Systems and methods of performing speech recognition using historical information
First Claim
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1. An apparatus including a self service kiosk, the self service kiosk comprising:
- a speech recognizer including at least one recognition set, wherein the speech recognizer provides first recognition results;
an audio user interface, the audio user interface coupled to deliver speech input data to the speech recognizer; and
an identifier retrieval system to receive an identifier from a personal electronic device, the identifier providing identification of a user,wherein the identifier is used in retrieving history information, and wherein the speech recognizer uses the history information to modify the first recognition results, andwherein at least a portion of said history information is stored electronically with said identifier on the personal electronic device, and wherein the kiosk writes history information to said personal device after a transaction.
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Abstract
Embodiments of the present invention improve speech recognition using historical information. In one embodiment, the present invention includes a method of performing speech recognition comprising receiving an identifier specifying a user of a kiosk, retrieving history information about the user using the identifier, receiving speech input, recognizing said speech input in the context of a first recognition set, resulting in first recognition results, and modifying the first recognition results using the history information.
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21 Claims
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1. An apparatus including a self service kiosk, the self service kiosk comprising:
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a speech recognizer including at least one recognition set, wherein the speech recognizer provides first recognition results; an audio user interface, the audio user interface coupled to deliver speech input data to the speech recognizer; and an identifier retrieval system to receive an identifier from a personal electronic device, the identifier providing identification of a user, wherein the identifier is used in retrieving history information, and wherein the speech recognizer uses the history information to modify the first recognition results, and wherein at least a portion of said history information is stored electronically with said identifier on the personal electronic device, and wherein the kiosk writes history information to said personal device after a transaction. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method of performing speech recognition comprising:
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receiving, by the kiosk from a personal electronic device, an identifier specifying a user of a kiosk; retrieving history information about the user using the identifier, wherein at least a portion of said history information is stored with said identifier on the personal electronic device; receiving speech input; recognizing said speech input in the context of a first recognition set, resulting in first recognition results; and modifying the first recognition results using the history information; wherein the kiosk writes history information to said personal electronic device after a transaction. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20, 21)
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Specification