Method and system for understanding social organization in a design and development process

• US 8,024,700 B2
• Filed: 05/18/2007
• Issued: 09/20/2011
• Est. Priority Date: 05/18/2007
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Wegman, Mark N., Helander, Mary E., Cantor, Murray R., Ehrlich, Kate, Valetto, Giuseppe, Chulani, Sunita, Williams, Clay E.
• Primary Examiner(s): Khatri; Anil
• Application Number:
  US11/750,763
• Publication Number:
  US 20080288632A1
• Time in Patent Office: 1,586 Days
• Field of Search: 717101-107, 717120-125
• US Class Current: 717/104
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A method and system constructs a socio-technical network representing design and development processes. In one aspect, a network of inter-personal interactions comprising at least a plurality of nodes representing actors in design and development process is established; an artifacts network comprising at least a plurality of nodes representing a plurality of heterogeneous artifact types is established; one or more relationships between the nodes in the network of inter-personal interactions are determined; one or more relationships between the nodes of the artifacts network are determined; and one or more relationships between the nodes in the network of inter-personal interactions and the nodes of the artifacts network are determined.

Claims

1. A method for constructing a socio-technical network representing design and development processes, comprising:

establishing a network of inter-personal interactions comprising at least a plurality of nodes representing actors in design and development process;

establishing an artifacts network comprising at least a plurality of nodes representing a plurality of heterogeneous artifact types;

determining, by a processor, one or more relationships between the nodes of the network of inter-personal interactions, representing communication acts between said actors;

determining one or more relationships between the nodes of the artifacts network, representing traceability relationships expressing how an artifact derives from another;

determining one or more relationships between the nodes of the network of inter-personal interactions and the nodes of the artifacts network, representing work relationships specifying which actor has worked on which artifact type; and

graphically visualizing said network of inter-personal interactions with said one or more relationships between the nodes of the network of inter-personal interactions on a first plane, said artifacts network with said one or more relationships between the nodes of the artifacts networks on a second plane, and said one or more relationships between the nodes of the network of inter-personal interactions and the nodes of the artifacts network;

correlating results of said analyzing step with one or more measurements associated with a project identified in said design and development process, said correlating enabling prediction of one or more properties associated with said design and development process.

2. The method of claim 1, further including:

establishing one or more third networks, at least one of the third networks comprising at least a plurality of nodes associated with activities performed in said design and development.

3. The method of claim 2, further including:

determining at least one relationship between a node in the network of inter-personal interactions and a node in each of said one or more third networks; and

graphically visualizing said one or more third networks on respective one or more third planes and said at least one relationship between a node in the network of inter-personal interactions and a node in each of said one or more third networks.

4. The method of claim 1, further including:

determining one or more properties of at least one of said network of inter-personal interactions and said artifacts network using said one or more relationships between the nodes of the network of inter-personal interactions and the nodes of the artifacts network.

5. The method of claim 4, further including:

comparing an actual network of inter-personal interactions with an expected network of inter-personal interactions generated using said one or more properties.

6. The method of claim 1, wherein said plurality of nodes representing actors in design and development process and said plurality of nodes representing a plurality of heterogeneous artifact types includes attributes associated with at least one of software, hardware, services, and artifacts from different phases of production stages of software, hardware and services.

7. The method of claim 1, wherein said steps of establishing and determining include extracting information from one or more sources of information associated with design and development of a product.

8. The method of claim 1, further including analyzing said one or more relationships contained in said socio-technical network built using said steps of establishing and determining.

9. The method of claim 8, further including:

reporting results of said analyzing step.

10. The method of claim 8, wherein said one or more measurements are derived independent of said analyzing step.

11. The method of claim 1, wherein said methods steps are provided as a service.

12. A system for constructing a socio-technical network representing design and development processes, comprising:

a processor operable to establish a network of inter-personal interactions comprising at least a plurality of nodes representing actors in design and development process, to establish an artifacts network comprising at least a plurality of nodes representing a plurality of heterogeneous artifact types, the processor further operable to determine one or more relationships between the nodes of the network of inter-personal interactions representing communication acts between said actors, one or more relationships between the nodes of the artifacts network representing traceability relationships expressing how an artifact derives from another, and one or more relationships between the nodes of the network of inter-personal interactions and the nodes of the artifacts network representing work relationships specifying which actor has worked on which artifact type,

the processor further operable to graphically visualize said network of inter-personal interactions with said one or more relationships between the nodes of the network of inter-personal interactions on a first plane, said artifacts network with said one or more relationships between the nodes of the artifacts networks on a second plane, and said one or more relationships between the nodes of the network of inter-personal interactions and the nodes of the artifacts network;

correlating results of said analyzing step with one or more measurements associated with a project identified in said design and development process, said correlating enabling prediction of one or more properties associated with said design and development process.

13. The system of claim 12, wherein the processor is further operable to establish one or more third networks, at least one of the third networks comprising at least a plurality of nodes associated with activities performed in said design and development.

14. The system of claim 12, wherein the processor includes:

means for extracting information from one or more sources to establish said network of inter-personal interactions and said artifacts network, and for building relationships among a plurality of nodes within and across said network of inter-personal interactions and said artifacts network.

15. The system of claim 14, wherein the processor further includes:

means for analyzing said nodes and relationships.

16. The system of claim 15, wherein the processor further includes:

means for reporting results of said analyzing.

18. The program storage device of claim 16, further including:

establishing one or more third networks, at least one of the third networks comprising at least a plurality of nodes representing activities performed associated with said design and development.

19. The program storage device of claim 18, further including:

determining at least one relationship between a node in the network of inter-personal interactions and a node in each of said one or more third networks; and

graphically visualizing said one or more third networks on respective one or more third planes and said at least one relationship between a node in the network of inter-personal interactions and a node in each of said one or more third networks.

17. A program storage device readable by a machine, tangibly embodying a program of instructions executable by the machine to perform a method for constructing a socio-technical network representing design and development processes, comprising:

establishing a network of inter-personal interactions comprising at least a plurality of nodes representing actors in design and development process;

establishing an artifacts network comprising at least a plurality of nodes representing a plurality of heterogeneous artifact types;

determining, by a processor, one or more relationships between the nodes of the network of inter-personal interactions, representing communication acts between said actors;

determining one or more relationships between the nodes of the artifacts network, representing traceability relationships expressing how an artifact derives from another;

determining one or more relationships between the nodes of the network of inter-personal interactions and the nodes of the artifacts network, representing work relationships specifying which actor has worked on which artifact type; and

graphically visualizing said network of inter-personal interactions with said one or more relationships between the nodes of the network of inter-personal interactions on a first plane, said artifacts network with said one or more relationships between the nodes of the artifacts networks on a second plane, and said one or more relationships between the nodes of the network of inter-personal interactions and the nodes of the artifacts network;

correlating results of said analyzing step with one or more measurements associated with a project identified in said design and development process, said correlating enabling prediction of one or more properties associated with said design and development process.