Automated business system and method of vending and returning a consumer product
First Claim
Patent Images
1. A method of servicing a disc-based media system, the method comprising:
- accessing the disc-based media system with a remote computer terminal;
communicating with a motion controller in a retrieval system within the disc-based media system utilizing the remote computer terminal;
utilizing the remote computer terminal to remotely perform diagnostic and servicing functions for the retrieval system utilizing data from the motion controller; and
correcting the retrieval system related problems associated with the disc-based media system utilizing the remote computer terminal.
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Abstract
System and method of dispensing disc-based media and other consumer products. A user can interact with an automated business system to select disc-based media for rental and/or purchase. The automated business system can retrieve the selection from the interior of the automated business system and dispense the selection through a port to the user. The automated business system can retrieve the selection from the port in a return process.
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Citations
20 Claims
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1. A method of servicing a disc-based media system, the method comprising:
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accessing the disc-based media system with a remote computer terminal; communicating with a motion controller in a retrieval system within the disc-based media system utilizing the remote computer terminal; utilizing the remote computer terminal to remotely perform diagnostic and servicing functions for the retrieval system utilizing data from the motion controller; and correcting the retrieval system related problems associated with the disc-based media system utilizing the remote computer terminal. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A disc-based media management system comprising:
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a user station for selecting disc-based media, the user station employing a retrieval system to retrieve selected disc-based media; and a remote computer terminal; the remote computer terminal communicating with a motion controller in the retrieval system within the user station; the remote computer terminal diagnosing performance of the retrieval system utilizing data from the motion controller, and communicating with the motion controller to correct retrieval system related problems associated with the disc-based media system. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A method of servicing a disc-based media system, the method comprising:
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accessing the disc-based media system with a remote computer terminal; communicating with a server within the disc-based media system, the server communicating with a processor controlling user peripherals, as well as, a motion controller which controls a retrieval system for retrieving disc-based media; diagnosing performance of the user peripherals and the retrieval system utilizing data from the server including data from the motion controller; and correcting retrieval system related problems associated with the disc-based media system utilizing the remote computer terminal. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification