Systems and methods for redirecting items in a delivery system

• US 8,036,993 B2
• Filed: 09/06/2001
• Issued: 10/11/2011
• Est. Priority Date: 09/08/2000
• Status: Active Grant

• Current Assignee: United States Postal Service (Government of the United States of America)
• Original Assignee: United States Postal Service (Government of the United States of America)
• Inventors: Estes, Jacquelynn
• Primary Examiner(s): SHAAWAT, MUSSA A
• Application Number:
  US10/363,535
• Publication Number:
  US 20030208372A1
• Time in Patent Office: 3,687 Days
• Field of Search: None
• US Class Current: 705/338
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/08355 Routing methods
• CPC Class Codes: G07B 17/00467 Transporting mailpieces postal sorting B07C

Abstract

In the redirection process, items (110a-110n) are sent through a delivery system (130) directed to a recipient (155) at a first address (150) served by a first address plant (140). The recipient (155), however, no longer desires to have items (110a-110n) delivered to the first address (150) served by the first address plant (140), but now desires to have items delivered to an alternative address (160). Items are collected at the first address plant (140) and are held for a period of time specified by the recipient (155). Once this period of time for holding and collecting has expired, the items (110a-110n) are placed in a package (115). This package (115) is then sent through the delivery system (130) to an alternative address plant (145). Once the package (115) is received at the alternative address plant (145), the package (115) is delivered to the recipient (155) at the alternative address (160).

Claims

1. A method for providing an item redirection service, comprising the stages of:

receiving registration information for registering one or more recipients for the item redirection service, the registration information including delivery schedules associated with the recipients and specifying one or more periods during which the recipients desire to redirect items addressed to the recipients to alternate addresses associated with the recipients;

receiving, at a first address plant, an item addressed to a recipient at a first address;

determining, by a computing system, whether the recipient is registered for the item redirection service; and

when it is determined that the recipient is registered for the item redirection service;

holding the received item at the first address plant without delivering the item to the recipient at the first address;

determining, by the computing system and based on a delivery schedule associated with the recipient, whether a present time corresponds to a period during which the recipient desires to redirect items to an alternate address associated with the recipient; and

when it is determined that the present time corresponds to a time period during which the recipient desires to redirect items to the alternate address;

readdressing the held item to the recipient at the alternate address; and

sending the readdressed item to the alternate address;

wherein the items are physical mail pieces, and the first address and the alternate address are physical addresses.

2. The method of claim 1 further comprising the stage of:

receiving payment from the recipient when the item is sent to the recipient at the alternate address by at least one of the following;

billing the recipient, debiting recipient'"'"'s checking account, and debiting recipient'"'"'s credit card account.

3. The method of claim 1, wherein the is registration information is provided using at least one of the following media:

regular mail, e-mail, facsimile, internet, and an interactive voice response system.

4. The method of claim 1, wherein readdressing includes placing tracking indicia placed on a package containing the item, at the first address plant.

5. The method of claim 1, further comprising sending the item to the recipient at the alternate address via a priority mail service.

6. The method of claim 1, wherein the physical mail pieces include address labels addressed to the recipient at the first address.

7. The method of claim 1, wherein the alternate address is designated by the recipient when the recipient registers for the item redirection service.

8. The method of claim 1, wherein receiving the item further comprises receiving the item from a sender.

19. The method of claim 1, further comprising sending the item to the recipient at the first address when it is determined that the present time does not correspond to a period during which the recipient desires to redirect items to the alternate address.

9. A system for providing an item redirection service, comprising:

a delivery system configured to deliver items addressed to recipients;

a first address plant contained within the delivery system;

an alternate address plant contained within the delivery system; and

a computing subsystem associated with the first address plant and configured to;

receive, at a database system, registration information for registering one or more recipients for the item redirection service, including delivery schedules associated with the recipients and specifying one or more periods during which the recipients desire to redirect items addressed to the recipients to alternate addresses associated with the recipients;

receive an item addressed to a recipient at a first address;

determine whether the recipient is registered for the item redirection service; and

when it is determined that the recipient is registered for the item redirection service;

hold the item at the first address plant without delivering the item to the recipient at the first address;

determine, based on a delivery schedule associated with the recipient, whether a present time corresponds to a period during which the recipient desires to redirect items to an alternate address associated with the recipient; and

when it is determined that the present time corresponds to a period during which the recipient desires to redirect items to the alternate address;

readdress the held item to the recipient at the alternate address; and

send the readdressed item to the recipient at the alternate address via the alternate address plant

wherein the items are physical mail pieces, and the first address and the alternate address are physical addresses.

10. The system of claim 9, further comprising a component for receiving payment from the recipient when the item is sent to the recipient at the alternate address by at least one of the following:

billing the recipient, debiting recipient'"'"'s checking account, and debiting recipient'"'"'s credit card account.

11. The system of claim 9, further comprising an input terminal for receiving the registration information for the item redirection service.

12. The system of claim 9, wherein the recipients register for the item redirection service with a delivery system operator, the registration performed using at least one of the following media:

regular mail, e-mail, facsimile, internet, and an interactive voice response system.

13. The system of claim 9, wherein readdressing the item includes placing tracking indicia on a package containing the item.

14. The system of claim 9, wherein the item is sent to the recipient at the alternate address via a priority mail service.

15. The system of claim 9, wherein the physical mail pieces include address labels.

16. The system of claim 9, wherein the specified one or more periods and the alternate address are designated by the recipient when the recipient registers for the item redirection service.

17. The system of claim 9, wherein the item is placed in the delivery system by a sender.

20. The system of claim 9, wherein the computing subsystem is further configured to send the item to the recipient at the first address when it is determined that the present time does not correspond to a period during which the recipient desires to redirect items to the alternate address.

18. A method for providing an item redirection service, comprising the stages of:

receiving registration information for registering one or more recipients for the item redirection service via at least one of e-mail, facsimile, internet, and an interactive voice response system, the registration information comprising delivery schedules associated with the recipients specifying one or more periods during which the recipients desire to redirect items addressed to the recipients to alternate addresses associated with the recipients;

receiving an item addressed to the recipient at a first address plant within the delivery system;

determining, by a computing system, whether the recipient is registered for the item redirection service; and

when it is determined that the recipient is registered for the item redirection service;

holding the item at the first address plant;

determining, by the computing system and based on a delivery schedule associated with the recipient, whether a present time corresponds to a period during which the recipient desires to redirect items to an alternate address associated with the recipient; and

when it is determined that the present time corresponds to a period during which the recipient desires to redirect items to the alternate address;

readdressing the held item to the recipient at the alternate address; and

sending the readdressed item via a delivery service to the alternate address; and

receiving payment from the recipient for the item redirection service by at least one of the following;

billing the recipient, debiting the recipient'"'"'s checking account, and debiting the recipient'"'"'s credit card account;

wherein the items are physical mail pieces, and the addresses are physical addresses.

21. The method of claim 18, further comprising sending the item to the recipient at the first address when it is determined that the present time does not correspond to a period during which the recipient desires to redirect items to the alternate address.