Method and system for generating template replies to electronic mail messages

• US 8,024,414 B2
• Filed: 09/02/2009
• Issued: 09/20/2011
• Est. Priority Date: 11/03/2005
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Blackberry Limited
• Inventors: Adams, Neil, Vander Veen, Raymond
• Primary Examiner(s): Meky; Moustafa M
• Application Number:
  US12/552,496
• Publication Number:
  US 20090319633A1
• Time in Patent Office: 748 Days
• Field of Search: 709200-207, 709217-227, 709/228
• US Class Current: 709/206
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails

Abstract

A method for responding to an electronic mail (“email”) message presented to a user on a display screen of a data processing system, comprising: receiving a command from the user to generate a reply to the email message using content from one or more template replies, the reply having a subject line and a body; presenting a choice of the one or more template replies to the user; receiving a command to select a template reply from the choice, the template reply having a subject line and a body; and generating the reply by inserting content from the body of the template reply into the body of the reply.

Claims

1. A method for responding to an electronic mail ‘

email’

message presented on a display screen of a wireless device, comprising;

receiving a command to generate a reply to the email message using content from one or more template replies, at least one of the template replies being previously created from content of a body of a previous reply message, the reply having a subject line and a body;

presenting a choice of the one or more template replies on the display screen;

receiving a command to select a template reply from the choice; and

generating the reply by inserting content from the body of the selected template reply into the body of the reply.

2. The method of claim 1, further comprising:

presenting a menu item for creating a template reply from content of the body of a composed reply;

creating the template reply in response to the menu item being selected; and

at least one of storing the created template reply on the wireless device and emailing the created template reply to another wireless device.

3. The method of claim 1, wherein the template reply previously created from content of a body of a previous reply message comprises macros for at least one of a reply recipient'"'"'s name, a date, a time and the wireless device owner'"'"'s information, the macros being replaced by the at least one of the reply recipient'"'"'s name, the date, the time and the wireless device owner'"'"'s information in the reply.

4. The method of claim 1, wherein the generating further comprises:

if the subject line of the template reply is not empty, inserting content from the subject line of the template reply into the subject line of the reply.

5. The method of claim 1, further comprising presenting at least one of a menu item and a button icon on the display screen for selecting to initiate the command to generate the reply.

6. The method of claim 1, further comprising presenting the reply on the display screen for at least one of review, editing, and sending.

7. The method of claim 6, further comprising receiving a command to modify the reply by inserting content from a body of a second template reply at a location in the body of the reply, the second template reply selected from the choice of the one or more template replies.

8. The method of claim 1, further comprising receiving a command to at least one of edit, view, delete, and send a copy of one or more of the template replies.

9. The method of claim 1, further comprising receiving a command to at least one of:

add a new template reply to the one or more template replies having content newly entered;

add a new template reply to the one or more template replies having content copied from the reply; and

add a new template reply to the one or more template replies having content copied from a sent reply.

10. The method of claim 1, further comprising:

tracking the usage of each template reply and purging seldom used template replies.

11. The method of claim 1, further comprising:

synchronizing template replies on the wireless device with a host data process system via a wireless network.

12. The method of claim 1, wherein the email message is one of a short message system ‘

SMS’

message and a peer-to-peer message.

13. A wireless device for responding to an electronic mail ‘

email’

message presented on a display screen of said wireless device, comprising;

a processor coupled to memory, the display screen, and an interface to a network;

respective means for performing all of the method steps of claim 1.