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Method of managing customer information

  • US 8,045,967 B2
  • Filed: 05/07/2009
  • Issued: 10/25/2011
  • Est. Priority Date: 06/14/2001
  • Status: Expired due to Fees
First Claim
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1. A computer implemented method of managing customer information in a restaurant, said method comprising the steps of:

  • presenting customer satisfaction survey questions to a customer utilizing a portable electronic survey device;

    electronically obtaining and storing the customers responses in a memory in the survey device;

    receiving in the survey device, a command from a base unit to download the responses;

    wirelessly transmitting the responses from the survey device to the base unit in response to receiving the command; and

    analyzing the responses to derive management information.

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  • 6 Assignments
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