Systems and methods for interfacing with network information collection devices
First Claim
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1. A device comprising:
- memory to store instructions, where the device is a first device; and
a processor to execute the instructions to;
receive a first message and a second message from a second device, where the first message and the second message differ, and where the first message includes a first header and first event data and the second message includes a second header and second event data,identify, based on the first header and the second header, that the first message and the second messages are problem reports,process, in response to identifying the first message and the second messages as the problem reports, the first event data to determine that the first event data, in the first message, is associated with a particular reconfiguration information, of a plurality of reconfiguration information corresponding with the second device,process, in response to identifying the first message and the second messages as the problem reports, the second event data to determine that the second event data in the second message is not associated with any of the plurality of reconfiguration information,transmit the particular reconfiguration information to the second device in response to the first message,determine additional information based on processing the second event data,form, based on processing the second event data, a reformatted second message, including the adding additional information to the second message, andtransmit the second reformatted problem report to a third device.
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Abstract
A network device may include logic configured to receive a problem report from a second network device, where the problem report includes event data, determine at least one of an action to perform or whether reconfiguration information is associated with the event data in the received problem report and add information to the received problem report to provide a reformatted problem report and transmit the reformatted problem report to a third network device when it is determined that reconfiguration information is not associated with the event data in the problem report.
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Citations
20 Claims
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1. A device comprising:
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memory to store instructions, where the device is a first device; and a processor to execute the instructions to; receive a first message and a second message from a second device, where the first message and the second message differ, and where the first message includes a first header and first event data and the second message includes a second header and second event data, identify, based on the first header and the second header, that the first message and the second messages are problem reports, process, in response to identifying the first message and the second messages as the problem reports, the first event data to determine that the first event data, in the first message, is associated with a particular reconfiguration information, of a plurality of reconfiguration information corresponding with the second device, process, in response to identifying the first message and the second messages as the problem reports, the second event data to determine that the second event data in the second message is not associated with any of the plurality of reconfiguration information, transmit the particular reconfiguration information to the second device in response to the first message, determine additional information based on processing the second event data, form, based on processing the second event data, a reformatted second message, including the adding additional information to the second message, and transmit the second reformatted problem report to a third device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method, performed by a device, the method comprising:
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associating one of an action or reconfiguration information with each of a plurality of event data types; receiving a first message from a first device, where the first message includes a first problem report that includes a first type of event data, of the plurality of event data types, where the first type of event data is associated with a particular action; receiving a second message from the first device, where the second message includes a second problem report that includes a second type of event data, of the plurality of event data types, where the second type of event data is associated with a particular reconfiguration information; forming a third problem report based on the first message, where the third problem report includes an indication of the first type of event data, from the first report, and the particular action associated with the first type of event data from the first message; transmitting the third problem report to a second device; forming a fourth problem report based on the second message, where the fourth problem report includes an indication of the second type of event data, from the second report, and the particular reconfiguration information associated with the second type of event data from the second message; and transmitting the fourth problem report to the first device. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. A non-transient memory device comprising instructions executable by a processor of a device, the instructions including:
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one or more instructions to receive a first message from a downstream device; one or more instructions to identify events included in the first message; one or more instructions to store and associate at least one of reconfiguration information, an action, or an alert with an identified event included in the first message; one or more instructions to form a second message, where the second message includes the identified event from the first message and the at least one of the reconfiguration information, the action, or the alert associated with the identified event; one or more instructions to transmit the second message that includes at least one of the action or the alert to an upstream device when there is no reconfiguration information associated with the identified event included in the second message; and one or more instructions to transmit the second message to the downstream device when there is reconfiguration information associated with the identified event included in the second message. - View Dependent Claims (17, 18, 19, 20)
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Specification