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Systems and methods for data collection at a point of return

  • US 8,025,229 B2
  • Filed: 11/19/2008
  • Issued: 09/27/2011
  • Est. Priority Date: 04/18/2005
  • Status: Active Grant
First Claim
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1. A method of processing a merchandise return comprising:

  • receiving a request to authorize a merchandise return made by a consumer at a merchant'"'"'s point of return;

    determining with one or more computer processors whether to authorize the return made by the consumer at the merchant'"'"'s point of return based at least in part on whether the consumer has made prior merchandise returns; and

    determining with one or more computer processors the acceptability of future merchandise returns by the consumer based at least in part on the information about the return history of the prior merchandise returns made by the consumer; and

    indicating whether future merchandise returns will be allowed.

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