System and method for providing web-based user interface to legacy, personal-lines insurance applications

• US 8,041,617 B1
• Filed: 03/10/2008
• Issued: 10/18/2011
• Est. Priority Date: 04/28/2000
• Status: Expired due to Term

• Current Assignee: The Travelers Indemnity Company (The Travelers Cos., Inc.)
• Original Assignee: The Travelers Indemnity Company (The Travelers Cos., Inc.)
• Inventors: Stender, Mark J.
• Primary Examiner(s): Merchant; Shahid
• Assistant Examiner(s): Basit; Abdul
• Application Number:
  US12/045,426
• Time in Patent Office: 1,317 Days
• Field of Search: 705/4, 705/35
• US Class Current: 705/35
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/00 Finance; Insurance; Tax strategies; Processing of corporate or income taxes
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

The present invention relates to a system and method for providing a web-based graphical user interface to a legacy insurance data process system to increase the functionality and ease of use in issuing insurance quotes and policies, providing insurance information and other insurance related services. The system and method integrate use of Internet technology in business work flows, provide dynamic data entry for insurance coverage packages and pricing programs, offer easy access to value-added products and services, and enable local printing of professional insurance applications, proposals and forms to facilitate immediate delivery of professional-quality proposals to customers.

Claims

1. In a computer system prompting entry of a user identification (ID), a user password, and determining at least one legacy insurance application to access using an interface thereto;

accepting entry of the user ID, the user password, and determining the at least one legacy insurance application; and

verifying the entered user ID and password, a computer implemented method of providing remote access to legacy insurance applications via a web-based graphical user interface (GUI), comprising;

providing, by the computer system, the web-based interface comprising functionality to access the legacy insurance application such that the user accesses the legacy insurance application using the GUI without utilizing a legacy interface associated with the legacy insurance application for accessing the insurance application;

automatically communicating, by the computer system, with the legacy application to access the insurance application and determine data required from the user;

providing, by the computer system, to the user, a web-based first screen for the insurance application responsive to said automatically communicating with the legacy application, and prompting, by the computer system, the user for at least one of type of insurance for an insurance policy quote, basic policy information relating to the selected type of insurance, policy detail information, subject to be insured, and information on desired coverage for the selected type of insurance for the insurance policy quote; and

providing, by the computer system, a price quote based at least on the selected type of insurance, the subject to be insured, and the information on the desired coverage.

2. The method of claim 1, wherein said automatically communicating, by the computer system, with the legacy application to access the insurance application and determine data required from the user, further comprises:

embedding business logic, by the computer system, when communicating with the user via the interface, thereby replacing business logic embedded into legacy screens, to interface with the legacy insurance application;

linking, by the computer system, the remotely accessed insurance applications and the interface using business events and business rules using the embedded business logic; and

triggering, by the computer system, access to the legacy application responsive to the business events and the business rules.

3. The method of claim 1, further comprising accessing, by the computer system, using a legacy interface, the legacy insurance applications and a legacy database associated therewith, and report ordering, work management, product, work in progress, and policy databases for storing, retrieving, maintaining, and assuring the integrity of data.

4. The method of claim 1, wherein said automatically communicating further comprises automatically communicating, by the computer system, with the legacy application to access the insurance system residing on a multiple virtual storage mainframe with a CICS/IMS environment.

5. The method of claim 1, wherein said automatically communicating further comprises automatically communicating, by the computer system, with the legacy application to access the insurance system and business events and business rules functions.

6. The method of claim 1, further comprising accessing the legacy application via an External Action Block using business events and business rules and at least one database.

7. The method of claim 1, further comprising establishing, by the computer system, business events and business rules in a component and services architecture comprising one or more services.

8. The method of claim 1, further comprising replacing, by the computer system, business logic embedded into legacy screens with embedded business logic to interface with the legacy insurance application.

9. The method of claim 1, further comprising linking, by the computer system, to at least one remotely accessed insurance application to access business events and business rules.

10. The method of claim 1, further comprising triggering access to the legacy application, by the computer system, using business events and business rules.

11. The method of claim 1, further comprising:

receiving, by the computer system, a request from the user to access a web browser on a user computer;

receiving the request from the user computer and determining which web server will handle the request;

accessing, by the computer system, a configuration file contained on said web server to determine transmission type and location of the request; and

based on the transmission type and location of the request, determining, by the computer system, a message queue (MQ) managers to communicate with the legacy application.

21. The method of claim 1, further comprising utilizing, by the computer system, third party data associated with a named insured.

22. The method of claim 21, wherein the third party data comprises at least one of an insurance financial score, a motor vehicle record, and a claim listing report.

23. The method of claim 1, wherein the price quote is further based on third party data.

12. In a computer system prompting entry of a user identification (ID), a user password, and determining at least one legacy insurance application to access using an interface thereto;

accepting entry of the user ID, the user password, and determining the at least one legacy insurance application; and

verifying the entered user ID and password, a computer implemented method of providing remote access to legacy insurance applications via a web-based graphical user interface (GUI), comprising;

displaying, by the computer system, to a user, a web-based first screen for the insurance application, and prompting the user for at least one of type of insurance for an insurance policy quote, including basic policy information, subject to be insured, and information on desired coverage for the insurance for the insurance policy quote;

accessing, by the computer system, a legacy insurance application using a functionality to access the legacy insurance application such that the user accesses the legacy insurance application using the web-based GUI without utilizing a legacy interface associated with the legacy insurance application for accessing the insurance application;

automatically communicating, by the computer system, with the legacy application to access the insurance application and determine data required from the user using the functionality; and

displaying, by the computer system, the insurance policy quote based at least on the type of insurance, the subject to be insured, and the information on the desired coverage.

13. The method of claim 12, wherein said automatically communicating, by the computer system, with the legacy application to access the insurance application and determine data required from the user, further comprises:

embedding business logic, by the computer system, when communicating with the customer via the interface, thereby replacing business logic embedded into legacy screens, to interface with the legacy insurance application; and

linking, by the computer system, the remotely accessed insurance applications and the interface using a business services tier comprising business events and business rules using the embedded business logic; and

triggering, by the computer system, access to the legacy applications responsive to the business events and the business rules.

14. The method of claim 13, further comprising accessing, by the computer system, using a legacy interface the legacy insurance applications and a legacy database associated therewith, and report ordering, work management, product, work in progress, and policy databases for storing, retrieving, maintaining, and assuring the integrity of data.

15. The method of claim 12, wherein said automatically communicating further comprises automatically communicating, by the computer system, with the legacy application to access the insurance system residing on a multiple virtual storage mainframe with a CICS/IMS environment.

16. The method of claim 15, wherein said automatically communicating further comprises automatically communicating, by the computer system, with the legacy application to access the insurance system and business events and business rules functions.

17. The method of claim 12, further comprising searching, by the computer system, the insurance system for a customer record, and dynamically modifying, by the computer system, the screen to accommodate additional data elements based on the actions taken on the search screen, said additional data elements including a matching customer list resulting from a customer search.

18. The method of claim 17, further comprising, after the dynamically modifying the screen to accommodate the additional data elements, displaying, by the computer system, a Quote/Policy Selection screen incorporating customer information corresponding to an entry from the matching customer list resulting from the customer search selected by the user.

19. The method of claim 12, further comprising dynamically modifying, by the computer system, a subsequent screen to prompt only for questions pertinent to data captured on a previous screen.

24. The method of claim 12, further comprising utilizing, by the computer system, third party data associated with a named insured.

25. The method of claim 24, wherein the third party data comprises at least one of an insurance financial score, a motor vehicle record, and a claim listing report.

26. The method of claim 12, wherein the insurance policy quote is further based on third party data.

20. A computer system providing remote access to insurance applications from an insurance data processing system (insurance system) via a graphical user interface (GUI), comprising:

a web-based user interface implemented by the computer system in communication with an electronic network and at least one database, wherein the web-based user interface is capable of;

providing a logon screen for accessing an insurance application, wherein the insurance application includes an insurance policy quote application and an insurance policy issuance application;

prompting, at the logon screen, entry of a user identification (ID), a user password, and an insurance application;

accepting, at the logon screen, entry of the user ID, the user password, and the insurance application;

verifying the entered user ID and password;

upon successful verification, communicating with the insurance system by the web-based GUI to access the insurance application and providing a first screen for the selected insurance application, wherein the web-based GUI includes GUI applications, and the insurance application from the legacy application are accessed through the GUI applications, and wherein the web-based GUI includes a functionality around an insurance application such that the user accesses the legacy application using the GUI without the user utilizing a legacy interface associated with the legacy application; and

providing a price quote based at least on the insurance, user information, and information on desired coverages.