Integrated materials management for commercial aircraft fleets

• US 8,036,955 B2
• Filed: 11/16/2005
• Issued: 10/11/2011
• Est. Priority Date: 11/16/2005
• Status: Active Grant

• Current Assignee: The Boeing Co.
• Original Assignee: The Boeing Co.
• Inventors: Avery, Robert L., Maloney, Jay P., Khera, Cheryl, Cronie, Wendy, Nomi, Margaret, Rhodes, Patricia, Kirkish, Paula M., Leonhardi, David R., Bueser, Matthew
• Primary Examiner(s): Champagne; Luna
• Application Number:
  US11/282,016
• Publication Number:
  US 20070124223A1
• Time in Patent Office: 2,155 Days
• Field of Search: None
• US Class Current: 705/28
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 10/0875 Itemisation or classification of parts, supplies or services, e.g. bill of materials

Abstract

Turnkey maintenance of a customer'"'"'s aircraft fleet is managed by a single management service provider (MSP) controlling integrated maintenance and materials services from a central operations site. The MSP converts data received directly from on-board aircraft systems into information it uses to manage maintenance service providers and parts suppliers. The MSP contracts with and manages maintenance, repair and overhaul organizations (MROs) who perform the maintenance on the customers'"'"' aircraft at line and base stations. The MSP either remotely manages part inventories at the customer'"'"'s site, or manages suppliers who deliver the parts to the MROs. Maintenance planning, scheduling and execution information is exchanged between the MSP, MROs, part suppliers and the customers through a shared data communication network controlled by the MSP. The MSP charges the customer for the maintenance services based on a flat rate per unit of aircraft flying time.

Claims

1. A method of centrally managing parts used to service multiple fleets of aircraft for customers by a single management network integrator, said network integrator a business entity, said network integrator a separate business entity from each of said customers, comprising the steps of:

(A) said network integrator establishing an integrated network of part suppliers under the control of said network integrator, said network integrator solely responsible for managing the entire supply chain for said parts from a central operations center for said customers;

(B) said network integrator forwardly deploying parts from the part suppliers to customer designated sites;

(C) said network integrator maintaining information on an inventory of the parts owned by the part suppliers at each of the customer designated sites using the parts forwardly deployed in step (B), said information collected over a shared communications network; and

,

(D) said network integrator managing the part inventories at the customer designated sites, said managing comprising sharing of data comprising said inventory and aircraft information between said network integrator, said part suppliers, and said customers over said shared communications network, said aircraft information comprising real-time operating data and as-flying configuration data, said shared communications network controlled by said network integrator and comprising a server at said central operations center and an on site server at said customer designated sites.

2. The method of claim 1, wherein step (A) includes connecting the part suppliers and the customers with the network integrator in said shared communication network.

3. The method of claim 1, wherein step (B) is performed in response to requests issued by the network integrator to deliver parts to the customers based on the levels of inventory at the customer designated sites.

4. The method of claim 1, further comprising the step of the network integrator ordering parts from the part suppliers in order to maintain the inventories at the customer designated sites.

5. The method of claim 1, further comprising the step of the network integrator managing warranties given by the part suppliers to end users of the parts.

6. The method of claim 1, further comprising the step of recording by the network integrator of a transaction when each customer removes a part from the inventory.

7. The method of claim 6, wherein the transaction is recorded by the network integrator as a sale of the part removed from inventory.

8. The method of claim 7, wherein the network integrator charges each customer for the part when the transaction is recorded as a sale.

9. The method of claim 1, wherein the network integrator provides each of the customers with a guarantee that the inventory maintained in step (C) will include a predetermined number of parts.

10. The method of claim 1, wherein the network integrator provides each of the customers with a guarantee relating to the reliability of the parts.

11. The method of claim 1, further comprising the step of the network integrator generating forecasts of part requirements of each of the customers.

12. The method of claim 1, further comprising the step of the network integrator maintaining records relating to the quality of parts deployed from the part suppliers to each customer.

13. The method of claim 1, further comprising the steps of:

(E) said network integrator generating reports related to the use of parts by each customer; and

,

(F) said customer or a separate maintenance entity under the control of said network integrator carrying out maintenance service on aircrafts using the reports generated in step (E).

14. The method of claim 1, wherein the parts include at least one of rotable parts, expendable parts and repairable parts.

15. The method of claim 1, wherein the parts include expendable parts, and the method further comprises the step of charging the customers a service fee for the expendable parts.

16. The method of claim 1, wherein the parts include rotable or repairable parts, and the method further comprises the step of charging the customers an hourly fee for the rotable or expendable parts.

17. A method of centrally managing a supply chain of materials used to service fleet aircraft for customers by a single management network integrator, said network integrator a business entity, said network integrator a separate business entity from each of said customers, comprising the steps of:

(A) said network integrator organizing a network of material suppliers under control of said network integrator for supplying said materials to said customers, said network integrator solely responsible for managing the entire supply chain for said materials from a central operations center for said customers;

(B) said network integrator designating a warehouse at each of a plurality of customer sites for storing the materials;

(C) said network integrator maintaining information on an inventory of the materials owned by the suppliers at each of the warehouses, said information collected over a shared communications network; and

,

(D) said network integrator managing the suppliers, and the inventories at each of the warehouses, said managing comprising sharing of data comprising said inventory and aircraft information between said network integrator, said suppliers, and said customers over said shared communications network, said aircraft information comprising real-time operating data and as-flying configuration data, said shared communications network controlled by said network integrator and comprising a server at said central operations center and an on site server at said customer designated sites.

18. The method of claim 17, wherein step (D) includes recording a sale transaction when each customer removes material from the inventory for use in servicing an aircraft.

19. The method of claim 18, wherein the integrator charges each customer a fee for the material when the sale transaction is recorded.

20. The method of claim 17, wherein step (D) includes connecting the material suppliers and the customers with the network integrator over said shared communication network.

21. The method of claim 17, wherein the network integrator orders material from the suppliers in order to maintain the inventories at the warehouses.

22. The method of claim 17, further comprising the step of said network integrator managing warranties given by the part suppliers to end users of the parts.

23. The method of claim 17, wherein the inventories are maintained by the network integrator, and the network integrator provides each of the customers with a guarantee that the inventories in the customer'"'"'s warehouse will be maintained above predetermined levels.

24. The method of claim 17, wherein step (D) includes generating forecasts of material requirements of each of the customers.

25. The method of claim 17, wherein step (D) includes maintaining records relating to the quality of parts deployed from the part suppliers to each customer.

26. The method of claim 17, further comprising the steps of:

(E) said network integrator generating reports related to the use of materials by each customer; and

,

(F) said customer or another maintenance entity under the control of said network integrator carrying out maintenance service on the aircraft using the reports generated in step (E).

27. The method of claim 17, wherein the parts include at least one of rotable parts, expendable parts and repairable parts.

28. An integrated central supply chain management system for materials used in servicing vehicle fleets for customers, said management system controlled by a single supply chain manager, said supply chain manager a business entity, said supply chain manager a separate business entity from said customers, comprising:

a network of material suppliers for supplying materials used in servicing the vehicles;

a plurality of warehouses respectively located at customer designated sites for warehousing inventories of materials owned by the suppliers;

an inventory at each of the warehouses of the materials supplied and owned by the suppliers;

said supply chain manager managing the network of suppliers, the inventories in the warehouses and material sale transactions with the customers, said supply chain manager solely responsible for managing the entire supply chain for said materials from a central operations center for said customers; and

,

a shared information communication network connecting the suppliers and the customers with the supply chain manager, said shared communications network controlled by said supply chain manager and comprising a server at said central operations center for collecting and maintaining information on said warehouse inventories and said vehicles and an on site server at said customer designated sites, said vehicle information comprising real-time operating data and as-operating configuration data received and stored at said central operations center.

29. The system of claim 28, wherein the communication network includes:

a computer based host server comprising said central operations center server having a set of stored instructions for carrying out supply chain management functions, and,

a remote server comprising said on site server associated with each of the customer designated sites for storing information relating to the inventory at the associated site, and for communicating with the host server.

30. The system of claim 28, wherein the communication network includes a communication terminal located at each of the customer designated sites for enabling the customer to send and receive communications between its site and the supply chain manager.

31. The system of claim 28 wherein the communications network includes:

a first computer based server comprising said central operations center located at a site operated by the supply chain manager, said first computer having a set of stored instructions for carrying out supply chain management functions, and,

a second computer based server comprising said on site server located at a site operated by the supply chain manager for storing information relating to maintenance of the vehicle, said second computer based server having a set of stored instructions for exchanging information with the first computer based server relating to the materials used for vehicle maintenance by the customers.