Mobility call management

• US 8,045,976 B2
• Filed: 04/04/2007
• Issued: 10/25/2011
• Est. Priority Date: 04/04/2006
• Status: Expired due to Fees

• Current Assignee: Aegis Mobility Incorporated
• Original Assignee: Aegis Mobility Incorporated
• Inventors: Kiddie, David John, Geyer, John Joseph, Chan, Mandy
• Primary Examiner(s): Afshar; Kamran
• Assistant Examiner(s): Behnamian; Shahriar
• Application Number:
  US11/696,568
• Publication Number:
  US 20100029270A1
• Time in Patent Office: 1,665 Days
• Field of Search: 455/418, 455/456.1, 455/414.1, 455/419, 455/550.1, 455/463, 455/410, 455/441
• US Class Current: 455/428
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 2203/651 Text message transmission triggered by call automatic reactions in messaging within packet-switching networks H04L51/02
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/4285 Notifying, informing or entertaining a held party while on hold, e.g. Music On Hold
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

A mobility call management service is disclosed that provides enhanced call management functionality for a wireless mobile terminal (MT). Incoming and/or outgoing calls are managed based on an assessment of the degree of motion of the MT, or other available data pertinent to the MT'"'"'s physical situation, such as but not limited to it'"'"'s location, movement, or rate of movement. The degree of motion or other assessment may be used to determine whether a communication can safely terminate on, originate from, or continue safely on the MT, so as to reduce or remove driver distraction.

Claims

1. A method of processing a call from a remote terminal to mobile terminal, comprising:

determining a plurality of risk assessment states for a defined geographic zone, each risk assessment state reflecting a potential degree of user risk associated with using the mobile terminal to engage in a communications session within the defined geographic zone, each risk assessment state being determined at least in part based on a degree of motion of the mobile terminal and additional criteria, the plurality of risk assessment states including at least;

a low risk assessment state associated with a degree of motion below a first threshold,

a medium risk assessment state associate with a degree of motion above the first threshold and below a second threshold, and

a high risk assessment state associated with a degree of motion above the second threshold;

assessing, by call routing logic implemented by a feature logic module, a degree of motion of the mobile terminal, wherein the call routing logic is communications network based logic that assesses a state of a mobile terminal and instructs network components on the routing of calls;

determining, by the call routing logic, a risk assessment state of the mobile terminal, the determined risk assessment state corresponding to one of the determined plurality of risk assessment states; and

determining by the call routing logic, whether to route the call to risk mitigation logic implemented by a feature logic module based at least in part on the determined risk assessment state of the mobile terminal, wherein the risk mitigation logic is network based logic that executes risk mitigation routines in response to a determined risk assessment state of a mobile terminal, wherein the routing of the call to the risk mitigation logical module does not cause a modification of call functionality of the mobile terminal, and wherein;

if the determined risk assessment state corresponds to the low risk assessment state, the call is not routed to the risk mitigation logic,

if the determined risk assessment state corresponds to the medium risk assessment state, the call is routed to the risk mitigation logic, wherein the risk mitigation logic is operable to prevent communication between the remote terminal and the mobile terminal and to cause output of an audible warning to a user the mobile terminal, and

if the determined risk assessment state corresponds to the high risk assessment state, the call is routed to the risk mitigation logic, wherein the risk mitigation logic is operable to prevent communication between the remote terminal and the mobile terminal without causing the output of the audible warning.

2. The method of claim 1, wherein if the determined risk assessment state corresponds to the medium risk assessment state the risk mitigation logic provides functionality for keeping the call on hold until the risk assessment state of the mobile terminal is reduced to a low risk assessment state.

3. The method of claim 2, further comprising subsequently causing, by a call routing logic, the connection of the call to the mobile terminal in response to detecting that the risk assessment state of the mobile terminal has reached a low risk assessment state.

4. The method of claim 1, further comprising, in response to a determination that the call should be routed to a risk mitigation logical module, causing an output, by the risk mitigation logic, of an audible message to the caller indicating that the callee is in motion.

5. The method of claim 1, wherein the audible warning to the user of the mobile terminal is an audible signal other than a ring signal.

6. The method of claim 1, wherein determining whether to route the call to a risk mitigation logical module further comprises assessing, by the call routing logic, whether the mobile terminal is in a defined geographic zone.

7. The method of claim 6, wherein determining whether the mobile terminal is in a defined geographic zone comprises using map data to assess whether the mobile terminal is moving along defined a road or road segment.

8. The method of claim 1, further comprising, in response to a determination that the call should be routed to the risk mitigation logic, recording a voice message from the caller, and subsequently causing, by the risk mitigation logic, the mobile terminal to automatically play the voice message.

9. The method of claim 1 further comprising:

assessing, by the risk mitigation logic, a location of the mobile terminal during the call;

determining, by the risk mitigation logic, the mobile terminal is moving along a road or road segment based on a comparison of the location of the mobile terminal and map data; and

updating the determined risk assessment state of the mobile terminal based at least in part on the determination of the mobile terminal moving along the road or road segment.

10. The method of claim 1 further comprising:

assessing, by the call routing logic, a location of the mobile terminal; and

determining, by the call routing logic, whether the location of the mobile terminal matches locations identified from map data;

wherein determining the risk assessment state of the mobile terminal is based at least in part on the determination of whether the location of the mobile terminal matches locations identified from map data.

11. The method of claim 1, wherein assessing by the call routing logic a degree of motion of the mobile terminal includes receiving information from the mobile terminal related to the degree of motion of the mobile terminal.

25. The method of claim 9, wherein assessing by a risk mitigation logic a location of the mobile terminal during the call includes receiving information from the mobile terminal related to the location of the mobile terminal.

28. The method of claim 10, wherein assessing by a call routing logic a location of the mobile terminal includes receiving information from the mobile terminal related to the location of the mobile terminal.

12. A method of processing an ongoing call between a remote terminal and a mobile terminal, comprising:

determining a plurality of risk assessment states for a defined geographic zone, each risk assessment state reflecting a potential degree of user risk associated with using the mobile communications device to engage in a communications session within the defined geographic zone, each risk assessment state being determined at least in part based on a degree of motion of the mobile terminal and additional criteria, the plurality of risk assessment states including at least;

a first risk assessment state associated with a first potential degree of user risk, the first potential degree of user risk indicating that the mobile terminal is available to communicate with a remote terminal,

a second risk assessment state associate with a second potential degree of user risk, the second potential degree of user risk indicating that the mobile terminal is available to communicate with a remote terminal only after the user of the mobile terminal receives and acknowledges a warning signal, and

a third risk assessment state associate with a third potential degree of user risk, the third potential degree of user risk indicating that the mobile terminal is unavailable to communicate with a remote terminal

assessing, by call routing logic implemented by a feature logic module, a degree of motion of the mobile terminal during the call, where the call routing logic is communications network based logic that assesses a state of a mobile terminal and causes the execution of risk mitigation routines in response to an assessed risk assessment state of a mobile terminal;

determining, by the call routing logic, a risk assessment state of the mobile terminal, the determined risk assessment state corresponding to one of the determined plurality of risk assessment states; and

determining, by the call routing logic, whether to cause the execution of a risk mitigation routine by a risk mitigation logic implemented by a feature logic module, the determination based at least in part on the determined risk assessment state of the mobile terminal, wherein the risk mitigation logic is a network based module that executes risk mitigation routines in response to an assessed state of a mobile terminal, wherein execution of a risk mitigation routine does not cause a modification of call functionality of the mobile terminal, and wherein;

if the determined risk assessment state corresponds to the first risk assessment state, execution of a risk mitigation routine by the risk mitigation logic is not caused,

if the determined risk assessment state corresponds to the second risk assessment state, a risk mitigation routine is executed by the risk mitigation logic which causes the mobile terminal to output an alert message indicating that the mobile terminal has reached the second risk assessment state and prompting a user of the mobile terminal to acknowledge the alert message,

if the determined risk assessment state corresponds to the third risk assessment state, a risk mitigation routine is executed by the risk mitigation logic which causes the mobile terminal to output an alert message indicating that the mobile terminal has reached the third risk assessment state and which causes communication between the mobile terminal and the remote terminal the cease.

13. The method of claim 12, wherein prompting the user to acknowledge the alert message comprises presenting, by the risk mitigation logic, the user an option to continue the call.

14. The method of claim 13, further comprising logging, by the risk mitigation logical, the user'"'"'s selection of an option to continue the call after receiving the alert message.

15. The method of claim 14, further comprising providing, by the risk mitigation logic, an authorized entity restricted, network-based access to the logged selection of the user.

16. The method of claim 12, further comprising disconnecting, by the risk mitigation logic, the call if the user does not perform a predefined action in response to the alert message.

17. The method of claim 12 further comprising:

assessing, by the risk mitigation logic, a location of the mobile terminal during the call;

determining, by the risk mitigation logic, the mobile terminal is moving along a road or road segment based on a comparison of the location of the mobile terminal and map data; and

updating the determined risk assessment state of the mobile terminal based at least in part on the determination of the mobile terminal moving along the road or road segment.

18. The method of claim 12, wherein assessing by the call routing logic a degree of motion of the mobile terminal during the call includes receiving information from the mobile terminal related to the degree of motion of the mobile terminal.

26. The method of claim 17, wherein assessing by a risk mitigation logic a location of the mobile terminal during the call includes receiving information from the mobile terminal related to the location of the mobile terminal.

19. A method of processing a call from a mobile terminal, comprising:

determining a plurality of risk assessment states for a defined geographic zone, each risk assessment state reflecting a potential degree of user risk associated with using the mobile communications device to engage in a communications session within the defined geographic zone, each risk assessment state being determined at least in part based on a degree of motion of the mobile terminal and additional criteria, the plurality of risk assessment states including at least;

a first risk assessment state associated with a first potential degree of user risk, the first potential degree of user risk indicating that the mobile terminal is available to communicate with a remote terminal,

a second risk assessment state associate with a second potential degree of user risk, the second potential degree of user risk indicating that the mobile terminal is available to communicate with a remote terminal only after the user of the mobile terminal receives and acknowledges a warning signal, and

a third risk assessment state associate with a third potential degree of user risk, the third potential degree of user risk indicating that the mobile terminal is unavailable to communicate with a remote terminal;

assessing, by call routing logic implemented by a feature logic module, a current risk assessment state of the mobile terminal, said current risk assessment state being based, at least in part, on a degree of motion of the mobile terminal and additional criteria, where the call routing logic is communications network based logic that assesses a risk assessment state of a mobile terminal and instructs logic modules on the routing of calls; and

determining by the call routing logic, whether to route the call to risk mitigation logic implemented by a feature logic module based at least in part the assessed risk assessment state of the mobile terminal, wherein the risk mitigation logic is network based logic that executes risk mitigation routines in response to a determined risk assessment state of a mobile terminal, wherein the routing of the call to the risk mitigation logical module does not cause a modification of call functionality of the mobile terminal, and wherein;

if the determined risk assessment state corresponds to the first risk assessment state, the call is not routed to the risk mitigation logic,

if the determined risk assessment state corresponds to the second risk assessment state, the call is routed to the risk mitigation logic, wherein the risk mitigation logic is operable to prevent communication between the remote terminal and the mobile terminal and to cause output of an audible warning to a user of the mobile terminal, the audible warning message providing a plurality of options for processing the call, and

if the determined risk assessment state corresponds to the third risk assessment state, the call is routed to the risk mitigation logic, wherein the risk mitigation logic is operable to prevent communication between the remote terminal and the mobile terminal without causing the output of the audible warning.

20. The method of claim 19, wherein the plurality of options includes an option for the user to authorize the call despite the warning message, and the method further comprises logging user selection of the option to authorize the call.

21. The method of claim 20, further comprising providing an authorized entity restricted, network-based access to logged event data reflective of said user selection.

22. The method of claim 19, wherein the plurality of options includes an option for the user to request that placement of the call be delayed until the mobile terminal reaches the first risk assessment state.

23. The method of claim 19 further comprising:

assessing, by the risk mitigation logic, a location of the mobile terminal during the call;

determining, by the risk mitigation logic, the mobile terminal is moving along a road or road segment based on a comparison of the location of the mobile terminal and map data; and

updating the determined risk assessment state of the mobile terminal based at least in part on the determination of the mobile terminal moving along the road or road segment.

24. The method of claim 19, wherein assessing by the call routing logic a current risk assessment state of the mobile terminal includes receiving information from the mobile terminal related to the degree of motion of the mobile terminal.

27. The method of claim 23, wherein assessing by a risk mitigation logic a location of the mobile terminal during the call includes receiving information from the mobile terminal related to the location of the mobile terminal.