System and method for control of communications connections and notifications
First Claim
1. A method of providing call compliance, the method comprising:
- receiving at a connection unit a call from a caller on an incoming connection of the connection unit;
receiving an authentication number from the caller on the incoming connection;
verifying at a computer server the authentication number against an account database to evaluate corresponding account information;
enabling at the computer server the caller on the incoming connection to initiate an outgoing call on an outgoing connection based on the account information;
receiving over the incoming connection an identifier of a destination to which a call is to be initiated over the outgoing connection;
providing at the computer server call compliance treatment to the outgoing call to the destination; and
updating at the computer server the account information based on the outgoing call.
11 Assignments
0 Petitions
Accused Products
Abstract
A method of implementing call compliance at a central facility through account specific access, the method involving: receiving a call from a caller on an incoming connection; obtaining and verifying account information; enabling the caller on the incoming connection to initiate an outgoing call on an outgoing connection depending on account information; receiving over the incoming connection an identifier of a destination to which a call is to be initiated over the outgoing connection; checking a do-not-call database for an indication of whether the destination is a do-not-call destination; if it is determined that the destination is a do-not-call destination, blocking the outgoing call from taking place over the outgoing connection; and if it is determined that the destination is not a do-not-call destination, allowing the outgoing call to take place over the outgoing connection.
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Citations
36 Claims
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1. A method of providing call compliance, the method comprising:
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receiving at a connection unit a call from a caller on an incoming connection of the connection unit; receiving an authentication number from the caller on the incoming connection; verifying at a computer server the authentication number against an account database to evaluate corresponding account information; enabling at the computer server the caller on the incoming connection to initiate an outgoing call on an outgoing connection based on the account information; receiving over the incoming connection an identifier of a destination to which a call is to be initiated over the outgoing connection; providing at the computer server call compliance treatment to the outgoing call to the destination; and updating at the computer server the account information based on the outgoing call. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A method of implementing call compliance at a central facility, said method comprising:
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receiving at a connection unit a call from a caller on an incoming connection of the connection unit; receiving an authentication number from the caller on the incoming connection; verifying at a computer server the authentication number against an account database to determine whether a corresponding account is active; enabling at the computer server the caller on the incoming connection to initiate a plurality of outgoing calls from the central facility if the account is active; receiving over the incoming connection a plurality of identifiers of destinations to which calls are to be initiated from the central facility; at the computer server, for each of the plurality of identifiers; (1) checking a do-not-call database for an indication of whether the destination for that received identifier is a do-not-call destination; (2) if it is determined that the destination for that received identifier is a do-not-call destination, blocking the outgoing call from taking place; and (3) if it is determined that the destination for that received identifier is not a do-not-call destination, allowing the outgoing call to take place over the outgoing connection.
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19. A system for providing call compliance, said system comprising:
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a connection unit having an incoming connection and an outgoing connection, the incoming connection capable of receiving a call into the system, receiving an authentication number from a caller, and receiving an identifier of a destination to which a call is to be initiated, the outgoing connection capable of initiating the call to the destination; an account database containing account information; a computer server for verifying the authentication number against the account database to evaluate corresponding account information, for determining whether the caller on the incoming connection can initiate an outgoing call, updating account information based on the outgoing call and for providing call compliance treatment to the outgoing call to the destination. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34)
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35. A system for providing call compliance, said system comprising:
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a connection unit having an incoming connection and an outgoing connection, the incoming connection capable of receiving a call into the system, receiving an authentication number from a caller, and receiving an identifier of a destination to which a call is to be initiated, the outgoing connection capable of initiating the call to the destination; an account database containing account information; a computer server for verifying the authentication number against the account database to evaluate corresponding account information, for determining whether the caller on the incoming connection can to initiate an outgoing call, updating account information based on the outgoing call; and
for providing call compliance treatment to the outgoing call to the destination by;(i) checking a do-not-call database for an indication of whether the destination is a do-not-call destination; (ii) if it is determined that the destination is a do-not-call destination, blocking the outgoing call from taking place over the outgoing connection; and (iii) if it is determined that the destination is not a do-not-call destination, allowing the outgoing call to take place over the outgoing connection.
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36. A computer program product comprising a non-transitory computer readable medium having computer readable program codes for execution by a processor to perform functions, the functions comprising:
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receiving a call from a caller on an incoming connection; receiving an authentication number from the caller on the incoming connection; verifying the authentication number against an account database to evaluate corresponding account information; enabling the caller on the incoming connection to initiate an outgoing call on an outgoing connection based on account information; receiving over the incoming connection an identifier of a destination to which a call is to be initiated over the outgoing connection; providing call compliance treatment to the outgoing call to the destination; and updating account information based on the outgoing call.
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Specification