Integrated ordering system

• US 8,032,420 B2
• Filed: 04/16/2002
• Issued: 10/04/2011
• Est. Priority Date: 04/16/2002
• Status: Expired due to Fees

• Current Assignee: Kraft Foods Group Brands LLC (The Kraft Heinz Company)
• Original Assignee: Kraft Foods Global Brands LLC (Mondelez International, Inc.)
• Inventors: Bodett, Susan P., Dziaba, Michele M., Croasmun, William R.
• Primary Examiner(s): FADOK, MARK A
• Application Number:
  US10/123,544
• Publication Number:
  US 20030195816A1
• Time in Patent Office: 3,458 Days
• Field of Search: 705/26, 705/27
• US Class Current: 705/26.1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 30/0643 Graphical representation of items or shoppers
• CPC Class Codes: G07F 5/18 specially adapted for controlling several coin-freed apparatus from one place
• CPC Class Codes: G07F 9/001 Interfacing with vending machines using mobile or wearable devices
• CPC Class Codes: G07F 9/002 Vending machines being part of a centrally controlled network of vending machines

Abstract

The invention provides a method and apparatus for allowing a user to sample and order a product using an interactive ordering system. The ordering system includes a vending station to allow a user to sample a quantity of the product, an ordering station in close proximity to the vending station to allow the user to purchase a related product, and a delivery station to delivery the purchased product to the user.

Claims

1. An ordering system enabling purchase of consumable products by a user, the system comprising:

a vending station configured to dispense a first product to the user for consumption by the user;

an ordering station adjacent to the vending station configured to allow the user to place an order for the purchase and later delivery of a related product; and

a processing station configured to receive the order from the ordering station and send the related product to the user, and wherein the ordering station comprises an audio interface directing a plurality of different sounds to the user, each different sound being associated with one or more of a plurality of different images and being effective to create an association with at least one of the products by the user.

2. The ordering system of claim 1, wherein the first product comprises brewed coffee and the related product comprises unbrewed coffee.

3. The ordering system of claim 1, wherein the ordering station is a dedicated ordering terminal continuously displaying advertising information when not in use, and wherein the ordering station comprises a visual interface presenting a plurality of different images to the user, at least one of the images showing the product.

4. The ordering system of claim 3, wherein the ordering station comprises an aromatic interface releasing a plurality of different scents, each different scent being associated with one or more of the plurality of different images and being effective to create an association with the product by the user.

5. The ordering system of claim 1, wherein the order comprises payment data and delivery data.

6. An ordering system in accordance with claim 1 wherein the ordering station allows the user to place an order for the purchase and later delivery of the related product to a location selected by the user from a plurality of different locations.

7. An ordering system in accordance with claim 1, wherein the related product is consumable.

8. The ordering system of claim 1, wherein the vending station is configured to communicate information regarding the first product to the ordering station and the ordering station is configured to prompt the user to place an order for one of a plurality of related products dependent upon the first product.