Method and apparatus for a drive-thru product delivery verifier
First Claim
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1. An order verification system comprising:
- a processor comprising a determiner and a learning unit;
an order reception unit configured to receive a multi-item order and to transmit an item order signal to the processor;
a detection unit configured to automatically detect the collection of items to fill the order and to transmit an item collection signal to the processor;
the processor configured to compare the order and collection signals to determine whether the correct items were collected to fill the order;
the determiner configured to determine, if an error in the collected items is not detected within a predetermined period of time following removal of the items from the detection unit, that the automatic detection of collected items to fill the order was performed correctly; and
a learning unit configured to adjust one or more parameters associated with the automatic detection of collected items in accordance with the determination that collection of the correct items to fill the order was performed correctly.
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Abstract
A system for improving the efficiency of drive-through delivery systems is provided. The system can provide complete error tracking and feedback; however, partial or no error tracking and/or feedback can be provided if desired. Errors in order fulfillment can be reduced. Detailed information on product weight and delivery timing can be provided. By analyzing the weight distributions of each food item or any other suitable measurements, production quality and consistency may be monitored. By analyzing the delivery times for each food item type or any other suitable measurements, production efficiency and restaurant work flow may be measured.
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Citations
18 Claims
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1. An order verification system comprising:
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a processor comprising a determiner and a learning unit; an order reception unit configured to receive a multi-item order and to transmit an item order signal to the processor; a detection unit configured to automatically detect the collection of items to fill the order and to transmit an item collection signal to the processor; the processor configured to compare the order and collection signals to determine whether the correct items were collected to fill the order; the determiner configured to determine, if an error in the collected items is not detected within a predetermined period of time following removal of the items from the detection unit, that the automatic detection of collected items to fill the order was performed correctly; and a learning unit configured to adjust one or more parameters associated with the automatic detection of collected items in accordance with the determination that collection of the correct items to fill the order was performed correctly. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method of filling an order comprising:
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receiving a multi-item order via an order reception unit; collecting items to fill the order via an item detection unit; transmitting an order signal from the order reception unit to a processor, said processor comprising a memory; transmitting a collection signal from the item detection unit to the processor; the processor comparing the order and collection signals to automatically detect whether the correct items are collected to fill the order; and
removing the collected items from the detection unit;the processor determining, if an error in the collected items is not detected within a predetermined period of time following removal of items from the detection unit, that the automatic detection of collected items to fill the order was preformed correctly; and the processor adjusting one or more parameters associated with the automatic detection of collected items in accordance with the determination that collection of the correct items to fill the order was performed correctly. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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Specification