Dynamic service scheduling

• US 8,019,630 B2
• Filed: 06/27/2003
• Issued: 09/13/2011
• Est. Priority Date: 06/27/2003
• Status: Expired due to Fees

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Dale, Jonathan
• Primary Examiner(s): Jabr; Fadey S
• Application Number:
  US10/608,876
• Publication Number:
  US 20040267555A1
• Time in Patent Office: 3,000 Days
• Field of Search: 705 5- 6, 705/1.1
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting

Abstract

A system includes a number of services and agents interconnected by a communication network. A consumer agent identifies a template specifying one or more events for a task. The consumer agent implements an iterative process in which the template may be further defined and/or refined to provide links to one or more of the services that provide features for fulfilling events within an itinerary.

Claims

1. A non-transitory computer readable medium encoded with instructions for dynamic service scheduling, the instructions operable when executed to perform the steps of:

identifying a template specifying a plurality of unfulfilled events associated with an unaccomplished task designated by a user, wherein each of the events define a subtask to be completed dynamically to accomplish the task;

determining a plurality of consumer descriptors, wherein each consumer descriptor comprises predetermined consumer preferences for use during service scheduling;

accessing a remote service directory having service descriptors for each of a plurality of services;

for each of the events;

filtering the services from the service directory based on the service descriptors, the event, and the consumer descriptors to determine potential ones of the services for fulfilling the event;

querying each of the potential services for additional service descriptors;

filtering the potential services based on the additional service descriptors, the event, and the consumer descriptors to determine selected ones of the services for fulfilling the event;

identifying service links for accessing the selected services; and

modifying the template to associate the service links with the event; and

presenting the completed template for acceptance,

wherein for each of the potential services, the additional service descriptors comprise a plurality of interface descriptors each identifying a feature of the potential service and a format for interfacing with the feature; and

wherein each of the service links points to a particular feature of the identified service and specifies a command for accessing the particular feature.

2. The non-transitory computer readable medium of claim 1, wherein the consumer descriptors include global descriptors applicable across multiple templates and dynamic descriptors specifying constraints for one or more of the events.

3. The non-transitory computer readable medium of claim 1, further operable when executed to perform the steps of:

identifying an additional event based on a query to one of the potential services;

modifying the template to include the additional event;

accessing the remote service directory;

filtering the services from the service directory based on the service descriptors, the additional event, and the consumer descriptors to determine potential ones of the services for fulfilling the additional event;

querying each of the potential services for fulfilling the additional event for additional service descriptors;

filtering the potential services for fulfilling the additional event based on the additional service descriptors, the additional event, and the consumer descriptors to determine one of the services for fulfilling the additional event;

identifying a service link for accessing the determined service for fulfilling the additional event; and

modifying the template to associate the identified service link with the additional event.

4. The non-transitory computer readable medium of claim 1, further operable when executed to perform the steps of receiving an acceptance of the template and, in response, accessing each of the selected services using the service links to request performance of the services.

5. The non-transitory computer readable medium of claim 4, further operable when executed to perform the step of communicating payment information to at least one of the selected services.

6. The non-transitory computer readable medium of claim 1, wherein the template comprises a text based file.

7. The non-transitory computer readable medium of claim 1, wherein the template specifies events for a travel itinerary that includes an air transportation event, a lodging event, a ground transportation event, and a plurality of activities.

8. The non-transitory computer readable medium of claim 1, wherein the steps of accessing the remote service directory and querying the potential services each involve communications conforming to a publicly defined protocol.