System and method for generating personalized offers through an information gathering system

• US 8,046,255 B2
• Filed: 04/23/2008
• Issued: 10/25/2011
• Est. Priority Date: 05/19/1998
• Status: Expired due to Fees

• Current Assignee: MyPoints.com, Inc. (Prodege)
• Original Assignee: MyPoints.com, Inc. (Prodege)
• Inventors: Muller, Craig, Bistriceanu, Virgil
• Primary Examiner(s): MEINECKE DIAZ, SUSANNA M
• Application Number:
  US12/108,149
• Publication Number:
  US 20080201472A1
• Time in Patent Office: 1,280 Days
• Field of Search: 705/14, 705/10, 705/14.1, 705/14.27, 705/14.36, 705/14.39, 705/14.19
• US Class Current: 705/14.19
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0204 Market segmentation
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0217 involving input on products or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives
• CPC Class Codes: G06Q 30/0264 based upon schedule
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/0277 Online advertisement

Abstract

A method of generating a personalized offer for a user through an information gathering system disposed on the Internet includes storing a plurality of user profiles for a plurality of registered users in a profile database associated with the information gathering system, receiving an information request message at the information gathering system sent in response to the user activating a hyperlink presented on a participating web site, such that the participating web site is operated independently from the information gathering system and where the user activates the hyperlink in order to access an original intended destination distinct from the information gathering system, determining whether the user is one of the plurality of registered users, and retrieving the user profile from the profile database and sending a redirection message if the user is one of the plurality of registered users.

Claims

1. A method of generating a personalized offer for a user through an information gathering system disposed on the Internet, the method comprising:

storing a user profile for each of a plurality of registered users as a data record in a profile database operating in the information gathering system;

receiving an information request message at the information gathering system, wherein the information request message is sent in response to the user activating a hyperlink presented on a participating web site, wherein the information request message conforms to an Internet protocol;

wherein the participating web site is operated independently from the information gathering system and wherein the user activates the hyperlink in order to access an original intended destination distinct from the information gathering system;

in response to receiving the information request message, executing a database query at the information gathering system to determine whether the user is one of the plurality of registered users; and

if the user is one of the plurality of registered users;

retrieving the user profile from the profile database;

generating a personalized destination according to the profile of the user, wherein the personalized destination is related to the original intended destination and is distinct from the participating web site; and

sending a redirection message from the information gathering system, wherein the redirection message specifies the personalized destination, wherein the redirection message conforms to the Internet protocol.

2. The method of claim 1, wherein storing user profile for each of the plurality of registered users includes storing demographic information for each of the registered users.

3. The method of claim 2, wherein storing demographic information for each of the registered users includes storing an address for at least some of the registered users, wherein receiving an information request message includes receiving a request related to a selected business type, and wherein generating the redirection message includes directing the user to a local business consistent with the selected business type if the user profile includes an address of the user.

4. The method of claim 1, further comprising sending a redirect message directing the user to the original intended destination if the user is not one of the plurality of registered users.

5. The method of claim 4, further comprising:

updating the user profile with a predefined amount of incentive award points for future redemption by the user if the user is one of the plurality of registered users, wherein the award points are specific to the information gathering system and wherein the award points are redeemable for a product or service.

6. The method of claim 5, further comprising:

if the user is not one of the plurality of registered users, determining first information related to the amount of incentive award points which a registered user could earn for performing an activity performed by the user;

displaying a first interstitial page to the user if the user is not one of the plurality of registered users, including displaying the first information;

if the user is one of the plurality of registered users, determining second information related to the amount of incentive award points earned by the user;

displaying a second interstitial page to the user if the user is one of the plurality of registered users, including displaying the second information.

7. The method of claim 1, wherein receiving an information request message includes receiving a user identification, wherein the user identification is stored on a local device operated by the user.

8. The method of claim 7, wherein receiving the user identification includes receiving a cookie from the user.

9. The method of claim 1, further comprising transmitting an additional message to the user if the user is one of the plurality of registered users, wherein the additional message is personalized according to the user profile and to the received information request message.

10. The method of claim 9, wherein transmitting an additional message to the user is sending an email to the user, and wherein the email includes an offer on behalf of a participating business related to the received information request message.

11. The method of claim 1, wherein sending a redirection message includes sending a personalized web page to the user.

12. An information gathering system disposed on the Internet and programmed to generate a personalized offer for a user visiting a participating web site, the system comprising:

a profile server including a profile database storing a plurality of user profiles for a plurality of registered users, wherein each of the user profiles stores demographic information for one of the registered users; and

a transaction server communicatively coupled to the profile server, the transaction server configured to receive an information request message associated with the user'"'"'s visit to the participating web site, wherein the participating web site is operated independently from the information gathering system, wherein the information request message conforms to an Internet protocol, wherein the participating web site presents a hyperlink linking the participating web site to the information gathering system, wherein the user triggers the information request message by activating the hyperlink in order to access an original desired destination, the transaction server including;

a demographics routine configured, in response to receiving the information request message, to;

determine whether the user is one of the plurality of registered users;

if the user is one of the plurality of registered users, generate a first destination personalized according to a profile of the user and the information request message;

if the user is not one of the plurality of registered users, generate

a second destination based on the information request message,

wherein the second destination is distinct from the first destination; and

a redirection routine to send a redirection message associated with the first destination or the second destination, wherein the redirection message conforms to the Internet protocol.

13. The system of claim 12, wherein the profile database stores an addresses for at least some of the plurality of registered users, and wherein the redirection routine is programmed to:

generating the first destination-according to the address of the user when the address of the user is available in the profile database, whereby the first destination is associated with a local business and wherein the first destination is distinct from the original desired destination; and

setting the second destination to the desired destination if the user is not one of the plurality of registered users.

14. The system of claim 13, wherein the redirection routine is further programmed to personalize the redirection message according to a gender of the user when the user'"'"'s gender is available in the profile database, wherein the redirection message includes a third destination if the user is male and a fourth destination if the user if female.

15. The system of claim 12, wherein the profile server further includes:

an incentive award routine to update the user profile with a predefined amount of incentive award points for future redemption by the user, wherein the award points are specific to the information gathering system and wherein the award points are redeemable for a product or service.

16. The system of claim 12, wherein the transaction server further includes a messaging routine to send an additional message to the user in response to processing the information request message and the user profile.

17. The system of claim 16, wherein the additional message is an email message and wherein the messaging routine is further programmed to:

identify a promotion by a local business related to the information request message;

include information related to the promotion in the email message;

retrieve the user'"'"'s email address from the profile database; and

send the email to the retrieved email address.

18. The system of claim 12, wherein a redirection message is one of a personalized web page or a link to a web page disposed on a server independent from the information gathering system.

19. A method of generating a personalized offer for a user through an information gathering system disposed on the Internet, the method comprising:

maintaining a plurality of user profiles for a plurality of registered users in a profile database associated with the information gathering system, including;

storing demographic information as respective data records for each of the plurality of registered users, wherein the demographic information stored for at least some of the registered users includes the user'"'"'s address and the user'"'"'s gender; and

storing a balance of incentive award points in the respective data records for each of the plurality of registered users, wherein the incentive award points are specific to the information gathering system and wherein the award points are redeemable for a product or service;

receiving an information request message at the information gathering system, wherein the information request message conforms to an Internet protocol, wherein the request message is sent in response to the user activating a hyperlink presented on a participating web site, wherein the participating web site is operated independently from the information gathering system and wherein the user activates the hyperlink in order to access an original intended destination distinct from the information gathering system;

in response to receiving the information request message, executing a database query at the information gathering system to determine whether the user is one of the plurality of registered users; and

when the user is one of the plurality of registered users;

retrieving the user profile from the profile database;

sending a redirection message from the information gathering system, wherein the redirection request message conforms to an Internet protocol, wherein the redirection message is personalized according to the profile of the user and to the information request message; and

wherein the redirection message is one of a web page or a link to a web page operated independently from the information gathering system; and

recording data associated with a transaction, to which the information request message corresponds, in a database;

if the user is not one of the plurality of registered users;

sending a forwarding message that directs the user to the original intended destination.

20. The method of claim 19, further comprising transmitting an additional email message to the user if the user is one of the plurality of registered users, wherein the additional message is personalized according to the user profile and to the received information request message.

21. A method of generating a personalized offer for a user through an information gathering system connected to the Internet, the method comprising:

storing a user profile as a respective data record for each of a plurality of registered users in a profile database operating in the information gathering system;

receiving an information request message at the information gathering system, wherein the information request message conforms to an Internet protocol;

wherein the information request message is sent in response to the user activating a hyperlink on a web site operated independently from the information gathering system, wherein the user activates the hyperlink in order to access an original intended destination distinct from the information gathering system;

in response to receiving the information request message, executing a database query at the information gathering system to determine whether the user is one of the plurality of registered users; and

if the user is one of the plurality of registered users;

retrieving the user profile from the profile database;

personalizing a redirection message according to the profile of the user;

sending the personalized redirection message to the user from the information gathering system, wherein the personalized redirection message conforms to the Internet protocol and directs the user to a destination distinct from the original intended destination; and

updating the user profile with a predefined amount of incentive award points for future redemption by the user if the user is one of the plurality of registered users, wherein the award points are specific to the information gathering system and wherein the award points are redeemable for a product or service;

if the user is one of the plurality of registered users;

sending a forwarding message that directs the user to the original intended destination.

22. The method of claim 21, wherein personalizing a redirection message includes personalizing the redirection message according to the original intended destination.

23. The method of claim 22, wherein the original intended destination is related to a particular business type and wherein personalizing the redirection message according to the original intended destination includes directing the user to a local business consistent with the particular business type.

24. The method of claim 21, wherein determining whether the user is one of the plurality of registered users includes receiving reliable identification information from the user.