System and method for automated synchronized co-browsing
First Claim
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1. A system for automated synchronized co-browsing, comprising:
- a plurality of Web browsers to establish a co-browse session, each Web browser loaded with social session code, which displays a social viewport;
a memory; and
a processor operatively coupled to the memory and configured to execute the social session code, comprising;
code to obtain Web content in response to a request from one of the Web browsers and to provide the Web content to each Web browser;
code to make viewable substantially similar portions of the Web content in each social viewport by selectively resizing the social viewports of the Web browsers by comparing social viewport dimensions from each Web browser to determine dimensions of a common social viewport that is largest and makes viewable substantially similar portions of the Web content in each of the Web;
browsers and and by directing the social session code in each Web browser to adjust a size of that Web browser'"'"'s social viewport to the dimensions of the largest common social viewport.
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Abstract
A system and method for automated synchronized co-browsing is provided. A co-browse session is established and includes a plurality of Web browsers. Each Web browser is loaded with social session code, which displays a social viewport. Web content is obtained in response to a request from one such Web browser. The Web content is provided to each Web browser. Substantially similar portions of the Web content are made viewable in each social viewport by selectively resizing the social viewports of the Web browsers.
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Citations
27 Claims
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1. A system for automated synchronized co-browsing, comprising:
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a plurality of Web browsers to establish a co-browse session, each Web browser loaded with social session code, which displays a social viewport; a memory; and a processor operatively coupled to the memory and configured to execute the social session code, comprising; code to obtain Web content in response to a request from one of the Web browsers and to provide the Web content to each Web browser; code to make viewable substantially similar portions of the Web content in each social viewport by selectively resizing the social viewports of the Web browsers by comparing social viewport dimensions from each Web browser to determine dimensions of a common social viewport that is largest and makes viewable substantially similar portions of the Web content in each of the Web;
browsers and and by directing the social session code in each Web browser to adjust a size of that Web browser'"'"'s social viewport to the dimensions of the largest common social viewport. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method for automated synchronized co-browsing, comprising:
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establishing a co-browse session comprising a plurality of Web browsers, each Web browser loaded with social session code, which displays a social viewport, obtaining Web content in response to a request from one of the Web browsers; providing the Web content to each Web browser; and making viewable substantially similar portions of the Web content in each social viewport by selectively resizing the social viewports of the Web browsers comprising; comparing social viewport dimensions from each Web browser; determining the dimensions of a common social viewport that is largest and makes viewable substantially similar portions of the Web content in each of the Web browsers; and directing the social session code in each Web browser to adjust a size of that Web browser'"'"'s social viewport to the dimensions of the largest common social viewport. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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Specification