Transfer function for messaging platform in public telephone system

• US 8,036,364 B1
• Filed: 12/22/2006
• Issued: 10/11/2011
• Est. Priority Date: 11/14/2002
• Status: Expired due to Fees

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Khan, Azhar I, Patel, Navneet A
• Primary Examiner(s): Phan; Joseph T
• Application Number:
  US11/615,209
• Time in Patent Office: 1,754 Days
• Field of Search: 379/212.01, 379/88.22
• US Class Current: 379/212.01
• CPC Class Codes: H04M 2203/4563 Voicemail monitoring during recording
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A messaging system includes a messaging platform for storing a message from a calling party or transferring the calling party to a transfer station, a switching mechanism for receiving a call from the calling party to a subscriber, and a routing application at a server. The call from the calling party is connected to the messaging platform and the calling party signals to be transferred to the transfer station. In response, the messaging platform sends a transfer message to the routing application and the routing application directs the switching mechanism to disconnect the calling party from the messaging platform and connect the calling party to the transfer station.

Claims

1. A messaging system implemented as a service to a subscriber by a telephone service provider of the subscriber, the messaging system for enabling a calling party calling the subscriber to opt to be transferred to a transfer station designated by the subscriber and to leave a voice message for the subscriber, the messaging system comprising:

a calling party switching mechanism for receiving a call from the calling party to the subscriber, the calling party switching mechanism being connected to a network;

an application server connected to the network and running a routing application, the calling party switching mechanism for notifying the routing application that the calling party is to be connected to a messaging platform;

the messaging platform for transferring the calling party to the transfer station, the messaging platform being connected to the network, the routing application for directing the switching mechanism to establish communication between the calling party and the messaging platform by way of the network, the calling party switching mechanism for establishing such communication, whereby the calling party stores a signal for transferring the calling party to the transfer station, the messaging platform in response to the signal for transferring the calling party to the transfer station sending a transfer message to the routing application by way of the network, the transfer message including a transfer telephone number corresponding to the transfer station and bookmark information relating to a current state of the messaging platform with regard to the calling party, the routing application for receiving the transfer message and directing the calling party switching mechanism to disconnect the calling party from the messaging platform and connect the calling party to the transfer station by way of the transfer telephone number and including a billing function for billing the subscriber in connection with use of the messaging platform and transfer station, and the messaging platform for enabling the subscriber to determine when the calling party may opt to be transferred to the transfer station and configured to announce to the calling party that the calling party may opt to be transferred to the transfer station in response to the subscriber indicating that the calling party may opt to be transferred.

2. The system of claim 1, the routing application for receiving and storing the bookmark information, the calling party switching mechanism for determining that the calling party is to be re-connected to the messaging platform and thereafter notifying the routing application of same, the routing application for directing that the calling party be re-connected with the messaging platform and sending the bookmark information back to the messaging platform and the messaging platform employing such bookmark information to re-establish the current state.

3. The system of claim 1 at least partially implemented at one of a service switching point and central office administered by the telephone service provider.

4. The system of claim 1 wherein the messaging platform is connected to the network by way of a messaging platform switching mechanism, whereby the call from the calling party to access the stored message is connected to the messaging platform through a subscriber switching mechanism, the network, and the messaging platform switching mechanism.

5. The system of claim 4 wherein the calling party switching mechanism is the messaging platform switching mechanism.

6. The system of claim 4 further comprising a direct link between the messaging platform and the network, whereby the routing application can communicate with the messaging platform by way of the direct link.

7. The system of claim 1 wherein the routing application, the calling party switching mechanism, and the messaging platform all employ an enhanced hosting environment to enable packet-based communication by way of the network.

8. A method in connection with a messaging system implemented as a service to a subscriber by a telephone service provider of the subscriber, the messaging system for enabling a calling party calling the subscriber to opt to be transferred to a transfer station designated by the subscriber and to leave a voice message for the subscriber, the messaging system including a switching mechanism for receiving a call from the calling party to the subscriber, a messaging platform for storing the voice message from the calling party and for transferring the calling party to the transfer station, and an application server running a routing application for routing communications between the calling party, the messaging platform, and the transfer station, the switching mechanism, the messaging platform, and the application server all being connected to a network, the method comprising:

the switching mechanism receiving the call from the calling party to the subscriber;

the switching mechanism notifying the routing application that the calling party is to be connected to the messaging platform;

the routing application directing the switching mechanism to establish communication between the calling party and the messaging platform by way of the network;

the switching mechanism establishing such communication, whereby the calling party one of stores the message and a signals for transferring the calling party to the transfer station;

the messaging platform announcing to the calling party that the calling party may opt to be transferred to the transfer station in response to the subscriber indicating that the calling party may opt to be transferred;

the messaging platform in response to the signal for transferring the calling party to the transfer station sending a transfer message to the routing application by way of the network, the transfer message including a transfer telephone number corresponding to the transfer station and bookmark information relating to a current state of the messaging platform with regard to the calling party, wherein the messaging platform is for enabling the subscriber to determine when the calling party may opt to be transferred to the transfer station;

the routing application receiving the transfer message and directing the switching mechanism to disconnect the calling party from the messaging platform and connect the calling party to the transfer station by way of the telephone number and billing the subscriber in connection with use of the messaging platform and the transfer station.

9. The method of claim 8, further comprising:

the routing application receiving and storing the bookmark information;

the switching mechanism determining that the calling party is to be re-connected to the messaging platform and thereafter notifying the routing application of same;

the routing application directing that the calling party be re-connected with the messaging platform and sending the stored bookmark information back to the messaging platform, and the messaging platform employing such bookmark information to re-establish the current state.

10. The method of claim 9 wherein the bookmark information includes an identifier of the calling party at the messaging platform.

11. The method of claim 8 wherein the messaging platform is connected to the network by way of the switching mechanism and by way of a direct link, the method comprising the routing application communicating with the messaging platform by way of the direct link.

12. The method of claim 8 comprising the routing application, the switching mechanism, and the messaging platform all employing an enhanced hosting environment to enable packed-based communication by way of the network.