Method and system for facilitating the exchange of information between a vehicle and a remote location
First Claim
1. A method for receiving vehicle-related information from a remote server by a vehicle, the vehicle having a receiving device and a memory, the method comprising:
- storing a first user profile in the memory of the vehicle;
modifying the first user profile in the memory of the vehicle to include changes made to a second user profile stored in a remote memory in communication with the remote server;
wherein the modified first user profile includes user preferences that are defined by a user of the vehicle;
receiving the vehicle-related information from the remote server at the vehicle at a predetermined time based on a schedule;
storing the vehicle-related information in the memory of the vehicle;
selectively providing a user of the vehicle access to only a first subset of the stored vehicle-related information and blocking access to a second subset of the stored vehicle-related information based on the modified first user profile that is stored within the memory of the vehicle, the memory being in communication with the receiving device;
wherein the received vehicle-related information comprises at least one of the following;
vehicle maintenance schedules, oil change reminders, service campaigns, lease inspections, lease expirations, suggestions on how to more effectively use vehicle features, service recalls, lease extension offers, user surveys, and car diagnosis surveys; and
wherein the method further comprises;
receiving a prompt requesting a response by a user to the received vehicle-related information;
scheduling a service appointment with a service provider in response to the prompt being associated with received vehicle-related information that indicates service is needed, wherein scheduling the service appointment further comprises transmitting to the remote server desired service appointment information;
wherein the desired service appointment information is included in the user preferences; and
wherein the remote server schedules the service appointment with the service provider based on the transmitted desired service appointment information.
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0 Petitions
Accused Products
Abstract
The present invention is directed to a system and method that includes a vehicle that exchanges information with the remote location by way of a communication network. A remote server transmits vehicle-related information to the vehicle by way of a communication system. Information may also be broadcast to and received by the vehicle by way of a broadcast communication system. A receiver of the vehicle provides user access to only a subset of the broadcast information based on user preferences of a user profile. The user may update the user profile by accessing and updating it at either the vehicle or by accessing a database. The user may access the database through a network, such as the Internet. The vehicle also selectively transmits vehicle-related information to the remote location when a predetermined event occurs. The vehicle-related information is compiled and analyzed at the remote location, and the analyzed information is transmitted back to the vehicle.
321 Citations
19 Claims
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1. A method for receiving vehicle-related information from a remote server by a vehicle, the vehicle having a receiving device and a memory, the method comprising:
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storing a first user profile in the memory of the vehicle; modifying the first user profile in the memory of the vehicle to include changes made to a second user profile stored in a remote memory in communication with the remote server; wherein the modified first user profile includes user preferences that are defined by a user of the vehicle; receiving the vehicle-related information from the remote server at the vehicle at a predetermined time based on a schedule; storing the vehicle-related information in the memory of the vehicle; selectively providing a user of the vehicle access to only a first subset of the stored vehicle-related information and blocking access to a second subset of the stored vehicle-related information based on the modified first user profile that is stored within the memory of the vehicle, the memory being in communication with the receiving device; wherein the received vehicle-related information comprises at least one of the following;
vehicle maintenance schedules, oil change reminders, service campaigns, lease inspections, lease expirations, suggestions on how to more effectively use vehicle features, service recalls, lease extension offers, user surveys, and car diagnosis surveys; andwherein the method further comprises; receiving a prompt requesting a response by a user to the received vehicle-related information; scheduling a service appointment with a service provider in response to the prompt being associated with received vehicle-related information that indicates service is needed, wherein scheduling the service appointment further comprises transmitting to the remote server desired service appointment information; wherein the desired service appointment information is included in the user preferences; and wherein the remote server schedules the service appointment with the service provider based on the transmitted desired service appointment information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method for providing a first portion of broadcasted information to a user of a vehicle having a receiver and a memory, comprising:
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updating a first user profile via the Internet; receiving the updated first user profile at the vehicle; modifying a second user profile stored in the memory of the vehicle to correspond to the updated first user profile; receiving broadcasted information from a remote location intended for a plurality of vehicles, wherein the broadcasted information comprises at least one of the following;
vehicle maintenance schedules, oil change reminders, service campaigns, lease inspections, lease expirations, service recalls, suggestions on how to more effectively use vehicle features, lease extension offers, user surveys, and car diagnosis surveys;receiving the broadcasted information by way of the receiver of the vehicle, the vehicle being one of the plurality of vehicles for which the broadcasted message is intended; storing the broadcasted information in the memory of the vehicle; selectively providing access to only a first portion of the broadcasted information to the user of the vehicle having the receiver based on the second user profile that is stored within the memory of the vehicle, and blocking access to a remaining portion of the broadcasted information stored in the memory of the vehicle; receiving a prompt requesting a response by a user to the received broadcasted information; scheduling a service appointment with a service provider in response to the prompt being associated with received broadcasted information that indicates service is needed, wherein scheduling the service appointment further comprises transmitting to the remote location desired service appointment information; wherein the desired service appointment information is included in one of the first the user profile and the second user profile; and wherein the remote location schedules the service appointment with the service provider based on the transmitted desired service appointment information. - View Dependent Claims (17, 18, 19)
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Specification