprising:

a network interface responsive to an Internet Protocol network to receive a call;

a call answering mechanism to;

answer the call;

prompt a calling party to leave an audio portion of a message; and

prompt the calling party to leave a visual portion of the message; and

a messaging engine to;

obtain an email address associated with the calling party by comparing caller identification information to a contact list, wherein the caller identification information is received with the call;

compose an electronic mail message that includes the audio portion of the message, the visual portion of the message, and the email address associated with the calling party, wherein the electronic mail message is addressed to a plurality of recipients associated with a unified messaging mailbox of a called party to the call; and

transmit the electronic mail message to an email server,

wherein the email server appends the electronic mail message to a file in an order that the electronic mail message is received, the file including received electronic mail messages, and

wherein the email server sends a copy of the file to an email client in response to the email server receiving a request from the email client to view the received electronic mail messages.

26. The messaging system of claim 25, wherein the visual portion comprises a text message.

27. The messaging system of claim 25, wherein the visual portion comprises a visual message, wherein the visual message is not a textual message.

28. The messaging system of claim 25, wherein the messaging engine is further to prepare a reply electronic mail message, wherein an outgoing address line of the reply electronic mail message is automatically populated with the email address associated with the calling party.