Methods and systems for processing and communicating financial transaction data

• US 8,024,243 B2
• Filed: 05/05/2010
• Issued: 09/20/2011
• Est. Priority Date: 12/28/2001
• Status: Expired due to Term

• Current Assignee: The PNC Financial Services Group, Inc.
• Original Assignee: The PNC Financial Services Group, Inc.
• Inventors: Lego, Michael J., Bengtson, Katina, Kallet, Katherine
• Primary Examiner(s): Kyle; Charles R.
• Assistant Examiner(s): Weis; Seth
• Application Number:
  US12/774,394
• Publication Number:
  US 20100250422A1
• Time in Patent Office: 503 Days
• Field of Search: 705/35, 705/39, 705/42
• US Class Current: 705/35
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/108 Remote banking, e.g. home banking
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

Methods and systems are provided for processing the financial information of a client of a financial institution. One method embodiment includes receiving data from an overdraft data source including at least one overdraft occurrence associated with a transaction performed in association with the client; analyzing the overdraft occurrence in an overdraft application to determine a cause and disposition of the overdraft occurrence in connection with the cause of the overdraft occurrence; and, communicating an overdraft report associated with the analyzing step to a manager associated with the client. Additional system and computer-readable medium embodiments of the present methods are also provided. In another aspect of the present methods and systems, historical overdraft issues are analyzed and reported to the management of a financial institution. System and computer-readable medium embodiments of these analysis and reporting methods are also provided.

Claims

1. A computer-assisted method for processing financial information of a client of a financial institution, said method comprising:

receiving data from an electronic overdraft data source, said data including at least one overdraft occurrence associated with a transaction performed in association with said client;

analyzing, via a computing system, said overdraft occurrence in an overdraft application to determine a cause of said overdraft occurrence and a disposition for said overdraft occurrence in connection with said cause;

generating an overdraft report; and

determining, via the computing system, a chronic overdraft occurrence designation for said client in response to;

(i) multiple overdraft occurrences occurring within the same predetermined time period, and

(ii) a predetermined dollar amount associated with the multiple overdraft occurrences.

2. The method of claim 1, wherein said financial institution includes a banking institution.

3. The method of claim 1, wherein said analyzing step includes analyzing said overdraft occurrence with an overdraft representative.

4. The method of claim 1, further comprising receiving said overdraft occurrence into a pending overdraft portion of said overdraft application.

5. The method of claim 1, further comprising identifying at least one approval authority for said overdraft occurrence.

6. The method of claim 5, further comprising accessing a lending authority database of said overdraft application for identifying said approval authority.

7. The method of claim 1, wherein said generating step further comprises documenting one or more reasons for said overdraft occurrence in said overdraft report.

8. The method of claim 1, wherein said generating step further comprises entering a disposition code into said overdraft report.

9. The method of claim 8, wherein said disposition code includes a recommendation that an action to be taken in response to said overdraft occurrence which includes paying an item associated with said overdraft occurrence without charging a fee to said client.

10. The method of claim 8, wherein said disposition code includes a recommendation that an action to be taken in response to said overdraft occurrence which includes paying an item associated with said overdraft occurrence and charging a fee to said client.

11. The method of claim 8, wherein said disposition code includes a recommendation that an action to be taken in response to said overdraft occurrence which includes returning an item associated with said overdraft occurrence without charging a fee to said client.

12. The method of claim 8, wherein said disposition code includes a recommendation that an action to be taken in response to said overdraft occurrence which includes returning an item associated with said overdraft occurrence and charging a fee to said client.

13. The method of claim 1, further comprising identifying at least one approval authority alternate for addressing said overdraft occurrence.

14. The method of claim 1, further comprising notifying a manager of said overdraft report through electronic mail.

15. The method of claim 1, further comprising performing an auto-check of an approval authority amount associated with said overdraft occurrence prior to notifying said manager.

16. The method of claim 1, further comprising transmitting a response by a manager to said overdraft report to said overdraft application.

17. The method of claim 16, further comprising communicating said manager response to said overdraft data source for disposition of said overdraft occurrence.

18. The method of claim 16, further comprising communicating a default response to said overdraft data source for disposition of said overdraft occurrence when no response to said communicating step is provided by said manager.

19. A system for processing financial information of a client of a financial institution, said system comprising:

a computer processor and at least one operatively associate data storage memory device comprising an overdraft application for receiving data from an overdraft data source, said data including at least one overdraft occurrence associated with a transaction performed in association with said client, said overdraft application configured for analyzing said overdraft occurrence to determine a cause of said overdraft occurrence and a disposition for said overdraft occurrence in connection with said cause;

the overdraft application being configured for determining a chronic overdraft occurrence designation for said client in response to;

(i) multiple overdraft occurrences occurring within the same predetermined time period, and

(ii) a predetermined dollar amount associated with the multiple overdraft occurrences; and

a server connection for communicating an overdraft report associated with said analysis of said overdraft occurrence.

20. The system of claim 19, further comprising at least one database operatively associated with said overdraft application for receiving at least one pending overdraft occurrence.

21. The system of claim 19, further comprising at least one lending authority database operatively associated with said overdraft application for identifying at least one approval authority for said overdraft occurrence.

22. The system of claim 19, further comprising a mail server configured for communicating said overdraft report to said manager.

23. A computer-readable memory device containing instructions for assisting a computer system to perform a method for processing financial information of a client of a financial institution, said method comprising:

electronically receiving data from an electronic overdraft data source, said data including at least one overdraft occurrence associated with a transaction performed in association with said client;

analyzing said overdraft occurrence in an overdraft application to determine a cause of said overdraft occurrence and a disposition for said overdraft occurrence in connection with said cause, wherein the overdraft application includes an electronic computer processor and at least one operatively associated electronic data storage medium; and

electronically generating an overdraft report, wherein said overdraft report contains observations of said analyzing;

determining with said overdraft application a chronic overdraft occurrence designation for said client in response to;

(i) multiple overdraft occurrences occurring within the same predetermined time period, and

(ii) a predetermined dollar amount associated with the multiple overdraft occurrences.

24. The computer-readable memory device of claim 23, wherein said method further comprises identifying at least one approval authority for said overdraft occurrence.

25. The computer-readable memory device of claim 24, wherein said method further comprises accessing a lending authority database of said overdraft application for identifying said approval authority.

26. The computer-readable memory device of claim 23, wherein said communicating step further includes notifying said manager of said overdraft report through electronic mail.

27. The computer-readable memory device of claim 23, wherein said method further comprises performing an auto-check of an approval authority amount associated with said overdraft occurrence prior to communicating said overdraft report to said manager.

28. The computer-readable memory device of claim 23, wherein said method further comprises transmitting a response by said manager to said overdraft report to said overdraft application.

29. The computer-readable memory device of claim 28, wherein said method further comprises communicating said manager response to said overdraft data source for disposition of said overdraft occurrence.

30. The computer-readable memory device of claim 28, wherein said method further comprises communicating a default response to said overdraft data source for disposition of said overdraft occurrence when no response to said communicating step is provided by said manager.