Feedback for unavailable content

• US 8,046,390 B2
• Filed: 07/01/2010
• Issued: 10/25/2011
• Est. Priority Date: 05/25/2005
• Status: Expired due to Fees

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Kortum, Philip Ted, Sullivan, Marc Andrew
• Primary Examiner(s): Vital; Pierre
• Assistant Examiner(s): Nofal; Christopher P
• Application Number:
  US12/828,533
• Publication Number:
  US 20100275236A1
• Time in Patent Office: 481 Days
• Field of Search: None
• US Class Current: 707/805
• CPC Class Codes: G06F 16/2425 Iterative querying; Query formulation based on the results of a preceding query
• CPC Class Codes: Y10S 707/913 Multimedia
• CPC Class Codes: Y10S 707/938 intellectual property markets
• CPC Class Codes: Y10S 707/939 Idea solicitation
• CPC Class Codes: Y10S 707/944 Business related

Abstract

A particular method includes searching a database associated with a content provider. The database includes content items available from the content provider as well as content items that are not available from the content provider. The database is searched based on a search query received from a set-top box to generate a list of content items. The list of content items includes at least one entry corresponding to a particular content item that is unavailable and includes a feedback control. The method further includes receiving a request that the content provider make the particular content item available and automatically determining to acquire rights to provide access to the particular content item based at least in part on the request.

Claims

1. A computer-implemented method comprising:

at a server associated with a content provider, receiving a search query from a set-top box;

querying a database based on the search query to generate a list of content items, wherein at least one entry in the list of content items corresponds to a particular content item that is unavailable from the content provider, the at least one entry including a feedback control;

transmitting the list of content items to the set-top box;

receiving a request via the feedback control that the content provider make the particular content item available;

automatically determining to provide access to the particular content item based at least in part on the request and a frequency of inclusion of the particular content item in a plurality of search queries received at the server; and

providing access to the particular content item subsequent to automatically determining to provide access to the particular content item.

2. The computer-implemented method of claim 1, wherein the list of content items comprises a prompt to submit the request via a text input of the feedback control.

3. The computer-implemented method of claim 1, wherein automatically determining to provide access to the particular content item is further based on a frequency of inclusion of the particular content item in a plurality of content item lists transmitted to one or more set-top boxes.

4. The computer-implemented method of claim 1, further comprising transmitting a media preview of the particular content item to the set-top box.

5. The computer-implemented method of claim 4, wherein the media preview comprises audio content, video content, or any combination thereof.

6. The computer-implemented method of claim 4, wherein the particular content item is a cinematic movie and wherein the media preview is a trailer associated with the cinematic movie.

7. The computer-implemented method of claim 1, wherein the particular content item is an on-demand content item.

8. The computer-implemented method of claim 1, wherein the particular content item is a television program.

9. The computer-implemented method of claim 1, wherein the particular content item is an audio recording.

10. The computer-implemented method of claim 1, further comprising, after automatically determining to provide access to the particular content item, transmitting an indication to the set-top box that the particular content item is available.

11. A tangible computer-readable storage medium comprising instructions that, when executed by a computer, cause the computer to:

receive a search query from a set-top box;

query a database based on the search query to generate a list of content items, wherein at least one entry in the list of content items corresponds to a particular content item that is unavailable from a content provider and includes a feedback control;

transmit the list of content items to the set-top box;

receive a request via the feedback control that the content provider make the particular content item available; and

automatically determine to provide access to the particular content item based at least in part on the request and a frequency of inclusion of the particular content item in a plurality of search queries received from one or more set-top boxes; and

providing access to the particular content item subsequent to determining to provide access to the particular content item.

12. The tangible computer-readable storage medium of claim 11, further comprising instructions that, when executed by the computer, cause the computer to, after automatically determining to provide access to the particular content item, transmit an indication to the set-top box that the particular content item is available.

13. The tangible computer-readable storage medium of claim 11, wherein automatically determining to provide access to the particular content item is further based on a frequency of inclusion of the particular content item in a plurality of content item lists transmitted to the one or more set-top boxes.

14. A computer-implemented method comprising:

at a server associated with a content provider, receiving a search query from a set-top box;

querying a database based on the search query to generate a list of content items, wherein at least one entry in the list of content items corresponds to a content item that is unavailable from the content provider, the at least one entry including a feedback control;

transmitting the list of content items to the set-top box;

receiving a request via the feedback control for the content provider to make the particular content item available;

automatically determining to provide access to the particular content item based at least in part on the request and a frequency of inclusion of the particular content item in a plurality of content item lists transmitted to one or more set-top boxes; and

providing access to the particular content item subsequent to automatically determining to provide access to the particular content item.

15. The computer-implemented method of claim 14, wherein the list of content items comprises a prompt to submit the request via a text input of the feedback control.

16. The computer-implemented method of claim 14, wherein automatically determining to provide access to the particular content item is further based at least in part on a frequency of inclusion of the particular content item in a plurality of search queries received at the server.

17. The computer-implemented method of claim 14, further comprising transmitting a media preview of the particular content item to the set-top box.

18. The computer-implemented method of claim 14, wherein the particular content item includes a movie.

19. The computer-implemented method of claim 14, wherein the particular content item includes an audio recording.

20. The computer-implemented method of claim 14, further comprising, after automatically determining to provide access to the particular content item, transmitting an indication to the set-top box that the particular content item is available.