Emergency responder reply system and related methods
First Claim
Patent Images
1. A method for providing a notification service that is independent of any outbound notification service that originates a dispatch for services, the method comprising:
- receiving a telephonic response from a responder to the dispatch for services regardless of how the responder becomes aware of the dispatch for services, and obtaining an indication of whether the responder is responding to the dispatch for services;
identifying the responder from which the telephonic response has been received; and
providing for display, the identity of the responder and the indication.
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Abstract
An emergency responder reply system (ERRS) and method are disclosed that minimize, and in many instances eliminate, the delays frequently associated with responding to emergency and other events requiring response services. In one embodiment, a method includes receiving a telephonic response from a responder to a dispatch for services; obtaining information about the responder from which a telephonic response has been received; and providing the information via an Internet-based web portal.
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Citations
45 Claims
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1. A method for providing a notification service that is independent of any outbound notification service that originates a dispatch for services, the method comprising:
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receiving a telephonic response from a responder to the dispatch for services regardless of how the responder becomes aware of the dispatch for services, and obtaining an indication of whether the responder is responding to the dispatch for services; identifying the responder from which the telephonic response has been received; and providing for display, the identity of the responder and the indication. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 40, 41, 42, 43, 45)
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13. A system for providing a notification service that is independent of any dispatch originating entity that originates a dispatch for services, the system comprising:
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an automated receiver that;
receives a telephonic response from a responder to a dispatch for services regardless of how the responder becomes aware of the dispatch for services, and obtains an indication of whether the responder is responding to the dispatch for services;an automated identifier that identifies the responder from which the telephonic response has been received; and an Internet-based web portal accessible to a plurality of users for providing the identity of the responder and the indication of whether the responder is responding to the dispatch for services to the plurality of users, wherein the automated receiver, the automated identifier and the Internet-based web portal are independent of the dispatch originating entity. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A program product stored on a non transitory computer readable medium, the non transitory computer readable medium comprising program code to provide a notification service that is independent of any outbound notification system that originates a dispatch for services, the program code enabling a computer system to:
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receive a telephonic response from a responder to the dispatch for services regardless of how the responder becomes aware of the dispatch for services, and obtain an indication of whether the responder is responding to the dispatch for services; identify the responder from which the telephonic response has been received; and provide the identity and the indication via an Internet-based web portal. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36)
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37. A method for deploying a system for providing a notification service that is independent of any dispatch originating entity that originates a dispatch for services, the system comprising:
providing a computer infrastructure for performing the following; receiving a telephonic response from a responder to the dispatch for services regardless of how the responder becomes aware of the dispatch for services, and obtaining an indication of whether the responder is responding to the dispatch for services; identifying the responder from which the telephonic response has been received; and providing the identity and the indication via an Internet-based web portal.
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38. A method for providing a notification service that is independent of any dispatch originating entity that originates an emergency dispatch, the method comprising:
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receiving data regarding a responder to the emergency dispatch regardless of how the responder becomes aware of the emergency dispatch, the data obtained from a telephonic response by the responder to the emergency dispatch, the data including an indication as to whether the responder is responding to the emergency dispatch; identifying the responder based on a portion of the data matching data stored in a profile for the responder; and providing information about the responder and the emergency dispatch using an Internet-based web portal, the information including the identity of the responder and the indication as to whether the responder is responding to the emergency dispatch.
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39. A method for providing a notification service that is independent of any outbound notification system that originates an emergency dispatch, the method comprising:
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receiving a telephonic response from a responder to the emergency dispatch regardless of how the responder becomes aware of the emergency dispatch, and obtaining data regarding the responder from the telephonic response, the data including an indication as to whether the responder is responding to the emergency dispatch; and transmitting the data to a server for; obtaining information about the responder based on a portion of the data matching data stored in a profile for the responder, the information including an identity of the responder, and providing the identity of the responder and the indication using an Internet-based web portal.
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44. A system for providing a notification service that is independent of any dispatch originating entity that originates a dispatch for services, the system comprising:
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a database storing a profile for a plurality of responders, each responder associated with a subscriber that is associated with a dispatch originating entity that originates the dispatch for services; an automated receiver that;
receives a communication from a responder to the dispatch for services regardless of how the responder becomes aware of the dispatch for services, and obtains an indication of whether the responder is responding to the dispatch for services;an automated identifier that identifies the responder from which the communication has been received using the profiles in the database; and an Internet-based web portal accessible to a plurality of users for providing the identity of the responder and the indication of whether the responder is responding to the dispatch for services to the plurality of users, wherein the database, the automated receiver, the automated identifier and the Internet-based web portal are independent of the dispatch originating entity.
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Specification